iTunes 9 Breaks iTunes Sync. Again. Get Going, Palm | webOS Nation
 
 

iTunes 9 Breaks iTunes Sync. Again. Get Going, Palm 190

by Dieter Bohn Wed, 09 Sep 2009 3:06 pm EDT

Sister Site The iPhone Blog has everything you need to know about today's Apple Announcements - from the disappointing non-camera update to the iPod Touch to iPhone OS 3.1 getting released (Palm has some more catching up to do). Also new today: iTunes 9.

The big question on everybody's mind: does it break Palm Pre Sync? Pre users in this thread are downloading now and the verdict is yes, Palm Pre Sync appears to be busted.

We fully explained how Palm re-enabled iTunes sync the last time:

So while previously the Pre identified itself as a "mass storage device" called an iPod, now it's identifying itself as a "mass storage device manufactured by Apple" called an iPod.

It's an open question whether or not Palm will be able to re-enable sync, but that webOS 1.2 "Delay" won't seem like a bad thing if it means Palm will be able to slip a fix in.

Meanwhile, you can choose to not upgrade iTunes or, like most of us here at PreCentral, switch to DoubleTwist, Salling Media Sync, or the Missing Sync.

Category:
Tags:

190 Comments

That is probably why the delay is there in the first place.

yep, pretty much lol.

Wonder how long this could take to fix...

They already know the change they have to make, and the code is probably already done. There was only one piece left in the USB exchange that Apple could check for before having to implement some type of encryption or authentication and release firmware for all old iPods and lock those out with the Pre.

Has anyone figured out the specifics of how Apple disabled the syncing of the Pre? How can Palm get it to work again? Get to work coders! We rely on you (and love you at the same time :) for the most up-to-date info on the Palm/Mapple shenanigans!

Or, to put another way:

webOS 1.0: Indistinguishable from iPod, except "Manufacturer" is Palm and "Vendor ID" is Palm
webOS 1.1: Indistinguishable from iPod, except "Manufacturer" is Palm
webOS 1.2: Indistinguishable from iPod (?)

I think they only thing Apple has left in the USB metadata is probably the DeviceID. I don't think they'd want to open that can of worms, though. They've got too many legacy devices to want to have to code for all of them.

LOL, just purged iTunes/Quicktime/Bonjour and another apple support program from all but one computer last night. Gotta keep one computer with it, we do own three Ipods, but we can sit on two specs ago for the rest of our life. Ipod is a great product, but Itunes does not earn its keep.

This is dumb. I could write up a simple application that interfaced with Apple's iTunes API, grabbed the songs / playlists and sync to the device.

Seriously, it's not that difficult.

Why are Palm and Apply playing these games?

One word: headlines.

Three reasons.

1 - Users sync with iTunes without installing anything.

2 - Shows the world how tyrannical and controlling Apple really is, while also pissing them off.

3 - Gets publicity for the Pre and WebOS that you can't buy.

fine but it's not good publicity. Have you noticed the Palm stock drops 5 or 6% on news that sync has been broken. Also it makes Palm look inept at making it's own product rather then a capable developer.

now i don't care cause i don't update itunes anyways but

Sorry, but Correlation does not imply causation: http://en.wikipedia.org/wiki/Correlation_does_not_imply_causation

I definitely think there is a correlation between lemons imported from mexico and number of auto accidents.... ;-)

Oh wait, this is precentral, sorry folks, wrong blog =D

Haven't you heard? Any publicity is good publicity. Or so they say.

The person saying that is an idiot. For example, If your selling a product. Publicity that your product sucks would not qualify as good publicity.

Chris Brown has gotten a lot of publicity. He hasn't had the best year either.

Bad publicity is fine if attention is the only end goal. Butif the end goal is to turn publicity in to sales, then publicity is in the form of ridicule of that very product you are trying to sell hurts you end goal of sales.

New Coke got lots of publicity.

Yea but didn't Coca Cola make much more money when they introduced Coke classic back to their product lineup. Which in the end caused the sales to surpass what they were before New coke. So you could say that without New coke and all the bad publicity it got their totals sales wouldn't have increased and growth would have been stagnant.

this is bigger than palm vs. apple.... everyone needs to see the bigger picture. apple pretty much has strangle hold on music downloads and they want to make it so that the music you purchase can only be played on their portable devices... if i buy music from the itunes store i should be able to play it on whatever device i like....

