Happy AT&T Palm Pre Plus Launch Day! 133
The Palm Pre Plus officially launches today on AT&T. It's $149.99 after a two year contract and we're pretty giddy to have a GSM webOS device finally available here in the US of A.In case you missed it, you should check out our full AT&T Palm Pre Plus Review.
If you're new to webOS or to the Pre, you should know that review primarily focuses on what's new with AT&T and the differences between that Pre Plus and previous versions. We've got plenty of resources for you, though:
- Brand new to webOS? Check out our original Palm Pre Guide
- For the full skinny on the original Palm Pre, our Palm Pre Review is the place to go
- To see what the "Plus" in "Pre Plus" means, see our Verizon Palm Pre Plus Review
We don't know if it'll set the world on fire, but we think it could start a flame in your heart. Are you getting one? Have you snuck out early to buy? Anybody line up? If our inbox is any indication, more than a few of you have purchased already on AT&T's website.
Oh, and most importantly, to all you new Pre Plus owners: welcome!


























133 Comments
It's great that ATT finally got rid of the $100 rebate. They're doing 'instant rebate.' So it's $149.99 out-the-door! That's better than $249.99 out-the-door and having to wait for the rebate credit card!
I simply could not help myself. I
Good luck with GSM. In my former office, the ATT users all stood agains the office windows just to get a signal, while I could take my CDMA phone into an interior system closet full of interference providing routers/servers, etc, and had a perfect signal. An now those same guys are competing for bandwith with the Iphone users. Don't nix your Sprint account until you finish your GSM trial.
I hear ya' dude. Before I moved from AT&T to Sprint (just for the Pre of course) I really didn't have that many signal issues, and almost never a dropped call. After moving to Sprint...well you get the picture...another guy, different carrier, same story. But let's forget the signal for a sec (every user has their areas suited better for different carriers)...you have to admit the call handling is awful (not just for Sprint, but any CDMA carrier, such as Verizon). Because of the switching technology being implemented, simple things like call waiting, conference calling and call forwarding are a chore to accomplish. You ever try to switch between calls with call waiting on Sprint or Verizon? I've even experienced losing the call I'm on when trying to decline an incoming call waiting call.
I'm not knocking Sprint, their customer service is bar-none...for real! But I trust my tech root instincts, and know that GSM service is the better choice for me (it's also easier on the battery...LoL)
Look for tomawhawk2k on eBay for a mint condition free shipping Sprint Palm Pre.
Where? The AT&T store I went to still charged me the rebate!
Glad to finally have the Pre, tho (posting from it, of course)... It's bee driving me crazy reading about everyone using it and saying "Just wait a little longer..."
wirefly has it for free....
I went to my local att store @ 11 am. No sign of pre anywhere. I asked, they were still working on display in back room. I waited 15 mins and left. Looks like 3 months of training isn't enough time for these morons...
they had a room full of inferior phones... And the pre not on display
welcome!!
Welcome AT&T Pre-touters!
Hey guys, i'm going to be a new AT&T webOS cutomers, so excited! Here in my city(NY), I can see few people lining up for the Preplus here. Most shockingly, almost all of them here got an iphone, but looking for a secod line phone to share with friends or family members. People here seem to be very excited for the Preplus. Me, i'm just as myself too. Well, things looking good so far Palm & AT&T.
cyber4444, it is good to know that there some ppls actually line up to get a Pre Plus in NY. KU
...i am the first in line at the door. Only thing is there is no one else standing behind me. Except there is one guy waiting in his car. I called yesterday and they only have two so I am not going to take any chances...
I have a shortly-after-launch Sprint Pre. My gf had an iPhone but is tied to AT&T. Seeing my phone, we went to get her a Pre Plus today. Around 4:00ET, she bought the first unit the store has sold and they only had 2 of them.
Annoyingly though, they did not offer her a free touchstone. I brought up their FB page and showed the guy but he had not heard of the promotion and his manager wasn't in the store. We're going back tomorrow. Anyone else have trouble getting the free 'stone?
Most stores are receiving the free touchstones late for some reason. There is a provision in place as others have stated that it will be sent directly to your home at no charge.
yay! I'm excited for you guys. Still rocking the non-Plus Pre, but our time will come. Welcome to the party ATAT folks!
