How the webOS update process works | webOS Nation
 
 

How the webOS update process works 160

by Derek Kessler Tue, 16 Feb 2010 10:18 am EST

Palm Pre

Or, “Why we didn’t see webOS 1.4 yesterday as was rumored.”

With multiple carrier partners, Palm’s update schedule for webOS has a tendency to leak out, especially from Sprint. Rarely has the leaked date lined up with the actual release, but before now that hasn’t been a huge deal. We’re writing this to address the consternation in the comments and forums over the fact that the webOS 1.4 update was not pushed out on the 15th as had been leaked.

Updates to webOS are a multi-step process between Palm, developers, and carriers. We'll break down how it all works after the break.

Palm crafts an update to webOS, does some internal testing, and then seeds it to developers and carriers. Developers get the update early so that they can test their apps and update if necessary. These developers have signed a non-disclosure agreement with Palm, so if you ask them, they aren’t going to tell you that there is an update running on their phone or in their emulator. At least, they shouldn’t. While Palm isn’t apt to pursue legal action against a developer if they leak information about an update, they would be well within their rights to revoke certain privileges from that developer.

The carriers get the update for their own testing and approval. What they are checking is that this update meets their quality control standards, as they are both the seller of the device and provider of the service needed to power it. If they are dissatisfied with any aspect of the update they can request that Palm make additional changes prior to release.

The carrier is where most update delays originate. Each carrier has their own review process and quality standards. Some like Sprint are pretty lax and seem to push out updates more quickly, while others like Verizon have a history of testing and update until there isn’t a single thing left to test. The corporate philosophy of Verizon seems to be changing, so that may no longer be the case, but we have yet to see a major update come through since the “new” Verizon began with the Motorola Droid.

Once the update is approved by the carrier, we run into a slight muddying of the waters on where the process goes from there. It is unclear whether the updates are pushed out by the carrier, which would explain the staggered release schedule of previous webOS updates, or if they are released by Palm directly. If the latter is the case, it would seem to reason that Palm has been pushing the updates as soon as they got carrier approval. Either way, the update eventually ended up on our phones.

The leaked update date that we saw for webOS 1.4 was in all likelihood the date that Sprint expected the update to be released. There are a number of items that could factor into the delay. Sprint, another carrier, or Palm could have found a bug in 1.4 and have submitted a new version for review, pushing back the anticipated date. All the newness in 1.4 could have bogged down Sprint’s review process and they missed their own deadline. Sprint could have been flat-out wrong. We might have been duped (unlikely; the leaked sheet is very much Sprint-style authentic). If Palm handles the pushing of approved updates, they may be holding webOS 1.4 for a global release until it’s approved by all carriers - or the end of February is upon them.

Generally it takes a few weeks from Palm seeding the update to developers and carriers to when the update is released. Now, a few weeks is not any sort of guarantee for an update release, sometimes it takes longer, sometimes it happens faster. (As an ironic aside, February 15th was also a rumored launch date for the Palm Pre - in 2009. People got all worked up over Palm "missing" that date as well, when all that was promised was "first half of 2009.")

At the very least, we should still see webOS 1.4 in some form by the end of the month. Palm publicly promised that on stage at CES. There’s a reason we filed the leaked update under “rumors” and approached it with cautious optimism. It doesn’t always pan out. Take this to heart: webOS 1.4 is coming this month. Just not yesterday.

160 Comments

yeah... sucks.
I hope Sprint confirms the update before Verizon. :P

Edit: Oh, and did I "beat" Hondacop? WOW.

+1 you finally beat him, thanks

congrats

Honda must be in school today. Or grounded & not allowed on the computer.

His self fabricated groupies must ride the same short bus as sirshaq, garciaops and menu are also missing.

yes, and let's not also forget the brief life of ROMANTIC2012

@predogs: woah cool it, I'm still here, I'll just get on my pre if I REALLY need to comment.
****kuddos to Dereck for writing this article, I'm sure it will explain a lot to everyone, I was really looking forward to 1.4 but I guess the process is what counts to get a good result for the rest of us.

LOL!!!!

HondaCop was finally banned.

For now...he'll be back...

Either way, I'm looking forward to 1.4 and Palm Keep up the Great Work!!!

Sorli...

HondaCop was banned.
HondaC0p was banned.
Hopefully Honda.Cop is banned.

garciaop = HondaCop

He changed screen names 4 times yesterday (that I counted).

good article, but I didn't see the need for it. People need to understant the diff between a rumor and confirmed..

it's coming everyone relax. First.

