AT&T to throttle top 5% of data usage customers | webOS Nation
 
 

AT&T to throttle top 5% of data usage customers 14

by Tim Stiffler-Dean Sat, 30 Jul 2011 9:49 am EDT

Our sister site TiPB.com has found a bit of disappointing news for AT&T customers; Starting October 1st this year, customers who still have their "unlimited" data package for smartphones or tablets, and who are in the top 5% of data users on the network, will have their connection speeds throttled down to something more manageable by the company. To quote their announcement:

Starting October 1, smartphone customers with unlimited data plans may experience reduced speeds once their usage in a billing cycle reaches the level that puts them among the top 5 percent of heaviest data users. These customers can still use unlimited data and their speeds will be restored with the start of the next billing cycle. Before you are affected, we will provide multiple notices, including a grace period.
This change will never impact the vast majority of our customers, and is designed to create a better service experience for all.

Starting October 1, smartphone customers with unlimited data plans may experience reduced speeds once their usage in a billing cycle reaches the level that puts them among the top 5 percent of heaviest data users. These customers can still use unlimited data and their speeds will be restored with the start of the next billing cycle. Before you are affected, we will provide multiple notices, including a grace period.

This change will never impact the vast majority of our customers, and is designed to create a better service experience for all.

AT&T is currently the network provider for the Palm Pre Plus, Palm Pre 2, HP Veer and soon the Pre 3 and TouchPad 4G, so if you have one of these devices or are planning on getting one, you should be aware of this dampening bit of news. Of course, it's not much different than what Verizon has already started doing with their own service providers, and with no signs of Sprint getting a webOS device anytime soon there is likely no escape route from the possibility of being throttled like this. Before you get too upset, though, keep in mind that this is only for top 5% of users - most of you will have nothing to worry about come October 1st and beyond.

AT&T does offer a solution for those of you that do use a lot of data, though - check into one of their 26,000 wireless hotspots around the US for free and get unlimited data usage through there. Hit the source link below to read the full press release.

Source: AT&T; Via: TiPB;

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14 Comments

Scare tactics to get the tmobile merger to go through...

Rear naked choke. Nice ;)

Might drive some consumers to Sprint--that is if Sprint carried the phones preferred by most.

BTW, what speed does 3G drop to? Assuming the big users are iPhone users...and not HSPA+

Judging from what Sprint is carrying, they have the phones preferred by most. It pisses me off that there is no option for a WebOS phone for me, but there is nothing to be done about it. Sprint wont claim responsibility, nor will HP. When its time for a new phone for me, I will look to whatever works for my needs.

Its a shame too, I really love WebOS.

Sprint does carry Android & a couple Win 7, but since they have about 50% of the subscribers of VZW & ATT, there is something lacking. To be honest, it is probably the iPhone. For those of us here, it is an updated webOS device.

Sprint had about that percentage before the Iphone came out. And they had WebOS exclusively for a while, so I don't think it's their line-up that hurts them. They hurt there reputation a few years ago and people are not willing to revisit Sprint. The lesson HP is learning now. You don't get a second chance, to make a first impression.

But then again, what percent of webOS users actually have unlimited data? Judging from the lack of comments, not many. The Pre Plus was only out for a month or so before they switched to tier plans.

not gonna affect me and my veer - i left sprint and am not looking back

Uh...

Since when is AT&T carrying the Pre2?

HP veer is one cent on at&t

I am surprised they would do this nation wide. It seems to me that it should be localized to city areas. I have no problem with a company proactively managing there network. In fact I encourage it. It does not take many power down loaders on a system to make it suck for everyone.

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How are people supposed to watch their usage when the threshold is this ambiguous "5%" number? They should at least state what the amount of bandwidth is.

It won't affect everyone, but it will affect 1 in 20 of users. That is a fairly significant amount of people.