I'm sure getting one, to use it on Telcel Mexico =D...
Isn't it SIM-locked? Or is there a way to unlock it (please don't say Rebel SIM, those things are flaky as all-hell!)
I'd love to get one unlocked for use here on Vodafone India!
Yes, from AT&T it is SIM-locked but there is a method to unlock them, you can check in this thread --> http://forums.precentral.net/gsm-pre/239760-finaly-unlocked-my-pre.html
Or follow this link --> http://www.jictechnology.co.uk/
I am interested to know if the pre plus drops less calls on att than the iphone in places like san fran and ny city, just incase that is an iphone problem. You att pre plus users should report on that after you get some talk time in :)
I had a lot of dropped calls and echo with Nokia phones on ATT, so I don't think its a device related concern. CDMA has proven to be much more reliable. The Pre was a little shaky the first couple weeks, but an update came along that wiped away all my signal issues.
I have had my Pre in Sprint.
I jumped out to Verizon and picked up Palm Pre Plus.
I did an OS update to 1.4.1.1
I will be glad if anybody can point me to 1.4.1.1 800Mhz patch.
It would be helpful for new AT&T users as well.
do you have Preware installed?
I have WebOSQuickInstall installed only.
When I was on Sprint I found ipk package which worked with 1.4.1. Now I can not find it :( It was from UniPsycho (I hope this is correct nick).
http://forums.precentral.net/webos-internals/242728-webos-internals-uber...
Install preware thru webOSI. and then its simple.. Uber Kernel is the only one available.
OK.
I installed Preware and then Uber Kernel.
I rebooted my Pre.
However when I execute from console:
cat /proc/cpuinfo I see:
Processor : ARMv7 Processor rev 3 (v7l)
BogoMIPS : 498.07
Shouldn't it show 800 BogoMIPS ? Looks like it is still 500.
Have you installed Govnah? Thats how you control Uber Kernel, thru Govnah
Hi,
I installed Govnah and it is working now.
I set governor to screenstate.
I see 800Mhz and my Palm is running mega fast now :-)
Thanks a lot for your help.
I really appreciate.
Your next Q will be it reverts to 500MHZ on reset, read the forums. please
The UeberKernel gives you the capability to run at various speeds up to 800 MHz.
You need Govnah (also available via Preware) to set a profile that actually clocks the CPU at a higher speed.
I'm using the Screenstate setting (and set limits to Min 250 and Max 800) and it works well for me.
I have *no noticable* loss in battery nor any problems with heat.
After reboot you have to select the profile from Govnah again (safety precaution by the devs - after reboot you are back to default speed).
If you want the old ipk that was made by unixpsycho and caj2008 (what I'm currently using since I don't like using govnah), check out this:
http://futurepr0n.com/800mhz.ipk
thanks!
I have been thinking about going back to 800 ipk for a little while. Worked better for me than UK and Gov are, I had better stability and better bad life the old way. Probably just my phone (or it's user) everyone else seems to love UK & Gov.
i installed preware but every time i open it i get "the service version is too old. first try rebooting your phone or reinstall preware and try again." 5 tries later same thing :( does anyone have a clue what i should do?
all att reps got a pre! Go palm!
I'm hoping all the bugs from the first ones they got got ironed out
nice... That's the way to sale a product. If you use it and understand it you can sell it.
WELCOME to all ATT customers
They are giving them to employees? How did you find that out?
We most certainly did not. I wish we would have had Pres, hell even Pixis, dished out to us reps.
Yeah, I had buy mine. Lovin it though.
Finallllyy!! Now, if only ATT would let me do an early upgrade through WireFly, as they have had the Pre+ online for $49.99 since like 2 am. But I tried. And ATT said heck no.
Still nothing from Amazon. Just that it is coming soon.
Wirefly has the ATT Pre for $50 & free shipping. Looks like the same packages minus the free touchstone. But, I picked up a $20 touchstone at RadioShack last week.
There
The free Touchstone was for in store purchase only.
Not true. You can get it free by ordering the "Palm Pre Plus Package" online.