I absolutely agree w/ this point... I say... Keep up the good fight Palm... I bought the music it should be my music to do what ever the hell i want to do w/ it and put it on what ever device I wish! So... Keep it up Palm! David has got to win "This" battle agains Goliath! (although this time he should aim the stone at his Balls)

Your music is there .. do with it what you will .. but Apple doesn't want you doing it through iTunes unless you own an iPod/iPhone. It's Apple's software that they developed for their hardware. Get over it.

The music is there - Neither iTunes nor Apple are keeping you from dragging and dropping and/or using Double Twist.

What's stopping you from putting your music from iTunes on any device? By now you should know there are several ways to do it... Besides, all music in the iTunes store is now DRM free. So what's really stopping you? The iPhone and iPod owners are having a wonderful experience with their devices. Apple saw to that. They are not bitching about how unfair it is that their devices don't sync with this or that. They don't have to! Because Apple took care of that too. Shouldn't Palm provide a bitch-free experience for Pre owners?

Take your bitching to that Goliath wanabe, Palm. Tell them to grow some balls and provide you with a better experience so you can stop your bitching. Bitches.

buy it from amazon or steal it.

You're wrong. A variety of devices can sync music from Apple's store. What they can't do is sync via iTunes' code to support the iPod/iPhone. They use their own code.

Nothing is stopping Palm from doing the same thing. Except that they like playing this game in the headlines, and don't mind that their users are inconvenienced by it.

There's is nothing preventing you from playing music you bought on iTunes Store on whatever device you like. It's only the sync with iTunes that Apple is locking. Personally I think they (Apple) are right on this one. If Palm wants to sync with the iTunes library, they should develop there own software based upon the openly available APIs instead of hijacking a closed system.

I totally agree!

Ha Ha Ha Ha... had to see that coming I guess... That's Okay... My fave Super Hero... PALM is up to saving the day once more i'm sure. LOL... Thank you palm! Love ya! ????

Yeah .. Your super hero, Palm, can keep wasting resources trying to infringe on the work of other developers instead of making your precious Pre better. How 'bout they just focus on fixing those things that people are most concerned about?

Your super hero, Apple, can keep wasting resources trying to break other devices from connecting when they can perfectly masquerade their own through the USB protocol. How 'bout they just focus on fixing those things that people are most concerned about?

Apple's not going to let Palm get away with masquerading as a iPod ever. Luckily, Palm could fix this, if they weren't so busy getting their name in the headlines to do the right thing by their users.

I consider Palm's moves here desperation by a company that doesn't expect to be around in a year.

I too had the feeling about this so over the Labor Day weekend I cleared my PC and getting it ready for the zune hd. No Crapple on my pc any longer. as for the syncing my mp3s I will gladly be giving markspace my funds. F iTunes. Mark/Space FTW.

This is exactly why using iTunes as a media sync system is such a bad idea in the first place. It's completely possible that apple could implement a stronger device verification system that couldn't be spoofed so easily. Palm should totally abandon iTunes since the average user won't be very impressed with the working/not working with iTunes issue.

its not a media sync system, it's an ipod media sync system.

Get to work palm we are inpatient.its time to stop being the follower and start being a leader like you once was.

were

It's

impatient

Funny, I read in the forums that is was NOT broken. I guess that user didn't test it good enough.

This should be a done deal for Palm, get over it and move on.

Just put together something yourself.

And concentrate and fixing the majority of problems that WebOS still has, not this kinda of wasteful endevors.

Rob

Holy crap! The number of things that I care about more than iTunes sync is ... well everything. Palm please stop worrying about this. There are plenty of alternative media sync solutions - ones that IMHO work *better* than iTunes. Focus on the following, please:

1) performance - I'd like to be able to actually have WebOS be snappy enough so that I can answer the phone before Sprint sends it to voicemail
2) battery - I'd like to have CPU scaling working so that I can have a battery that lasts 1 day!
3) signal - I'd like to have the signal strength stop bouncing around from 0 to 100 while I'm sitting still.

These are *real* issues with no work arounds that I'm aware of. Focus... please! Make the Pre experience unbeatable and you won't need albino women advertising your phones. We'll do it for you!

Agree ... Real issues that Palm isn't even touching.

There is so little effort for such high gains from the iTunes fight, it is just a win-win for Palm.

One of the best posts on PreCentral! If Palm keeps cutting of its nose to spite its face, they will never be the de facto smart phone.

Cat and mouse game with media sync continues.......