First? Not really.

Guess it really will be the end of the month, thanks verizon...

What is hilarious is that some people seem to act like the update is like getting an entirely new device. while i certainly enjoy the updates, and they have improved the current device quite a bit, i will hold my extreme optimism and excitement for the new device, provided they decide to release one.

I think the anticipation for Video Recording alone is what really is making this update feel like a we're getting a 'new' device.

It'll be like getting a camcorder for free.

Yeah... especially if you've been waiting since July.
I mean, they said "soon"
...

Yea this journey was not necessarily "soon" for video recording. Im just anxious to be able to record videos of my boys of my Pre, yea I could go out and buy a real camera but why carry around an extra piece of hardware?? :)

Who said 'soon' in July? (Links, please) I've had my Pre since day one and am (apparently) one of the few people that knew that video recording was not part of the original specs, nor was it ever promised to be.

http://gizmodo.com/5133554/palm-pre-the-definitive-guide-and-faq

and

http://insidesprintnow.wordpress.com/2009/05/03/sprint-palm-pre-faq-laun...

I also have had a Pre since launch date and I have known about the Pre since the first day at CES and they did say that the Pre would not launch with video recording but could but updated later

I purchased mine on day one as well (6-6-09) however while I knew vid recording wasn't part of the og package they were quite promising that it would be eventually, same with flash, and tethering, etc...

That is precisely what I was talking about. I heard last year at CES the Pre would have video capability by the end of 2009. Didn't happen. Also didn't Palm CEO state at last month's CES flash beta available the same month. Didn't happen. I just listen to what is stated and wait for it to happen.

and my point is yes it was promised as you say by the end of 2009 so people are expected to get excited for it to be coming soon (within a week or 2), I hope palm understands that.

not to mention we were told we would be the first to receive flash, now that it comes closer it seems RIM and android will be the first to get it without even a mention of palm (checked google news)

I'm actually wildly curious about what things "less significant" than video recording will hit. Minor tweaks like stuff from homebrew patches? Performance tweaks like more GPU utilization for the GUI?

Had to Doctor my Pre several days ago and have sat since without patches or themes waiting to see what 1.4 brings (stock) before going back to tweaking. Y'all let me know how AUPT works out for ya too! ;D

Thank you, Derek. Hopefully people will read this and relax a little bit. The update is coming, and it should be here soon.

I agree. I'm as antsy as anyone else about this update, but at the same time it will come when it's ready. This is definitely an important post so that people know how the process works, and that Palm can't just push out an update whenever they feel like we need one. I'm excited for it, but patient at the same time.

A good and informative read thanks!

Amazing how everyone forgets the article saying it was pushed back by a week.

@ roneyii I actually did miss that one...LINK?

It would be nice to have the update but it will come out when it does. If people don't want to keep checking "update" on their Pre several times a day you go go to twitter and add PalmInfoCenter and add them to your mobile. They always twitter updates so I always know when to go and update.

I still feel video should have come standard with this phone along with text forwarding. We should have never had to wait for updates for these standard items to be sent via updates.

My bigger concern is when will Sprint have a Pre comperitable to VRZ's Pre Plus memory and Ram.

To be pushed back, it would have to be announced.

Perhaps he is referring to the Precentral tweet from 3 days ago (was not an article):

"precentral: webOS 1.4 is looking less likely for Monday - tipped it was pushed back a week."

Kudos for addressing the issue head-on Derek.

Well, I think it's high time someone leaks the update.

Thanks for clearing this up, as a UK GSM Pre Owner I figure ill be waiting a long time for this update. Come March my Pre will be a totally different phone, ill finally be able to buy Twee and Feeds!

VisualBoy with Pokemon Crystal has restored my love of this phone for now.

Thank you Derek, hopefully this will put out a lot of the flames!

LOL!!!

Booo.

No worries,
I've been hearing my Droid toting co-worker complain (rightfully so) about rumors, promises and... nothing. Verizon has really been slow with updating the Droid. I really hope it isn't a sign of things to come with WebOS now that they offer the Pre/Pixi as well. I'd like to see parity as much as the next guy, and if it holds back Sprint releases, well then we've got a problem.

verizon sucks
big useless company so now because verizon is gonna make a full test now we the sprint costumers have to wait for it too


VERIZON YOU SUCKK BIG









SERIOSLY VERIZON GO TO HELL

DIE VERIZON


MOVE YOU YOR REAR SO WE CAN GET IT FASTER

But garciaop, on Sunday night you said you had the update already. What gives?