Doesn't matter to me, I have two Touchstones anyway. Plus, I guessed the promo code "new" and got $50 off anyway, so I'm good!
welcome to the growin family
finally I have it in my hands and I am typing on it now. Two unexpected things happened. 1. There is a 100 dollar mail in rebate at the ATT Store. And 2. I got not only a touchstone, but a wall plug and cable too!
lol, they gave you the wrong touchstone kit. The free one is the Touchstone only, like the one Radio Shack has now for $20. The full kit with charger and cable is probably marked $69.99 on the box. There are 2 skus for it, one is the free on and one is not.
They goofed up, but it worked out okay for you:)
welcome to the growin family
webOS multitasking plus the ability to use talk+data at the same time is gonna be awsome for you guys!
welcome to one of the best devices i've had you will really enjoy it
Welcome to the community AT&T'ers!!! So jealous you guys have a mature version of the phone! :)
so what's up with that webOS 1.4.2? when is the rest of the world getting it? should be soon now.
I've called every AT&T store surrounding my house and none of them have the palm pre. One said they won't have it till Tuesday. I suppose I'll call and order it over the phone now. I was really hoping to have it today. Oh well...such is life. I've waited this long, so, I can wait a few more days.
M.
If you order online it's pretty easy. I ordered online, and they gave me free overnight (will be here Tuesday) and waived the activation fee. When it came down to check out they asked for a promo code. I always try a few guesses when a site does this, and I got one on my second try that takes an additional $50 off. Use the promo code
I've been waiting since january 09 for this phone...finally it is in my hands
The Pre is a great phone once you teak it a little. welcome att users hope you like it.I only got 3 weeks left with my Pre before i get the HTC EVO the wife gets the pre so ill be around to keep her phone up to date
UPDATE: I found one..woohoo..I'm on my way to get it now. The store only had one left and they are holding it for me!!
M.
so I went into the AT&T store today here, and they didn't even have the pre plus on display. To top I off, they only had 2 units in stock... I don't have a good feeling about this launch.
Hopefully that's not the normal experience in the stores.
So how are the phone so far are they doing great or are they having issue?
Of course it's only been one day, but I've had zero issues so far. I've messed with pretty much everything on it and it's perfect.
Hey can this thing be unocked? the AT&T "no commitment" pricing is $399 which isn't THAT bad, and I'd love to get me some hot Pre action in India!
Ahhh the new pre plus experience.... remember my start on verizon.. uber cool
triple post
double post
Just got back from two local stores and it was a sad experience. The reps I talked to said nothing about the Pre and everything about the iPhone. I have a feeling the rep-iPhone relationship is even stronger than the rep-Droid relationaship considering how much longer ATT has had the iPhone versus how long Verizon has had the Droid. Also, the Pre's that were on display had no signs/displays or anything. Seemed to just blend in with the other phones while, of course, there's a huge iPhone display...
Even then, none of them would turn on because they weren't charged AT ALL! When I asked a rep, they hooked one up and it booted up but they couldn't even figure out how to login with their store's profile so it could be used!
Ridiculous...
Welcome to the family.
Arrived at AT&T store on Union Sq in Manhattan at 11am this morning, and hour after they opened. I was concern I was going to be too late.
Store relatively empty. No Pre's on display and not display material in sight. Purchased the first one they sold. Rep said that, as the first rep in the store to sell one, he will be getting a free one from Palm.
Now at home going through the unnecessarily arduous task of moving my Contacts (over 10k records) and Calendar data (going back to 1996, when I bought my first Palm Pilot). Goosync.com was very helpful in getting my Calendar to Google Calendar, but has continually failed to get Contacts to Google. Tried exporting a cvs file from Palm Manager and then up to Google (as Palm recommends), but Google Contacts won't recognize the file. Perhaps it's too big. I don't know.
Palm has done an awful job of supporting it's most loyal customers. That combined with what I hear (at Precentral.net) is an terrible job on the PIM apps on the Pre, this is simply inexcusable, but look at the source. When you hire guys from Apple, they'll do a great job on video and fluff, but they don't get business users. Never have--even back to when they introduced the Macintosh in the early 1980's without thinking that they needed a relational database. I know, I was at Ashton-Tate at the time.
Nevertheless, I'm praying for the guy at Pimlico software to get his Datebk6 out on the Pre asap. Meanwhile, I'll be spending my Sunday doing what Palm should have done for me: getting my Palm Manager databases over the Pre. Wish me luck.