I agree, I hate itunes. I use double twist it syncs your pictures, music and converts video. Who needs itunes.. www.doubletwist.com

I do. DoubleTwist doesn't support playlists.

Palm needs to just leave this alone, iTunes is crap. There are much better alternatives out there, Palm should either come up with their own program or get into a partnership with another company that already has this type of software. I just Media Monkey and it works great.

I agree.This must stop.If only palm can come up with there own syncing sofware and reset the trend. i'm quite sure it's not hard. so what's the hold up.

I'm quite sure you just volunteered to program your own bug-free multi-platform sync software; since it's "not hard" and all.

Obviously Apple doesn't want to share itunes. How about fixing the other media software to utilize the full capabilities of the music app. Allowing WMP to sync playlists would be a start. Screw Apple, fix the app so it works with a program that isn't fighting you. I really hope Palm isn't wasting a lot of resources and man hours just to make iTunes users happy. Afterall, WMP is on every PC.

Yeah, except those computers running OS/X or Ubuntu or anything non-windows.

The comment did say PC which is about 93% of the market.

I for one can't stand iTunes, and think that this cat and mouse makes both Palm look like a follower and Apple look like a stingy shortsighted kid.

I'll stick to USB sync.

Palm really need to quit wasting time with this iTunes thing. I did sync with iTunes when I first got the phone to add the same songs 1000 songs I had on my Touch but that was it. Since then I just drag and drop. It is much easier and faster anyways. I will be going others and just deleting iTunes from my laptop and call it a day. Like others have said there are a ton of other tweaks/fixes/additions that are more important than iTunes syncing. Palm please quit wasting time on iTunes and let

Wait a second, how does one drag and drop? I dragged (drug?) several mp3 files onto the handset and the player did not recognize them?

Were they mp3's? I just added the entire Emema of the State album today which was in it's own file folder with album art and it worked like every other on I've done. Are you dropping them in the main folder you see once you select "USB Mode"?

I believe the correct form is "I have druggen."

make sure that they are mp3's and drag them into the music folder everything will transfer over including album art

Also surprised you were even able to read my post with all the missing words, spelling, and grammar errors. I just read it again and it looks like English is not my native language. Proof reading is good!

LMFAO . This question proves why iTunes is better than drag/drop .. no problem such as this through iTunes

I don't get why people need media sync software. Whenever I want to get music, pics, or movies on my Pre, all I have to do is:
- plug Pre into the computer,
- tap on either Media Sync or USB options on phone,
- then just copy/paste from PC to Pre.

Am I missing out on something that these software programs offer that's worth using up more memory on my PC?

I've been wondering the samething

Big-time ditto. I don't understand at all why people bother with this iTunes crap in the first place. Even if it wasn't Apple, who admittedly I pretty much loathe at this point, I still wouldn't bother. Amazon, from what I've read, offers a much better store and doesn't bother you with all the DRM/software garbage that Apple does. I'm sorry for the people that have already bought their entire audio collection from iTunes, but I'd sincerely hope that in the future people don't go that route and save themselves the headaches.

I use it because I don't have room on my Pre for my entire music collection, but I can create smart playlists in iTunes (like 90's MP3s, or a specific genre) and have all those songs sync to my Pre without having to search through the files of my music library, manually copying over each song/album that meets those criteria.

Sure, iTunes probably isn't the only software that could do this, but millions of people do use it.

Yeah, with media sync software your instructions stop at "plug Pre into the computer".

How does 3.1 give Palm 'more catching up to do'? All the changes are superficial.

Yes, that's what I was wondering about?

Once again this proves how Apple Sucks!!

I disagree with statements saying Palm should stop this. I think the reason Palm is doing this may perhaps be to buy time til they have a solid Desktop Manager that is fully functional with the Pre. Perhaps fixing the sync with iTunes is fairly easy for them and they are willing to do it until they get their software out. At least that is what I believe and also what I am hoping is the case.

I'm sure someone at Palm believes the same thing .. so long as they don't have to develop the solution themselves.

If this is a revolutionary phone, let's see Palm top iTunes and iPhone .. come on Palm .. do it! I double dare you .. LOL

who cares let them have I tunes it sucks anywho.......and yeah palm i think you have a bunch of pre owners to start your own PalmTunes store i like the sound of that LMAO

AGREEED!

These games are STUPID. We're obviously iTunes users, so why would Apple want to possibly shut out their customers???

