HP discontinues webOS live chat support | webOS Nation

HP discontinues webOS live chat support

by Derek Kessler Mon, 01 Oct 2012 6:02 pm EDT

HP discontinues webOS live chat support

It's been over a year since HP discontinued sales, development, and production of webOS devices. There's been no indication for nearly that long that HP intends to produce new webOS hardware, and they've gotten to the point where they're spinning off the webOS group as a separate company. So while it's disappointing, it's not surprising to see that HP has shut down customer support live chat for webOS. The service has proven helpful to a good many of our readers (your dear editor even used it once or twice), so we're sad to see it go.

Now anybody visiting the Live Chat page on hpwebos.com is met with a message that "this service has been discontinued" and recommending other ways to get help, including the on-device help app, HP's support forums, and elsewhere on the webOS support website. For visitors to the chat page, the support forums would probably be the best option for getting close to the level of in-depth assistance you could get through chat, but if we're being perfectly honest you should really just come over to the webOS Nation Forums for the best help in all the 'verse. Our tips are a lot more in-depth too. We might be biased, but our community is just more awesome at this.

Source: hpwebos.com; Thanks to Stephen and wMarck90 for the tips