Bob Kohn
did you try to select all the contacts on the palm desktop and then try to export as a vcard and then import it on the gmail contacts?
Palm has a tool you can use to get your old Pam OS PIM data over to the Pre. You can download it from their support site.
Don't need waste time on contacts. Get that classic emulator app running. Your old Palm apps work just fine. I understand your frustration, but sorry, that was old style i.e. using pim, welcome to cloud.
I thought of that, but I haven't discovered how to export ALL contacts as a vcard. Can you point out the command for that? (I tried Export, but vcard isn't listed as an export format. I see the Export Vcard command, but that only lets you export one card at a time. Please advise. Thanks.
To export the all the contact to Vcard is you need to goto the edit and then click on "select all" once you have done this all the contacts on the palm desktop will be high lighted and then you just export the entire contact as a Vcard
can someone please direct me to a website, probably in the forums, that has the new wallpaper that comes with the pre plus on at&t? I'd really appreciate it :)
go to original post (maybe a week ago) reviewing at&t pre plus. Dieter posted it in the comments. It sure is pretty.
Does anyone know if the AT&T Pre Plus can be unlocked? I've been waiting since last year to be able to buy a Palm Pre and use it in Chile.
It does take some work, but it can be done. Check the forums, there's good instructions there.
Since I am no hater of anything smartphone, or anything carrier........
...welcome all AT&T Palm Pre Plus owners! You are about to embark on an awesome journey. Get acquainted with this site and all it has to offer. There is no other community as deeply integrated and helpful as this one.
This isn't just a platform, this is a brotherhood.
Enjoy.
-BeeRad
My closest store received two units. I got 'em both! FTW!
Dieter, that is an Awful photo to have on this article. The screen is completely washed out from the sun. In my opinion, it is really misleading. I have always been impressed with how great my Sprint Pre screen is in full sun*. It is always clear and easy to read. It beats any other phone I've seen.
(*Disclaimer: I am in San Francisco, and unlike Florida, even on the clear days light seems to be slightly filtered because of the foggy climate. I don't even own sunglasses).
I am a sprint customer but I went to the ATT site and there were NO reviews for the Palm Pre Plus. I just posted a review there because ATT customers should know how great of a phone it is. PLEASE EVERYONE WRITE A REVIEW.
I second that!
ok done !
I'm sure there will be more reviews once people have a chance to actually evaluate the device.
Welcome AT&T users!
You'll find all the support you'll ever need right here on precentral. This community is super friendly.
Be sure to check out the forums for detailed info and help.
Anyone on a AT&T Palm Pre Plus that has Preware installed find UberKernal?
I search on Preware, but did not find anything.
Anyone with AT&T get this to work?
make sure the webosinternal feed is on
I have everything on. webosinternals is on, but I still cant find uberkernal.
Wanted to know if it was an AT&T thing.
Could it be that you are searching for uberkern-a-l instead of uberkern-e-l?
Welcome AT&T Pre+ owners!
Just got my ATT Pre Plus. Been a member of p|c for a year. Been waiting for the longest 50 weeks of my life to upgrade my Treo 650. Just like what was previously posted, only 2 in the store, I got the 1st. Touchstone being sent later. There was $100 mail in rebate. Don't know if it was due to the fact I bundled u-verse as well. Anyways, glad to be "official" now.
Forgot to add. I had to help the attendant set up my pre. He didn't train with the demo phone, only trained on the videos. Even though they didn't push the iPhone, I don't think they are taking the launch seriously.
Just got my Pre too. My store also had the $100 mail in rebate. I talked to the manager about it, that is what all of the materials they got say and what is in the computer. So I don't know where the $149 w/o mail-in rebate is coming from. I am glad to have my Pre, but I feel like AT&T was giving me the business. They certainly are not taking the launch seriously.
Here is what really killed me... This is one of the largest company stores in Chicago suburbs. When walked in the store 1) they weren't sure they had any on display or in stock eventhough the display unit was at her right elbow 2) the employee who helped me had never seen a Pre before (no training whatsoever) 3) did not know about the free touchstone 4) I got the last one in stock. They got exactly three for their initial stock 5) the 2nd sales rep who helped me get started kept dissing the Pre to a bunch of guys coming in for a shiny new iPhone3G. So I am feeling like the Pre is the redheaded stepchild on every network. Hell, I had to show the sales rep the http://learning.palm.com training site....SAD!