In the end, Apple's only making me want to delete iTunes and go back to buying/ripping CDs again...

Keep it up, Apple, you're only pissing me off more and more!

Go ahead and delete iTunes .. You have already jumped ship in Apple's eyes .. iTunes was developed by Apple with Apple funds to support *their* hardware.

Just drag/drop your songs from the iTunes directory and use those files as you would like.

iTunes predates the iPod by more than 9 months. Then came iPod sync. Then came the iTunes store.

OR.....
1.Palm Muzic Store
2.PreTunes
3.PalmJams
4.PreBeats

I find it particularly disturbing that an operating system upgrade can be delayed by a competitors application upgrade.

Interesting thought

PreCentral we need another VOTE thing to see who even wants Itunes anymore then the headlines should read PRE USERS DONT GIVE A F#$#

I LOVE MY PRE AND I DNT USE I TUNES that Amazon in 1.2 thing sounds great tho

I'm sorry, but I'm having a bad day.

WHO CARES ABOUT ITUNES!!!! Enough already, man. Come on Palm.

It's not like there's anything all that revolutionary with iTunes 9, nothing I absolutely need anyway. I've learned simply not to upgrade with Apple. When I used an iPhone, I stopped bothering with incremental updates unless they fixed something major. iTunes is the same way. Screw it. I'll stick with the current version of iTunes until I hear that the sync is fixed.

There is a program called "Double Twist" that will sync almost any device with iTunes. Check it out:

http://www.doubletwist.com/dt/Home/Index.dt

Why does it seem like 90% of all Apple updates are about disabling features users want, rather than actually improving their experience? iPhone 3.1 disables the tether hack. iTunes 9 disables Pre syncing. What a load of crap.

What is a load of crap is the percentage you quote .. Please enlighten us with a list of the 90% of updates you are referencing. True. 3.1 does disable the tethering *hack* that should not be installed on US iPhones in the first place.

So you feel that you have to hate on everything people are saying? Go back to your forums and gripe to your other fanboys about how you can't multitask. Our phone is BRAND NEW. The iphone has been out three years. Yeah, very cool phone. Apple comes out with a new phone to add anything besides a small tweak to it. Sounds like they are ripping you off... When they could have just updated your phone, much like palm updates ours.

How long did it take for your phone to get to the stage it is today? I'm pretty sure it won't take palm half as long to get the pre past that level. AND WE WON'T HAVE TO BUY A NEW PHONE. Just updates.

You seem to forget that the iPhone OS is mobile Mac OS 10.5 (Leapard) and it's a fully multitasking OS on the scale Web OS can't compete with when Apple decides it's time to turn on the function. And they will once they can balance battery life with multitasking. The iPhone is really a powerful hand held computer. It's like a sleeping tiger or leopard. The power and functionality are all there, it's just dormant for the moment. So tone down your loud chatter. Web OS is crap compared to the share power of mobile Mac OS X.

Don't take this the wrong way, but how long are you welling to wait? And I'm being serious. Two years for any implementation of cut and paste seems excessive. Although they did a much better job then Palm, it seems like something that could've been implemented much sooner, which leads people to question Apple's motives. I agree OS X is powerful, but I'm uncomfortable with how a large company like apple takes its time in delivering standard capabilities to its customers and doesn't allow them the freedom to develop those capabilities themselves.

gst4 wrote: Two years for any implementation of cut and paste seems excessive.

Many of the most common scenarios where you would want to cut and paste text were anticipated by Apple and provided as action menu options or turned into links.

Want to email a URL? It's an option in Safari. Want to email a map location? it's an option in Maps. Want to dial a number from an email? Phone numbers are turned into links via data detectors.

Yes, you couldn't copy wholesale blocks of text until 3.0, but how often do you actually do this? How well would something "less" be integrated into the UI?

... but I'm uncomfortable with how a large company like apple takes its time in delivering standard capabilities to its customers and doesn't allow them the freedom to develop those capabilities themselves.

Then I guess Apple isn't your kind of company.

Good question, but what's the rush? Where's the harm in waiting? I personally think it's an engineering challenge. Big company or not, it still takes time to execute some features correctly. I'm sure they could have thrown together a quick implementation, but what would the user experience have been like? I like Apple's products because they pay attention to the smallest detail and more so than other companies. And when they deliver, they really deliver! Like them or not, you can't honestly deny their quality and attention to detail. Cut and paste, when finally delivered, was implemented masterfully.