Yeah thanks Verizon. Maybe Vzw will show Palm (or for that matter other carriers) how to actually test an update and not release a buggy update. Then we don't have to hear the cries of people cursing out Palm because they didn't test the update enough. Yeah thanks Verizon.

I rather get a stable 1.4 a week or 2 later than having Palm cook up 1.4.1 a week or so later. THINK ABOUT IT!

EDIT: exactly what rlopin is saying 3 posts below.

It's not JUST like getting a new device, it's like getting one of the cheap phones that you can get for free! At least those phones have video and PREdictive text. Don't get me wrong, I love my PRE but really?

If the Pre ever does get PREdictive text, it might cause me to leave. My gf just got a phone with predictive text and the text messages are often funny or more often unintelligible.

It's not JUST like getting a new device, it's like getting one of the cheap phones that you can get for free! At least those phones have video and PREdictive text. Don't get me wrong, I love my PRE but really?

It's also possible that if one carrier finds a bug in 1.4, it could delay the other carriers. Here is why. After a bug fix the OS would have to be what is known in the QA world as regression tested. That is to say, restested from end-to-end to make sure the bug fix didn't cause an issue elsewhere (bugs sometime behave like the wack-a-mole game; squash it one place and another pops up elsewhere).

That could cause a delay if the regression testing cycle is long enough.

However, if they determine a bug is carrier-specific they could branch the code and fix it just for that carrier's version of 1.4.

Either way, patience my young padawans, patience.

Exactly! and while 1.3.1 was a frakken train wreck in terms of card errors and stability, 1.3.5 has been stellar, and I'm very satisfied.

Besides, Eris owners are still waiting, Droid owners are still waiting, hell even Android 1.5 and 1.6 owners are still waiting for some 2.0 goodness. WebOS users have been blessed with a rapid release cycle... thus far.

and i bet most of them never will get an update for their devices. at least not published by their carriers (hello homebrew...).

so, im realy realy glad to have chosen my precious pre over an android device!

Absolutely. And 1.4 is not a small change.

> Either way, patience my young padawans, patience.

Didn't all those patient young padawans end up being slaughtered? I'm just saying...

I want video recording my first $300 smartphone cant do video or voice recording that my free Razr could do from day 1!

People ask me to record something and I be like my phone dont got video and then they make fun of me :(

Actually, Razr's couldn't video record from day one. My Palm Treo 650, however, could video record from day one.

http://www.cellcables.com/advanced-motorola-features.html

Ctrl + F : Video Recording

This website is from 2007. Razr's needed a firmware upgrade to allow it. Later versions (NOT Day 1) had this feature built in.

Don't forget folks that video recording on all these older feature phones was a pretty aweful experience. Slow frame rates, low resolution, dark and grainy images, and no way to upload to YouTube, Facebook, etc. (because they didn't exist!).

I am sorry, the lack of video recording has no excuse. I previously had an LG Secret, and its video recording quality was top of the line. People with other smartphones record video just fine. We shouldn't have had to wait till 1.4 to be able to do it. Anyhow, the Pre or better said, WebOS just started and there are alot of corners to iron out. I wish some day that OS would be able to support everything the competition can support, be it Android, Iphone etc, because noone offers the same ease of use as WebOS. I simply love to use my phone.

What would I change?

1. get rid of the lag, somehow..
2. more apps, useful apps, up to date google maps, etc.. things that have more to do with developers, trying to get stuff to work in HTML etc..

Video recording on your LG was top of the line?

What was the frame rate?
What was the resolution?

Never mind, I googled it:
http://www.gsmarena.com/lg_kc550-review-268p5.php

Excerpt:
"So in a nutshell, the low quality video, dodgy framerate and mixed up video aspect ratio has ruined the LG KC550 video recording for us."

The article even mentions how the LG "pulled the wool over our eyes" by doubling the 15fps framerate to 30fps by duplicating frames!

At least there was an attempt...

Video recording is too important nowadays to just put something out there with an attempt. The quality has to be great and the ease of sharing intuitive. Palm will get clobbered in both the professional and user reviews if it is anything less.

People are no longer impressed with dark grainy 15fps quarter screen videos.

Amen.

