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Google killing new ActiveSync support for Gmail, Contacts, and Calendar 12

by Derek Kessler Fri, 14 Dec 2012 7:14 pm EST

Google killing new ActiveSync support for Gmail, Contacts, and Calendar

Today Google announced that, effective 30 January 2013 the company will be shutting down new set-ups for their Google Sync service and its accompanying Microsoft Exchange ActiveSync protocol. The key words in that are that this applies to new device set-ups, Google says that existing Google Sync connections will continue to function. It's not clear at this point that if you remove a device if you'll be able to add that same device back in (as is the suggested fix for the occasional webOS Synergy break-down).

webOS users have had two options since launch for syncing their Google emails, contacts, and calendars: a direct Google log-in or using Exchange ActiveSync. Google recently launched support for CardDAV synchronization for contacts, adding to their open protocol support stable of IMAP and CalDAV. webOS supports IMAP sync, but CalDAV and CardDAV aren't currently in the cards.

While it's obvious that setting up a new synchronization connection for Google through Exchange on webOS devices will be a no-go by the end of next month (again, existing connections will continue to function), we're less clear on the Google account log-in option. The Google Sync website lists support that the service currently supports iOS, Nokia, SyncML, Windows Phone, and Windows Mobile - webOS isn't listed. The ommission of webOS from the Google Sync website could mean that either Google doesn't support webOS anymore and has been merely letting it tool along merrily, or that the Google synchronization built in to webOS operates outside of the Google Sync system. We've reached out to Google for clarification and will update this post if we receive such.

We spoke with HP about the issue, and they informed us that "webOS will not be affected by Google's decision to discontinue ActiveSync support for Gmail, Contacts, and Calendar on new devices"

It's worth repeating that this only applies to new device connections - existing Google Sync and ActiveSync connections will be unaffected. Just, you know, think twice before deleting a Google Account from your webOS device after January.

12 Comments

Doesn't webOS use IMAP for Google? So I'd say this wouldn't apply to webOS users, and has no cause for any alarm. Though maybe it's time for someone to update all the APIs used so we're not scrambling when the service providers finally deprecate them.

Quote (emphasis mine):
Google Sync was designed to allow access to Google Mail, Calendar and Contacts via the Microsoft Exchange ActiveSync® protocol. With the recent launch of CardDAV, Google now offers similar access via IMAP, CalDAV and CardDAV, making it possible to build a seamless sync experience using open protocols.

(Just to poke fun at the webOS EAS implementation, if Gmail was connected using EAS, I'd have to dismiss the message "check your credentials" every day. That's not the case.)

Ack. Earlier this week they also ended the free standard edition of Google Apps. It was free for up to 10 email addresses at your domain name. They would now charge $600/year for this same service with Google Apps for Business.

If webOS devices are not compatible with Google Sync I will feel compelled to finally and sadly dump my Palm/HP devices.

Google Sync is Exchange, which webOS does not use to that end. IMAP and some Google APIs is what drives Google on Synergy. So unless you decided to set up Google on your webOS device using Exchange instead of the regular Google provider, there won't be any problems.

(I personally dislike Exchange. I want something that's more open and does not give my email provider the ability to wipe my device.)

Hm, I really hope this is true as I always thought webOS uses IMAP only for email sync and EAS for calendar and contacts.

Just checked the sources for various Google Synergy connectors, and they all use non-EAS services.

what do you have for sale.....???

almost every article i hear this story but who are people trying to convince.....webOS is not easy to ditch....crack maybe but not webOS....it will start to call you in the night.....

i heard the withdrawals are not pleasant

Thank you, that's good news for my 5 WebOS devices. Now if only that is the case with the BIS for my Bold 9900.

It's always ticked me off that WebOS tied itself so heavily to commecial services with synergy. Yes, convenient for most people, but one of the reasons I chose WebOS is to get away from Google controlling everything. And here we are.

Synergy connectors for caldav and ldap should have been there from DAY ONE. Then you can run your own servers for your calendars and contacts rather than give all of your information to these other companies which, today, is our only option.

And look where we are now.

Using Exchange protocoll to sync calender was the best working way to sync calender with webOS at all. Google sync of webOS didn't work most time. So all my devices become useless. Windows mobile, looks like I'm coming early... :-(
 

Windows Phone uses EAS to sync calendars and contacts, so switching to it won't help either.

I never used the exchange way to sync and since then (bought my first pre on the 06.06.09, if you know what I mean) it worked perfectly except for once.. a few weeks ago I had to remove and readd my google-account, because the sync-progress was the cause of heavy batterie drain and heated up my pre2.

So again for dummies like I am:
logging in via google still will be working for me?
I mean, I don't have to fear that doctoring my pre after jan 30th will be killing the option to sync calender, contacts and mails?