I like the App store approach, because the approval process protects me from malware. .

A sleeping tiger or leopard? Are you serious? You purchased a 'sleepy' device. Let us know when it decides to 'wake up' and play with the rest of us.

On a broader note, I've been using Apple hardware for over 20 years. They used to be the pride of innovation and to some degree still are. But they are becoming snobbish techno bullies on virtually every level and I agree Palm should continue to play the role of David and use a sling to hurl stones in their direction for all to see.

As for the Pre, Palm has taken a bold step forward with WebOS. Any Apple fanboys who mock it should recall the early versions of OS X . . . print drivers anyone? Palm reminds my of where Apple was 10 years ago when everyone thought they were dead too. I applaud Palm's efforts and will support them when I purchase 2 new Pres in October (when my contract rolls over).

The potential of the WebOS is quite promising. Current adopters need to be patient. At least the Pre is wide awake.

Dude, even asleep it slaps down the Pre and Web OS. I mean, beat them down, son! And exactly who is," The rest of us?" Maybe all ten Pre owners, hmm? Are you comparing numbers here? Cause the iPhone has got some numbers. So don't even go there.

If you consider the iPhone a sleepy device, then you need to wake up to the thrashing it's giving the Pre in sales, customer satisfaction, OS, Apps, design and quality, music store, interface, ease of use, etc. On the other hand, not only is the Pre failing, but it's failing terribly and synergy and multitasking are not enough. I don't wish Palm any ill will, but they've been in the mobile market far longer than Apple and the junk they've produced is why they're failing today. Apple, the newcomer in the mobile phone industry, redefined it.

There is nothing innovative about the Web OS. It's a knee jerk response that borrows heavily from the iPhone. If you consider it wide awake (meaning reaching its full potential) then it doesn't offer much. It only takes looking at what Mac OS 10.5 can do to see the iPhone OS's potential, but Apple is a smart company and won't rush to release products or features before they know it'll deliver a great customer experience. Competition is great, but if they want to return to greatness, come up with something better. The Pre ain't it! Innovate Palm and stop leeching off Apple's iTunes. Just think what you'll do with your Pre if Palm goes under?

Again, I have to correct you, Apple is more innovative today than at any other time. Only difference, now the tight integration of software and hardware is paying off. It's the way they've always done business. Nothing new. Others, like Palm, sees this and want to muscle in. Think Psystar.

Nothing innovative about webOS? Can your phone multitask? That's what I thought. +1

The iPhone is just that, a phone. You are comparing apples and oranges.

Apple is smart with not releasing products because they want to get you for your money, even more then they already have. They want you to keep buying new phones instead of updating the one you already have.

I'm running it by you again, dawg, "There is nothing innovative about Web OS, because it copies Mobile Mac OS X!" Where's the innovation in copying?"

Yes, the iPhone certainly can multitask and it does! Apple limits it to certain of it's own applications for the moment, but it shows that the capability is there and will be fully implemented in the future. So what else has your phone got? Multitasking alone doesn't sell phones or provide a well rounded customer experience. Where's the Palm music store? Where's the Pre sync software? Why doesn't the Pixi have WiFi? Even with former Apple talent, they can't get it right.

You name a company, besides Palm, that doesn't want to get your money...hmmm? I'm waiting ! That's what I thought! I still have the original iPhone that I waited in line to purchase in 2007. Just updated it to firmware 3.1. What else you got? I'm out!

Then you started talking about macs OS, not just the mobile OS. DAWG.

The iPhone certainly can't multitask like the Pre. I can talk to someone on the phone, text, browse the web, watch a youtube video, run a few apps, etc. Can you? Didn't think so. I don't own a Pixi and no one knows if the Pixi will not have wifi for sure. It's still months away from being released. I don't need sync software.. I know how to drop files into a folder on my phone. Pretty simple.

Plam wants my money also. Apple wants all of your money and they don't care if they screw you in the process. That old iphone doesn't do many of the things the new iphones do. Which they could have just updated the phone. Palm isn't going to make me buy a new phone to get new features. Apple has and will continue to do so.

What else you got? You are out.

or don't use craptunes at all.

Palm will have the last laugh in this fight. That's the reason why they delayed the update of WebOs 1.2 Hmmm..... maybe they have time to add extra things like video, forward texting, adding more launcher pages, and etc.