I got a Pre to replace my Centro. Centro had a camcorder from day one also. Direct from Sprint's website:


1.3 Megapixel camera/camcorder
Use the 1.3 Megapixel camera to shoot high-resolution digital images and then send them on the fly - no need to switch from the camera to the browser or email application. Intuitive icons make it easy to show off your favorite shots in a slideshow or digital photo album. You can even share your photos with other devices using Multi-Media Card or SD expansion cards, sold separately. Capable of 2X Zoom.


*glances at watch...glances at calendar...taps foot...*

The Treo 650 was not really a "new" device. I had multiple versions of the Treo going all the way back to the 180 (and it didn't have video recording - nor did the 300 if I remember correctly). They all built on each other and the 650 was just another iteration of the same concept. The Pre on the other hand is a completely new device and OS.

touch

well when I got it (after it was out for a while) that's when it had video

Maybe if we all just take a moment to say a prayer for world peace...well, at least we'll have a moment of no complaining! ;)

Or, you could take in the Olympics...they've been waiting for snow there...of course, they are spending millions on trucking the snow in...maybe we could divert those trucks to Verizon just in case they've got a lot of something that needs to be shoveled up and disposed of. You never know, that could be the hold up.

Anyway, I've got a big deliverable here at work so it's probably good that I don't have an update-enhanced device to play with! Oops, gotta go, guy with a whip coming up behind me! :o

predictive text? With a qwerty keyboard? That's a lame idea.

Wouldn't you rather type "subj" than "subjective"? It's about having a "smart" phone that's smart! Lol.

I would rather have a phone that works consistently, that one that gets pushed updates that reduce my productivity.

Exactly onedeep! And they're like, "you paid HOW MUCH??" of course their phone can't do what ours can on so many other levels, but ....

I love the comment, "At the very least, we should still see webOS 1.4 in some form by the end of the month. Palm publicly promised that on stage at CES."

Palm also promised that Flash 10.1 would be available in the app catalog by the end of January and that never happened. So, how can we believe that WebOS will be availbe by the end of this month, too?

If that is the case with Flash, you should be blaming Adobe and NOT Palm. Last I checked Adobe is in charge of Flash, and if history can teach us anything; Adobe isn't exactly the prime example of a company that can keep deadlines in tact. They have a long history of missing deadlines.

I wouldn't be shocked at all if we don't see Flash till mid-March or even later.

+1,000,000

NOBODY ever said it would be out in January.

Listen to the recording again. They never said in January, they said soon. That is in NO WAY guaranteeing it would be out in January, just people said "That must mean January" when in fact, IT DID NOT.

People hear what they want to hear. When Palm says 'We're looking at adding video at some point.' The mouth-breathers hear 'Video is right around the corner'. When an unverified source leaks information, they take it as truth without even thinking it could be false.

The original release of the phone is a good example. Pretty much every day from the CES debut until June 6th had been the rumored date. Days came and went...and they were all accompanied by angry posts about how 'Palm has really let us down'.

"they take it as truth without even thinking it could be false. "

Moresoover they take it as a sworn Gospel that if "broken" then suddenly the whole company or a Carrier should be sued

LULZ GTFU idgits

why do sprint customers have to wait if Verizon is the hold up? Y not release an update to sprint & then to verizon when they get their stuff together. Is this how they plan to fight the Palm Pre? By having their salespeople favor the Android & to bog down update releases for current Pre owners until they get frustrated & leave?

I had the 700p till it bricked and then I had the 755p. I had the 650 before that. Voice recording, yes. That is a gaping hole. But video on those treos? You call that video? It was unwatchable, utterly worthless crap when you get down to it. This will be the first watchable and useful video integration from a palm device. I am looking forward to it (like most) as a video enthusiast, but it still wont replace a $300 pocket sized camcorder that shoots HD and maybe some form of image stabilization.

I don't know, my last phone was a Treo 700p and I had that one for about 2 1/2 years. I liked it better because it had a voice recorder and a videocamera. The pre doesn't even have either of those. I like the way it syncs wirelessly, though.

I'm amazed how quickly this tread is turning into a "VZW is the reason it was not released on a date that was NEVER confirmed in the first place".

Wow.
(Sprint/Nextel user)

Its probably Sprint making sure the Mobile Hotspot is broken and will not work on their service.

WOW

Well we didn't get 1.4 but it does seem we got rid of HondaC0p. Doesn't that at least deserve a Hot Diggity Damn?

