After two weeks of silence, App Catalog flooded with invalid listings [update: fixed] | webOS Nation
 
 

After two weeks of silence, App Catalog flooded with invalid listings [update: fixed] 16

by Derek Kessler Tue, 28 Aug 2012 8:01 pm EDT

After two weeks of silence, App Catalog flooded with invalid listings

August 15, 2012 was the last day the webOS App Catalog successfully received new or updated apps. That's nearly two weeks ago at the point that we published this post. The newest apps were Mobile1UP's Caveman apps, on both the TouchPad and webOS smartphones, themselves having received updates of an unspecified nature. After the app push of August 15th, the App Catalog went silent, with no new apps appearing for a few days, and then a week. The App Catalog going quiet isn't anything new, it's happened before, but with the current state of webOS we can't help but get a little twitchy any time things slow down on the App Catalog.

Then a few days ago a massive app dump appeared, throwing thirty new and updated apps into the App Catalog. Excited, we tapped on one and after a tantalizing glimpse at the app page loading we were instead presented with a warning that "This is not a valid HP webOS application." We stammered back, "But, but it is. I have it. I installed it from this very App Catalog. I don't understand…" Assuming it was a temporary glitch, we moved on and hoped that things would get better. At least apps that have only had metadata updates, like the price changes for 10tons' app sale, seem unaffected. That was four days ago.

Those thirty apps still display a warning of not being a valid app, despite the fact that many of them are heavy-hitters in the App Catalog, like MyQ for Netflix and Splashtop Remote Desktop. There are even some new apps we'd like to check out, such as Astraware Word Games and 2012 Football Score Predictions, but we can't. We can't even view their online App Catalog listings, as all the apps updated in the failed batch are displaying as broken online too.

Yes, webOS is going through a transition right now. With the move to open source and the spinning off of the webOS GBU as kind-of-independent Gram, there's a lot going on. But for Gram to supposedly be focusing on the cloud and user experience yet having the App Catalog fail so miserably here isn't filling us with warm feelings. Come on, HP, let's get this together.

Update: Literally as we published this post, HP's @webOSdev Twitter account woke up to reply to a selected backlog of complaints on this very issue, stating that "We are aware of the issue and are working on a resolution.  I will update everyone when the issue is resolved." Which hopefully won't be too much longer now that we've made a big (and hopefully unneccessary) fuss about it.

Update 2 [8am, Thursday]: Everything seems to be back up and running now. Let's hope it's a good long while before we have to do this again. Actually, how about never?

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16 Comments

Glad to see this -- I tried to get Spashtop yesterday, and was afraid that either my Touchpad was starting to die on me, or Splashtop was dropping WebOS support. Now I know it was just HP not supporting WebOS, which is unfortunately no surprise. I've seen your new commercials HP -- see how quickly I reach for my wallet...

This is actually ridiculous. If they're expecting to be able to compete with Google Play and the App Store, stuff like this can't happen. I realize I'm taking it to the extreme, but this would reek major havoc on other mobile OS'. The feel I get from this writing, is just "ehh it will be fixed," and to give it time.

They're not expecting to compete with iOS and Google. They're expecting to compete with Meego and Windows Mobile 6.

That was the Best Post Ever!

I wholeheartedly disagree. Even HP is smart enough to not put money into a project where the ultimate goal is to compete with Meego or defunct WM6.

you receive this week's "I didn't get it" award. take a bow.

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I've been in regular communication with someone working with people who are working behind the scenes on this, and it seems like there was a major upgrade to something in one place, that didn't exactly come up working properly once new apps were added. I have been assured that they have had people working on it "non-stop" since early Monday at least, and that the problem seems to be rather complex.

I'm really, really hoping that this is the last time we will see this problem, as it has happened for much shorter periods of time in the past.

Thanks for posting this, Derek--sometimes it takes throwing a good old-fashioned tantrum (albeit a very understanding and patient one) for Mommy and Daddy to put down what they're doing and to take notice.

It works now in Spain

I got the update for Splashtop Remote 7-10 days back - worked flawlessly in Germany.

working now for me...I just bought the ringtone maker pro. Funny thou I got two different prices one on my pre2 and the other on my TP...?

got it free on the TP after buying it on my phone as usual

working now for me...I just bought the ringtone maker pro. Funny thou I got two different prices one on my pre2 and the other on my TP...?

got it free on the TP after buying it on my phone as usual

I was worried about malware ,now that webOS aka Gram is open source. So far my experience with the Homebrew community has been great. l have done alot of things to my Touchpad that I would not do with another device, given my trust in webOS Nation and the Homebrew community. Relieved to hear it was a glitch

after having used the android/apple and hp stores i can easily say that what any of those need is a more powerful app store/catalogue, more search tools/filters and generally better ways to rpesent the information and filter out what we dont want to see.

i could easily have the best hardware on the planet, but if the app store/catalogue is rubbish then my interest drops heavily and frustration increases while trying to locate apps i want or may want.

better app stores/catalogues tbh, need better ones, beyond our devices hardware itsself, the app store/catalogue is the next best thing that can sink or swim our devices.

Thank you for the update, very nice site..
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