AT&T to throttle top 5% of data usage customers | webOS Nation
 
 

AT&T to throttle top 5% of data usage customers

by Tim Stiffler-Dean Sat, 30 Jul 2011 9:49 am EDT

Our sister site TiPB.com has found a bit of disappointing news for AT&T customers; Starting October 1st this year, customers who still have their "unlimited" data package for smartphones or tablets, and who are in the top 5% of data users on the network, will have their connection speeds throttled down to something more manageable by the company. To quote their announcement:

Starting October 1, smartphone customers with unlimited data plans may experience reduced speeds once their usage in a billing cycle reaches the level that puts them among the top 5 percent of heaviest data users. These customers can still use unlimited data and their speeds will be restored with the start of the next billing cycle. Before you are affected, we will provide multiple notices, including a grace period.
This change will never impact the vast majority of our customers, and is designed to create a better service experience for all.

Starting October 1, smartphone customers with unlimited data plans may experience reduced speeds once their usage in a billing cycle reaches the level that puts them among the top 5 percent of heaviest data users. These customers can still use unlimited data and their speeds will be restored with the start of the next billing cycle. Before you are affected, we will provide multiple notices, including a grace period.

This change will never impact the vast majority of our customers, and is designed to create a better service experience for all.

AT&T is currently the network provider for the Palm Pre Plus, Palm Pre 2, HP Veer and soon the Pre 3 and TouchPad 4G, so if you have one of these devices or are planning on getting one, you should be aware of this dampening bit of news. Of course, it's not much different than what Verizon has already started doing with their own service providers, and with no signs of Sprint getting a webOS device anytime soon there is likely no escape route from the possibility of being throttled like this. Before you get too upset, though, keep in mind that this is only for top 5% of users - most of you will have nothing to worry about come October 1st and beyond.

AT&T does offer a solution for those of you that do use a lot of data, though - check into one of their 26,000 wireless hotspots around the US for free and get unlimited data usage through there. Hit the source link below to read the full press release.

Source: AT&T; Via: TiPB;

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