Hot Diggity Damn!! lol

+1

Well I think that we should stop blaming verizon o2 sprint or palm. Just cuz some nappy nerd snapped us a pic does not mean were getin.g the update. The power was out in sunnyvale but not heer in campbell about 15 20 mins outa sunnyvale and hipefully thursday won't let us down and weil get our update so we can just enjoy the newly added features and maybe with all the leaking the companys change the dates so just stop leaking lies and leak the actual update on the flip what's up with palm and mwc ????? I didint see anything from palm yet ?????? Answers plzzzz

Thanks for the clarification. I was bummed yesterday but it was all made better once I put the Beatles theme back on my phone. They psychedelic colors made me happy. :)

OK...I am trying to read the tea leaves. I just have pretty much all my patches updated through preware. Could that mean something. It would be nice but I'll be happy whenever it comes.

Derek, while I appreciate your writing this piece, you didn't have to do it. You didn't start the rumor about the 1.4 update and neither you, nor precentral.net should be in a position to dispel or explain the rumor. I am a Palm shareholder and a Sprint shareholder and I just want to know that this product is rolled out correctly. I don't want it do come out and then we need 1.4.1 two days later. Palm realizes that it is a small guy against some 800-pound gorillas; it can't get away with the mistakes that MOT, APPL or GOOG can. Pre owners, we must be patient with WebOS. It will either reveal itself to be the product we believe it can be, or it won't. Personally, I'm darn pleased with it so far. If Sprint got the iPhone tomorrow, I'd keep my Pre.

I suggested that Derek write this article, not because of the rumor mill, but because I wanted to know, and thought others might want to know. Given the number of comments I think it was good that Derek wrote the article!!

I agree Mikey. I thought it was a great idea, and article.

so funny,,here goes the rumors.some people here are making it seem it is verizons fault,maybe,,maybe not,,but if you do not know for a fact then do me a favor,,quit crying,,shut up,,and o yes,most important,,,get a freaking life.

Well I think that we should stop blaming verizon o2 sprint or palm. Just cuz some nappy nerd snapped us a pic does not mean were getin.g the update. The power was out in sunnyvale but not heer in campbell about 15 20 mins outa sunnyvale and hipefully thursday won't let us down and weil get our update so we can just enjoy the newly added features and maybe with all the leaking the companys change the dates so just stop leaking lies and leak the actual update on the flip what's up with palm and mwc ????? I didint see anything from palm yet ?????? Answers plzzzz

yup - the updates is like getting a whole new device...:) gimme gimme...all i want is flash and hopefully slingbox works! any info on that anyone???

I don't know how everybody loves 1.3.5. It has been nothing but problems for me. While some other bugs got better, mine constantly shuts off and frezees. Hopefuly 1.4 will fix these problems along with it's other awesome feature.

To fix it do you also have to take the battery out? I have had this a few times and it seems to lock up at the worst times.

so funny,,here goes the rumors.some people here are making it seem it is verizons fault,maybe,,maybe not,,but if you do not know for a fact then do me a favor,,quit crying,,shut up,,and o yes,most important,,,get a freaking life.

Well I think that we should stop blaming verizon o2 sprint or palm. Just cuz some nappy nerd snapped us a pic does not mean were getin.g the update. The power was out in sunnyvale but not heer in campbell about 15 20 mins outa sunnyvale and hipefully thursday won't let us down and weil get our update so we can just enjoy the newly added features and maybe with all the leaking the companys change the dates so just stop leaking lies and leak the actual update on the flip what's up with palm and mwc ????? I didint see anything from palm yet ?????? Answers plzzzz

idk if my post is showing alot and if so I'm sorrry

The sad thing about this whole thing is that Derek had to write this article. We are all grownups here! Well, most of us. If I was Derek I would be writing this article with a little bit of sarcasm and admonishment at how people have whined about this 15th date. IF everyone did a little research, even on this site, they would have found out that indeed Palm promised on stage that it would be out by the end of the month and would have realized that any other date was only rumored.

As i-phone users, android users, nokia users, blackberry users, they all have to wait for updates as well so we need to stop thinking like palm owes us one and that if an update isn't out by a rumored time either the company is failing or we now hate palm.

Instead, lets be joyous about having a phone we can grow with. We get the unique opportunity to be a part of a company that is brand new and is growing with us. We get to be a part of a phone that we can customize to our standards in some areas.

We get to be a part of palm, and in return, we get to watch as palm climbs the ranks to the top.

I for one will be waiting for the update (or the phone) that stops being so laggy.

The lag that I've experienced lately has just been so annoying because it's inconsistent. With the same cards open I have no idea if todays the day my pre will be okay to use or a damn nightmare.