LOL .. keep dreaming on video for the time being (where are you going to store all that video?) .. and if they delayed an OS update due to a move by Apple, you (and every other Pre owner) should be pissed.

By the way I love my Palm Pre!!!

I use my pre for music playing when I ride on the weekends.. 6-8 hrs at a ride, and rarely do I get under 40%. Of course, I start with a fully charged phone (may not be the case when you fly) and without turning on airplane mode, etc. Most of where I ride, the service dips in and out of roaming, and then I lose signal altogether (not good for battery, obviously). In addition, when I get where Im headed, I typically use my phone for planning my next (work) day and even reading through PDFs, powerpoints, or word docs.

Perhaps I have the one pre that doesnt suffer horrible battery life.. It would still be nice to have some additional capacity, or perhaps a belt holster with an integral touchstone? Of course, this would mean charging two devices rather than one..

As far as settings, I keep my screen fairly dim (havent found the need to keep it on high), my ringer mute switch on 'mute' most of the day, and have email set to 'as items arrive', and keep BT and wifi off, except as needed.

or maybe Palm just likes to tweak Apple? Maybe it's personal and important to them. It's fun to watch.

For all of you who put your music on the Pre, do you walk around with a 12 volt battery on your back?

Seriously, how do you get battery life to play music in addition to the other phone functions? If I played music on a plane with my Pre, I'd walk off the plane with no phone. I need the phone more than music.

Palm has had a ton of catching up to do for years. And they aren't making many more gains. Apple set the bar with the original iJunk, you would've thought Palm would have at least tried to hit that with the Pre - um nope. Then they raised the bar with iJunk 3GS. And here Palm can't even figure out how to forward a text message 9 months after they announced the Pre. Come on Palm, don't let me down. You need to brag about something besides Synergy and Multi-tasking.

You call it iJunk but then say it set the bar. Which is it? Great enough to set a bar? Or junk. You are contradicting yourself.

Songbird can sync to itunes...
Songbird in turn still recognizes the pre as an ipod and can sync it to playlists.
It just struggles with album art sometimes.

Does Mr. J really think Mr. R is stupid? Mr R will just re-enable the Pre to mimic an iPod...again...

Think, Steve, think....

Believe me .. Steve did more thinking this morning than you have your entire life.

Sorry that i can't join in the poo flinging here, but isnt the real answer, knowing that this updated version of iTunes breaks the sync to JUST NOT UPDATE YOUR VERSION OF ITUNES? I mean really, why would you ever bother to update iTunes?

They prompt you before the update, so just turn updates off? I have skipped the last 4 iTunes updates...its a hog anyway.

Now, syncing to WMedia Player...

Or am I missing something?

My wife has an iPhone because work requires (yuck) AT&T. I'm not a huge iTunes user, but do like playlists for her and the kid with it. So I actually like the ability to use iTunes on the Pre.

So, should I NOT UPDATE and make her forgoe iTunes app management?

umm, yes?

Do you guys not understand the amount of people who own a apple ipod and have been using itunes for the longest with all there settings setup and playlist created? Do you know how much time will go into a person doing those same changes into another application? YOu people can keep saying who needs itunes but there are tone of people out there that own ipods or even users that dont that put alot of time into the software to setup their music to their liking. To go back now and do it all over is pointless and a waste of time.

For whoever does not need the sync, than move on, and for people who can benefit from it, just cross your fingers that palm will fix it. No need to have these dumb comments about itunes/apple sucks and we don't need them for nothing. If it's possible, let's do it! If not, no big deal as there are alternatives we have...

i don't think the issue for most is that palm is making syncing with itunes work, but eather the appearance that pre users are waiting on a system update to the operating system because of itunes.

i personally think its great that palm is tackling the itunes issue, although don't use itunes. but when it appears to be at the expense of all users in holding off the release of a system update... that's just weak.

Amen

I agree. Release the update, unless its being held up for non iTunes issues.

Oh I understand that.

It was actually the forced sync to iTunes that kept me from buying the original iPod. I hated the closed nature of the ecosystem then and I still do. I stay away from Sony products for the same reason.

I realize and understand that there are some people who use iTunes because they painted themselves in an iCorner. Just as there are plenty of people who just won't think that there is any other (better) product. And I still think that this cat and mouse game is ridiculous.

nb

Don't you think youve gone a little overboard on this stuff? The world will not cease to rotate on it's axis if you loose your PLAYLISTS. Playlists are not the cure for cancer buddy, lighten up.