On the bright side, I have myPre and the family is jealous. Now all I need is Preware and I am ready to roll.
Double post--seems to do this when I post from my Pre Plus and then do any editing.
Triple post! Wish I knew how to avoid this. Any suggestions besides not to do any editing via mobile?
To avoid double posting, toss the card away after you hit Save, then reopen the App. It just takes a moment and is foolproof.
thanks so much!
UPDATE 2:
I went to the store and I got the only Pre they had. Apparently the company only released five Pre's and four of them had to be put on display. While I was drving there someone else called asking if they had them and they did hold it for me. All this is why I called the stores first vs driving around trying to find one. I had a feeling it wasn't going to be simple.
I am now the owner of a Palm Pre!! :)
M.
We'll just have to accept the reality that only when customers go in large numbers to stores and insist on getting a Pre as a result of effective advertising will stores take it seriously and better train their sales force. The simple but effective iPhone ad just showing the screen being used with voiceover describing what's being done should be mimicked by Palm. And yes, I think Palm should bear the brunt of advertising, not the carriers, if Palm wants to convince them to push webOS phones or at least not steer people away from them. I hope HP will pump money into tons of ads, one good ad saturating the airwaves with a print complement for magazines and the web and billboards. I know this isn't the topic here but it comes up over and over.
Sigh. I don't qualify for a free upgrade yet to replace my iPhone 3Gs.
Went to the store (relatively small shop in San Jose, CA) and they only had 2. lucky i was 2 of 2.. 1 was reserved for some reason, and i was at the door when they opened at 10am. No posters, no display phone.. Sad.. hope it will get better.
By reading all these comments I think we can some it up to Palm drastically needing new hardware and app support immediately for people to take their product seriously. I hope it will not take them to long with this merger going on to release the upgraded hardware. If so I think there will be a tremendous shift to Android within a few months. Palm needs to come strong and hard within the next 4 months to have a chance with the current operating systems. Just my 2 cents...
Are we reading the same comments? It looks like they going to be sold out before the end of the week; even with all the missing marketing material.
Plus the hardware is (overall) better than the iPhone 3GS...
Finally got my Pre back after leaving at&t to go to sprint and hating sprint and coming back to at&t. Been going back and foward between the iphone and blackberry bold waiting for this in att. Love it and it is everything I remember and more. As soon as they release a sling app it will be perfect.
I'm doing the same thing!
went with friend for their purchase of pre+. showed him the basics. will homebrew it later this week. rep seemed knowledgeable, friendly and didnt push iPhone. i didnt check out the displays or anything. they didnt have free touchstone in stock. will have to ship it to him. he was first to buy it in the store. overall, i think they did ok.
According to the att website, it says that it supports AOL (which I know it does) as well as Windows live and yahoo messengers. Is that true? I have pre+ for verizon and I can only get AIM. Can any of you att pre+ ownwers confirm?
also according to at&t site it has a touchscreen keyboard (already out of the box!?)
... or is there something i don't know about? 8-0
Today went to the AT&T store to look at the Palm Pre Plus and had to show the salesman which phone I was referring to. I knew more about the phone than he did (thanx to PreCentral). I will not make my purchase for two more weeks but wanted to make sure I liked a working model. Consider me sold, although with no help from the in store reps.
at&t website is not a good sign. Searching for phones, if Smartphone/PDA is checked as a search criteria, Pre Plus is nowhere to be found. Also, when no search criteria is checked (all phones appear in the same page) the Pre Plus is burried almost dead last just before the USB-connected-wireless cards for laptops. Not good at&t!!
I am hesitating...
Question:
Those of you purchasing the phone:
Has your data plan changed?
Any of you on grandfathered plans???
*I worry, I buy this and I'll have to change data plans... I LOVE my data plan...
had to change from my old grandfathered $20 MediaMax data plan to the new one at $35 with 200 text messages.
If you don't currently have the PDA data plan then yes, it will change. If you buy a Smartphone you have to have the Smartphone data. They can't even sell you the phone until they've changed the plan.