Also, when it gets like this, I can't open more than one card. :(

my batt life has been much improved lately, though.

try the reboot scheduler app from preware. Or get Luna manager. If you restart luna when buggy or laggy, or too many cards area, a Luna restart usually fixes it. Reboot Scheduler lets you set it to restart luna at time of your chooisng. I have mine set to reboot each night at 3 AM, while my phone is chillin' on the touchstone (which doesn't get much respect... way cooler than Power Mat, and not promoted enough IMHO). Then when I get up in the AM, the phone is quick and Apps open freely, even games.

I for one will be waiting for the update (or the phone) that stops being so laggy.

The lag that I've experienced lately has just been so annoying because it's inconsistent. With the same cards open I have no idea if todays the day my pre will be okay to use or a damn nightmare.

Also, when it gets like this, I can't open more than one card. :(

my batt life has been much improved lately, though.

so funny,,here goes the rumors.some people here are making it seem it is verizons fault,maybe,,maybe not,,but if you do not know for a fact then do me a favor,,quit crying,,shut up,,and o yes,most important,,,get a freaking life.

Next webos update will be like getting a new device! Flash will be the app we need to make the Palm Pre, truly the number one smartphone. Hopefully, the new update will also fix yahoo messenger, hope to also see electronic docking station I.e alarm clocks and streaming video to tv like the ipod, wishful thinking? Lastly, I'll be able to watch videos on the Pre!

funny they didn't say it was vzw, and yet as always the readers of this blog jump to concluusions. Maybe it's not here b/c palm is still trying to give Bell and GSM customers Pay for apps. Maybbe palm doesn't want to once again have to push out a quick fix right after an update. Gasp maybe they're being responsable rather than sticking to an arbitrary timeline.

as for predictive text: one word (ish type thing) qwerty if you want subj to turn into subjet a) type it (you lazy ****) or b) get autocorrect edit (you cheep ****)

nuff said once again i'm disappointed in the readers of Precentral and respect PC for this article even though the members are often foolish.

haha now come the stupid attacks on my post. ****

cheep?

lol combo of keyboard missing a letter and keyboard doubling a letter. Still getting used to the preBoard

I'm glad you finally wrote something about the update....thanks

I won't attack I'm 17 and I really don't get why everyone goes to blame so fast yeah we are almost all adults and look at you guys fighting on the internet for something we are all very excited to obtain ... I remember when I got my pre I had to drive like 12 miles across town just so I could get it . But owning this phone is great it does evverything I need it to sofar and I can't wait until palm hooks it up fat with the update until then grab a blunt or a beer nd just relax for a fewdays I'm sure palm is working hard to get this update out and running annyway I love pre central and have loved my palm phone first palm to and I love it although I question about that driod or ipohne I love this litttle pre :)

gorram double post :(

I have made multiple duplicate posts as well -- when you refresh a page on Precentral sometimes the posts get resubmitted. Try closing down your browser and coming back. Then just click 'edit' on your dupes and overwrite the text with something like 'removed dupe' and save.

[edit: looks like you had it figured out already. note that your post actually appeared 3 times]

I'm going to write the biggest rant about this fraud. We should sue Palm out of business for this injustice. Seriously, managing product releases is more of an art than science. Product Management/Marketing is one of my responsibilities and as Derek wrote, there are many human variables that come into play. Just like everyone else I was a bit disappointed yesterday, but I can't blame Sprint and Palm or even Verizon.

I would be interested to know whether Palm is keeping all CDMA/EV-DO releases together. From their perspective, I would certainly do it that way. Palm does not want to have to manage a 1.4.0.1 for Sprint and a 1.4.0.2 for Verizon.
That means that we have to wait until Sprint and Verizon approve 1.4. Derek stated that Verizon tends to be more thorough. I work with both carriers and Sprint can be pretty thorough too, but Verizon always takes longer to approve a release.

Software QA testing is not perfect either. Despite all of the automated test scripts and regression testing Palm may have, it is only as complete as the QA guy that writes the tests. Having developers, Sprint, and Verizon bang on the release too is a good vetting process where they may find additional bugs. I could only imaging the bitching here if Palm released 1.4 and there were some bugs. The same people complaining now would be screaming about the "crap software that Palm put out."

I know we all want video recording, Flash, and the other goodies in this release. I would rather wait a couple of days to have a release that was fully tested and debugged, than get one and have receive an update in a week. They are messing around with gstreamer and GPU routines which is a bit trickier than just plain old app writing and bug fixing.