Again, if you are that married to them (and really, how hard are they to duplicate) simply dont update iTunes...how hard is that to understand?

It's lose, not loose. I see this same mistake in hundreds of posts -- it drives me nuts.

You 'lose' something when it is lost (just remember both lose and lost have 4 letters).

The other one is the opposite of tight, as in loose change, loose shoelaces, etc.

How hard is *that* to understand? LMAO

I get my music from a lot of different sources, and was not retarded enough to use only one very selfish program to handle it. I have my individual files tagged and labeled uniformly, then sorted into these things called folders that are labeled and organized in larger folders. And, while my collection is quite large and varied, I know things like artists and song names and what I want to listen to without having to consult Steve Jobs' stupid shiny plastic robots.

I sound like I hate Apple, don't I. Not true, I own and frequently use 2 iPods and I use iTunes to sync them... They were made to work together. iTunes worked well to sync music to my Pre too, but I can save the step because the Pre itself does a pretty good job of managing music that I just copy straight to the Music folder on the device.

I DO hate the iReligion and Apples recent Stalinist approach to the Technological Community. I don't give a S#%* if iTunes works with the Pre, but good for Palm for keeping them on toes while so many others would've just rolled over.

if I tunes was so important to you u should have got an IPhone Duhhhhh

are you retarded? Just cause i am a itunes user does not mean i need there phone, or depend on a phone to work with itunes. i'm saying its a "+" all you people just hate apple so much (fan boys) that you drag on a stupid issue like this. Get over it, itunes is a app which some people choose to use and have all there music setup with. Sorry everyone doesn't think like you...

But i will say this Its not palm thats breaking it its apple so if your a custumer of apple and just using the Itunes should'nt that make you a bit mad????

Mad, not really...upset maybe. I mean the phone already has limited space for files/music, so i don't have much on there (i prefer streaming if anything, but like everyone says, if it's apples product, they can do what they please. It's like you writing an app for our phone, if another phone uses it (one that you don't want them too) you probably would be doing the samething if you wanted to that bad, its the one advantage you have you know?

Got cha

no im not a retard.....and i see your point

meant that in a ......not exactly sure but hope you did not take that personally...was just written in the heat of the moment.

when this phone first started making the headlines there was no big thing about itunes until that D whatever thing and even then it was just somin extra if apple wants to to keep it for them let them have it

Palm please partner with an existing application/vendor like ones already stated on Precentral or Magix MP3 maker, WMP, Zune HD, or better yet create your own software thats free to anyone to download. I don't have Itunes or any apple products on any of my PC's anyways. iTunes just hijacks your music and hinders your getting it back.

+1

Palm knows what it's doing. iTunes is the Elephant and syncing to it serves to align the Pre with the number one music retailer on earth (now with drm free content), and as a basic and seamless media center that costs nothing. You can't buy a thing with Missing Sync and any of the others.

GOOD NOW CAN WE GET ARE 1.2 UDATE PALM PLEASE I NEED TO GET THAT JAZ Z BLUE PRINT 3 CD FROM ITUNES............SIKE I BUY THE REAL THING LMAO

ITunes download service and others only help rip-off musicians ...

I don't understand why its such a big deal, both on iTunes side & Palm side. Its whatever.

You can put music on your Pre without using iTunes. Here are step by step instructions:

1. Connect your Pre to your computer.
2. Tap "USB Drive" for the connect.
3. Open up the storage device (Computer

Palm should make buy songbird or an app and get Amazon on board and destroy itunes. They can take it a step further and include merchandise from Amazon. Can you imagine students buying books for class and buying music at the same time. They should call it something like Amazon eMall powered by Palm.

That is such a good idea. I use my phone for everything. So imagine. The Pre Mall. Haha. That would be awesome!!!

And Palm could ask Apple to develop the eMall app for them ... pretty please, Apple?

i want itunes sync. without it, im going back to my iphone.

Please do and take Giga with you...

Your funny dude, I never said I depended on itunes, so get your story straight and stop BSing. It's people like you that make Palm fans look like A-Holes and pathetic...

then don't update.

Personally, I wish they would stop wasting time and resources trying to operate with iTunes. I am guessing that *most* Pre users don't care about iTunes anyway. I know that I couldn't give a flying freak, myself. I rip and encode and transfer all my music myself and it works just fine.

There are plenty of other higher priority things to work on, anyway.

PALM! leave it alone. IT makes you look pathetic. Who in theirght mind wants to deal with hacks?