Just got my AT&T Palm Pre in Chicago at the store on Fullerton. The first store I went to on Milwaukee Ave was just an "AT&T Authorized Retailer" and didn't know squat about the Pre and they didn't have any. At the Fullerton store, an actual AT&T store, they knew their business - the rep (Oscar) was able to answer almost all of my questions, said he had training at Palm. There was even an actual Palm rep at the store to answer any question the AT&T rep couldn't. Overall, I was impressed. The rep transferred all on my 1300 contacts from my old Treo 650 to my new Pre. The Pre comes in box with a back that is already enabled for the Touchstone. The actual Touchstone charger will come in the mail - that is way the promotion works. I wish every one who purchases a new Pre from At&T would have the same good experience I had.
i must say, i am very tempted to get the att pre+ but on the other hand im hesitating to sign up because an equivalent plan at att would cost almost 2x as much as my sprint everything data 450 w/ any mobile plan!!!
Picked up two at&t pre plus's, I am switching from my launch day pre on sprint and I have to say I am going to miss sprint. I switched to sprint from cingular 4 years ago and have had a great experience at least with the sprint store folks. The at&t store I went to only got 4 pre's total and had to put two of them on display and sold one, the person helping me was able to call another store and have them hold one for me (The other store had gotten 3 and put one on display). So it appears that most stores are only getting two units to sell. The personal at the at&t stores were professional, but it was obvious they had had 0 training on the phone and at&t was not that interested in the launch. Also the terms and price of the contracts leave a lot to be desired. I am paying ~50% more than my comparable sprint plan. Lastly, with Sprint I knew I could walk into the store and get my phone fixed or get a refurb without a problem, at&t's terms don't sound quite so nice, warranty issues require that I either call or go online and they will ship a replacement, and with a $5 a month insurance plan they will replace my phone for a $150 deductable (seriously wtf). So all things considered, it costs a lot more money to be a customer on at&t, I see no real justification for this (Sprint is a fine carrier where I live), but we'll see if at&t's coverage and service at least lives up to the cost.
Hi All -- this website has been awesome and is packed full of great info! I have been interested in the Pre for quite some time now, however being as I have been on AT&T with the iPhone I was hoping AT&T would finally bring Palm devices to their line-up so I could give them a try. I've had an iPhone since Sept 2007 so am quite used to the device, but am also bored to tears with it. What I'm wondering now is, if I buy a Pre for full retail ($399) from AT&T, do I just switch my SIM card to the Pre and I'm good? I am considering keeping both phones and just switching them back and forth depending on which I want to use (and if I end up liking the Pre better, I'll just sell the iPhone). Does anyone have any thoughts on how this would work? Anything I would need to let AT&T know about using 2 different phones? The only I can think of is the Visual Voicemail would not work on the Pre, but then that leads me to wonder if Voicemail would work at all (if I leave the iPhone Data Plan on the account). Any help would be greatly appreciated. And again, thanks for all this great info!!!
Uh...yeah, the iPhone does not a use SIM card (apparently, you're too stupid to replace it or your battery for that matter), so your idea, though it should work, will not. At least when you buy a Pre you have a phone that respects your intelligence. Apple just doesn't know how to do that.
WHAT?
Unless something happened between G1 and 3G and 3GS... there is a sim in there (and better be removable... sure is on my bro's G1...
Oh and yeah, the Pre+ is for tinkerers... this place is full of knowledge if you want to dig under the hood of WebOS!!
I stand corrected on the SIM card...
You might stand corrected but you remain a jerk.
Blow it that badly, and usually an apology is what a decent person would do.
He was saying that Apple thinks people are too stupid to replace the battery and (him thinking the SIM wasn't included) SIM card.
He wasn't saying that anybody here is too stupid to replace it, just that Apple thinks everyone is.
Hope you find a way to join us. If you search for "addicted" in the forums you will find there are quite a number of us who cannot put the phone down, because it is so dang fun and interesting. The regular system updates and home brew means there is almost always something new and cool to try. 7 months for me and never bored.
The iPhone most certainly does have a sim card, I'm always switching it out, just poke the hole at the top with a pin or the included tool you got with your iPhone to pop the sim tray out.
As for your plan, I plan to do the same thing. As for voicemail, I have swapped my sim out into a nokia e71x and blackjack in the past, and it works just like regular voicemail, except you won't get a notification that you have a voicemail, instead you get an inlegible text message.