Like most of you I have 50+ patches and various other hand-tweaks I have made to my phone. I look at each release with a mixed blessing. I am excited about the new features and enhancements, but I also know that I am going to have to test my tweaks and patches for compatibility. Plus I have to wait for other apps and patches to be updated that were not before the release.

Keep your pants on everyone. Palm will release the software soon when they feel that the quality is good enough for us. Just be glad that we get these rumors to let us know what is going on.

ha! I fell for your bold first sentence and almost tldr it. Glad I didn't, good show

funny! -- I thought I had seen all the chat acronyms before, but TLDR was a new one for me. I looked it up on wictionary (http://en.wiktionary.org/wiki/TLDR) and found the definition "too long; did't read".

I like the way you turned it into a verb. :-)

+1 :-)
I like improving my vocab, even if it's just texting shorthand

but predictive typing ;)

arrrrg this site and it's double posting :( see below

So is this confirmed that this update will be worldwide?

Also if we want quality updates then we have to give them time to fix all bugs, this is a never ending process so after this update we're going to want more the day after, WebOS is a new platform, Give them time so we can enjoy webOS for years to come on many different Palm phones.

no, nothing is confirmed for anything about anything. Precentral is one of many rumor-mills. heck, weren't the Canucks still waiting on 1.3.2 when their 1.3.5 came out? Heck be glad it's not like the Treos, where every carrier had a different update, and not all carriers were updated at all.

I very much Like your second part though :)

Put me on the already happy list. Current version has been great and now that AUPT is here I don't even worry about updates.I'll TAKE one but when things are good like now I don't want to push it. There's a chance it could be 131-like which would be horrible. This is one ADHD person actually saying let's just relax...

All you guys moan about Verizon !!! I am sure many in Europe are cursing O2 for always delaying the updates over here!!!

I have had video recording for months thanks to precorder just get that for the meantime, which made me happy you just can

It's a nice stop-gap measure, but no real substitute. You can't see the video as you record. And due to a known bug the first time you hit record it doesn't always work.

I was at Hershey Park with the kids and we were inside a hotel looking for the dining room. A gigantic Kit Kat character found us, and then escorted us all the while jumping and dancing and making the kids laugh the whole way. It was a true 'kodak' moment. I realized I left the HD camcorder back in our room, so I whipped out my Pre and started using the Precorder app as we walked through the hallways in search of the treasure.

In all my excitement I forgot to record, stop, and record to bypass the bug. Needless to say I was pretty bummed out to find a zero length recording.

Video recording can't come fast enough for me.

Wow. It is sad that Derek had to write this article to calm down the horde of idiots. People need to calm down about supposed release dates of updates. You can't say that Palm or Sprint should not say anything because then they'd not be doing their jobs, which is to generate hype for their product. Not saying anything would be just as detrimental as giving a date that may or may not be true for and update release. Not to mention that NOONE from both camps said it would come out on the 15th anyway. Derek, I give you kudos for trying to calm the crowd, but if I were you I'd just stay silent for now until the update finally arrives. At least when it does, everybody will shift their anger towards Adobe for not releasing Flash until April... (That's sarcasm for those of you who believe everything you read. Of course, April 1st would be a hilariously ironic release date for Flash.)

I am content to wait as my phone is working perfectly at the moment and I hate upsetting a finely tuned and patched apple cart.

Wow. It is sad that Derek had to write this article to calm down the horde of idiots. People need to calm down about supposed release dates of updates. You can't say that Palm or Sprint should not say anything because then they'd not be doing their jobs, which is to generate hype for their product. Not saying anything would be just as detrimental as giving a date that may or may not be true for and update release. Not to mention that NOONE from both camps said it would come out on the 15th anyway. Derek, I give you kudos for trying to calm the crowd, but if I were you I'd just stay silent for now until the update finally arrives. At least when it does, everybody will shift their anger towards Adobe for not releasing Flash until April... (That's sarcasm for those of you who believe everything you read. Of course, April 1st would be a hilariously ironic release date for Flash.)

"while others like Verizon have a history of testing and update until there isn

I have had my phone since day one. I have loved watching it evolve. That said, this is why I feel there is so much anticipation over this update. On 6/6/09, this phone was weak at best, but WebOS was new and fluid. It evolved quickly thanks mainly to WebOS Internalz. Now this phone is nearly complete. it has all features, either via patch or native. It simply needs to be tweaked for performance.