US GEEKS SURE. WE WILL HACK OUR LIFE AWAY. BUT THE GRANDMAS, SOCCER MOMS ETC DONT.

Why dont you just bundle one of the many 3rd party apps out there?

I understand your trying to tap into apples share. But why not do it with more dignity.

Bundle mark/twist or doubletwist. Expand their minds just like how you expanded versatility on mobile phones with your webos masterpiece.

This going back and forth is just desperate and degrades your overall image.

Create your own solutions already. And leave itunes behind it does not want to get close to you accept it.

INNOVATE GOT DAMMIT. BE LIKE APPLE AND LOOK AT YOUR PAST AND RECYCLE YOUR PAST WITH TODCAYS IMPROVEMENTS.

I still don't get how wanting to support whatever software the user has is considered pathetic.

They're being pro-consumer in this case. As for the average user not dealing with hacks, that's why these are in webOS updates, and not something on the webOS internals blog. It's part of the operating system because people don't want to install other programs on their PC or any of the current other options to get their music from a program they're already using to their new phone.

Apple is doing its best to lose any customer support they have left. I was planning on buying a new iPod Touch and waiting with the hope that Apple would get rid of that stupid shiny back, add a camera and/or a GPS to their Touch line. Instead idiots added a camera to Nano that don't even have any apps or internet connection to make use of that camera. Now they also broke the Pre sync with new iTunes. If this is their way of forcing people to buy a friggin iPhone and signup to AT&T's stinkin service, they will soon realize that it will backfire BIG time.

I know how to get rid of the shiny back... it's called a Dremel (also takes care of those pesky engravings on that one you "bought from a friend"). And as far as the camera on the nano, it's spy movie micro-film chic, no? Bet it even works underwater.

What's really pissing me off is the fact that I purchases songs off of ITunes but they simply don't want me to have control over it. I payed for it but they are trying to tell me I can't put it on different devices. This is F'd up and I hope Palm just keep annoying them.

Also to people saying this isn't a big deal and they need to focus on other stuff. This is a big deal because people bought music and want to be able to listen to it on other devices. Also Palm already knows what to do so i'm sure this won't keep them from dealing with their other issues.

I'm with you MOE-GUNZ. I paid 45 dollars to redownload DRM-free versions of music I purchased from iTunes store so that I could sync them to my Palm Pre... That is on top of a lot more money I spent on other music that came DRM-free to begin with. So Palm Pre - iTunes sync is CRUCIAL. Hope Palm fixes this soon and gives a big slap to Apple in the face. They earned it!

Uh, just drag the DRM-free music files from your computer to the Pre. Done. It doesn't require iTunes.

Of course I know how to do that but I also own an iPod Touch and like to figure out what to put on my Palm Pre playlist easier through iTunes instead of juggling files in Explorer. Besides that's not the point. This is just one of many of Apple's anti-competitive practices and they need to drop it now! I'm never going to buy an iPhone, even if that's the only phone left in the world!

I see this the other way. Apple has no business charging me twice for music. And my fee to change my files to DRM free was $800. Apple can rot in hell! I've completely stopped using itunes.

Just add that $800 to your two-year cost of using a Pre .. Let Sprint know the results

So you are saying I should just accept it and keep paying them. Its people like you who probably looked the other way during Jim Crow in America and the Holocaust in Germany. To weak and docile to make a change.

Why were you willing to purchase $2500 of DRM-restricted music to begin with? I deliberately avoided purchasing any music on iTunes until they removed the DRM. Instead, I bought all my music on CD and then ripped it to my computer.

I understand your frustration, but by giving so much money to Apple for DRM-encumbered music, you just enabled them to keep doing so for longer. You implicitly said that it was OK for them to restrict usage of music that you paid for.

And, especially, why didn't you purchase your music from Amazon instead of iTunes? I find this very puzzling.

Is their a ton of people syncing their Pre to itunes? I find it easier to just copy album folders out of my "My Music" folder on my computer, just because there is only 8GB of memory.

Exactly. Geeze, how hard it is to copy some MP3 files from point A to point B. I am amazed...

Shit, forgot people still pay for music.

Um, yes... if they don't want to break the law or listen to cruddy creative commons stuff they do.

Just because you can do something doesn't make it right.

"Just because you can do something doesn't make it right"

THANK YOU! Now, just apply this concept to Palm trying to force Pre into iTunes.