Thanks so much, Fernandez! I just might have to run to my local AT&T store today after work. Sounds like a lot of these stores didn't get many Pre's, but maybe I'll get lucky!! :-) Have a great week and thanks for the help!
Welcome to all AT&T users. If you have switched to a Palm Pre....I think you will love these little phones ! I bought one last June when they first came out, and I have not had ANY problems with the phone.....NONE, NADA !!! Its always functioned perfectly, AND with the Homebrew tweeks that are available....well...its the most FUN, user friendly, Intelligently designed smartphone on the market....as good as any Android phone, and iPhone !!
Apps will grow and improve in short time, as its only been on the market less than 1 Yr now, so be patient....and now that HP is involved, you can expect GREAT advances in the WebOS system Im sure!
Use this website for any questions you may have, it is packed full of wisdom and knowledge from some awesome developers !!!
ENJOY YOUR JOURNEY !!!.....
This has probably been said before but a note for those looking for their Pre at the stores today. If you are encountering feigned ignorance, lackluster presence and even iPhone pitches, need I remind you that the sales personnel are all iPhone happy. This means their commission and pocketbook are probably sweetened more by the iPhone so don't be surprised by some sandbagging.
Side Note: Rad Shack is like this too. They can make significantly more by moving iPhones but I know one person who doesn't even want to deal with iPhone sales because they're afraid of making a mistake, as per sales protocol, and getting a super wrist slapping. Not even sure what that's about but thought I'd share.
FFT
Oh yeah. Almost forgot. This phone and the support behind it completely rocks.
Actually, no they're not all that way. The reps don't get paid any more for selling an iPhone than they do a Pre, BB, WinMo, Symbian device. The iPhone is the easiest sell because everyone is the store has had one at some point and when customers pick it up to play with it they immediately pull out their credit cards.
I know I will be pushing the Pre Plus and the Pixi Plus when it's released. It's a great iPhone alternative. Unfortunately, half of the people who buy them only care about how many apps the app store has.
btw, I'm a rep who is enjoying his new Pre Plus.
So excited....went to get my Pre today! A couple of tips for those of you planning to get one in the next few days:
1. Call ahead...3 out of the 4 stores in my area were
sold out and I got the last one from the 4th store.
2. Make sure you ASK for the FREE Touchstone. The girl
who got the last one at the first store I went to
didn't know until I told her (despite her lengthy talk
with her rep), and the rep at the store I bough my Pre
at didn't even know it came with it (he apparently
sold one earlier and they didn't get their free one).
Also I guess they mail it instead of giving it to you
in the store. So don't expect it right away.
3. Don't expect the reps to know anything. My rep
admitted that I "schooled" him in the Pre despite the
fact that they apparently got their demo 3 months
prior to play with.
4. Radio Shack still has a few accessories drastically
discounted from Sprint which work with ATT. If you are
looking for something...check there first.
5. As for the mail-in rebate I am confused because I got
mine as an instant rebate. You might want to check on
that ahead of time since the reps don't know anything
to begin with. My rep actually had to go get his
manager because he didn't know how to enter the
discount. You can also get the instant rebate by
ordering online instead of buying in a store.
Anyways...hope this helps! I love my new Palm just like all the others I have had over the last 5 years. It has been a looooooong wait for ATT to finally release it. Enjoy!
PS The rep told me that they will not release the Pixi for another 2-3 months (which makes no sense at all but whatever!)
Pixi release is June 6th. It's on att.com. That rep was probably just rehashing some bad info she was given.
There's lots of confusion with the Touchstone because there is a basic free one and one with wall plug and cables that is to be sold.
My initial thoughts are that it's one of the nicest devices I've used and I've used a ton. I've bought 6 phones since December, and this might be the one I can finally use for a while.
The store I went to did not try to push me toward an Iphone. Once tehy found out I had a 680, they took me to the Pre display, hyped the features, the rebate, and told me it was the only phone they would consider leaving their iphone for. I was 6 weeks away from my upgrade, and they waved it so i could walk out the door with one. Turns out they are having a contest, and the first 15 people to sell one in the district get a free Pre.
Anyone else sign up for the email reminder from AT&T about the Pre+ release and never get that email???
lol, I just got it a minute ago...