With this update we get what we have been missing for some time, something we can actually see. AUPT for example was a way bigger deal than a "better" native video capture, yet it didn't change the UI visually. Flash, well that will be big

All i can really say is i doubt it will be next week and that some things still need to be worked out NDA is a bitch like that
or may be it will be cant say for sure

it'll be out on the 18th or the 19th, I think they wanted it to coincide with Adobe Flash announcement. Heck they might announce it as available on the Pre that day. We shall see!

Thank you Derek for the very insightful post. I, just as many other was upset with WebOS 1.4 failing to be released yesterday but understand. Hopefully soon thats all I can ask.

Yeah, thanks PRECENTRAL for the explanation -- this doesn't change the fact that Palm knew of the anticipation for the release yesterday, and yet did absolutely nothing for their customers... like "hey, dont be expecting it tomorrow." They probably thought the hype would be great for business.

I can't see myself recommending a Palm to anyone in the near future. Just so disappointed with the company and how they do business. This whole situation just really shows me the benefit of a large developer with unlimited resources (Apple, Google)...

Did you read the article? The carriers have the final say as to when the updates will roll out!

So you dump on Palm because a "RUMOR" was wrong??? People are amazing!!!

Geez, get a life -- can you read? What if it was VZW that had not approved this yet, and then at 5:35pm PST VZW gave its go ahead. Palm could have starting pushing the update out at 5:36pm PST. You just don't get that Palm can not say with any certainty WHEN the release will hit, it is out of their hands!!!

My dad had a saying for people like you: "He would complain if he was hung with a new rope."

Hey, precentral thanks for letting know whats going on with the 1.4 update it is appreciated...I'm still proud to be a pre owner......

Thanks for the update. I always check here before I go crazy wondering why my phone's not updating yet.

That said, I'd put money on it that all the people whining right now about the 15th "deadline" coming and going are the same who would have pitched a fit if the update didn't work perfectly the first time. Quicherbichin.

we'll just a lol upset usually precentral.net is always on the money when it comes to giving us the inside scoop, keep up the good work!

Precentral, Palm info center, and Palm, tweet when updates are available..
all you have to do is simply open twitter search one of the above names listed and the click follow
and your good to go! And you will be getting news, updates etc in real time.

Thanks for the informative article Derek.

Very informative article. I have always found Precentral and Treocentral before to be great info sources. I must say, however, that ever since "upgrading" from my 755p, I've had a love/hate relationship with my phone. Sure, Synergy is great, and I love not having to perform hotsyncs to my laptop, but come on. There are still some basic things missing from this phone that keep me wondering if I should re-activate my Treo.

For example, Bluetooth. Seriously? To this day, I can't understand how Palm can release a smartphone that doesn't let me exchange contact info via Bluetooth with clients. This is basic stuff. And the lack of productivity software - like .doc editing, e.g., escapes me. Now, I know that's not entirely Palm's fault, but I can't believe that I still can't edit a Word file after 8 months or so. Not to mention video. I know everyone's waiting for 1.4 so they can start shooting video. But I could do that on my 755p. Granted it wasn't great quality, but it was there for me if I wanted it.

The bottom line is this: the Pre is a cool phone, and my cost of ownership is less then an iPh0ne would have been if I abandoned Palm, but I can't help feeling like I took a step backwards when I "upgraded" in July.

webos 1.4 was delsyed because it was leaked. Will be released either this week or next. That's what sprint told me.

ssssshhhhh don't tell them that they'll hang you when/if your wrong
:P

I won't be surprised if 1.4 runs like a slow fat sloth on the Pre's with 256 megs of ram.

Well....


apparently 1.4 was supposed to make the fat sloth lose weight and allow it to move like a squirrel, quick and limber, you know, by unlocking the gpu(supposedly)

Hopefully, they do something about it, though, with this update, like the very first set of specs for webOS 1.4


Other than that, I am about as patient as a rock....and that is very patient....

Talked to insiders at palm and they said they will know 2 weeks b4 webos 1.4 is released (that was on the 14th) they said they have heard of nothing yet!! sorry guys

by insider you mean some guy who works at a sprit retailer?
Cuz when i asked one the other day he said 1.? huh and then i asked if he has heard anything about sprint getting an updated pre like the pre plus on verizon? and he said it should update by itself.. so i replied 'uh... it's a whole new phone' and he said 'verizon has a pre?' sheesh the only thing he's inside was his own ass.

and once palm releases it, then its up to our carriers to release it to us!!

ohhh....is that what the insiders told you?

hahaha