iTunes 9 Breaks iTunes Sync. Again. Get Going, Palm 190
Sister Site The iPhone Blog has everything you need to know about today's Apple Announcements - from the disappointing non-camera update to the iPod Touch to iPhone OS 3.1 getting released (Palm has some more catching up to do). Also new today: iTunes 9.
The big question on everybody's mind: does it break Palm Pre Sync? Pre users in this thread are downloading now and the verdict is yes, Palm Pre Sync appears to be busted.
We fully explained how Palm re-enabled iTunes sync the last time:
So while previously the Pre identified itself as a "mass storage device" called an iPod, now it's identifying itself as a "mass storage device manufactured by Apple" called an iPod.
It's an open question whether or not Palm will be able to re-enable sync, but that webOS 1.2 "Delay" won't seem like a bad thing if it means Palm will be able to slip a fix in.
Meanwhile, you can choose to not upgrade iTunes or, like most of us here at PreCentral, switch to DoubleTwist, Salling Media Sync, or the Missing Sync.
190 Comments
yep, pretty much lol.
Wonder how long this could take to fix...
They already know the change they have to make, and the code is probably already done. There was only one piece left in the USB exchange that Apple could check for before having to implement some type of encryption or authentication and release firmware for all old iPods and lock those out with the Pre.
Has anyone figured out the specifics of how Apple disabled the syncing of the Pre? How can Palm get it to work again? Get to work coders! We rely on you (and love you at the same time :) for the most up-to-date info on the Palm/Mapple shenanigans!
This is dumb. I could write up a simple application that interfaced with Apple's iTunes API, grabbed the songs / playlists and sync to the device.
Seriously, it's not that difficult.
Why are Palm and Apply playing these games?
Three reasons.
1 - Users sync with iTunes without installing anything.
2 - Shows the world how tyrannical and controlling Apple really is, while also pissing them off.
3 - Gets publicity for the Pre and WebOS that you can't buy.
fine but it's not good publicity. Have you noticed the Palm stock drops 5 or 6% on news that sync has been broken. Also it makes Palm look inept at making it's own product rather then a capable developer.
now i don't care cause i don't update itunes anyways but
Sorry, but Correlation does not imply causation: http://en.wikipedia.org/wiki/Correlation_does_not_imply_causation
Haven't you heard? Any publicity is good publicity. Or so they say.
The person saying that is an idiot. For example, If your selling a product. Publicity that your product sucks would not qualify as good publicity.
Chris Brown has gotten a lot of publicity. He hasn't had the best year either.
Bad publicity is fine if attention is the only end goal. Butif the end goal is to turn publicity in to sales, then publicity is in the form of ridicule of that very product you are trying to sell hurts you end goal of sales.
New Coke got lots of publicity.
Yea but didn't Coca Cola make much more money when they introduced Coke classic back to their product lineup. Which in the end caused the sales to surpass what they were before New coke. So you could say that without New coke and all the bad publicity it got their totals sales wouldn't have increased and growth would have been stagnant.
I absolutely agree w/ this point... I say... Keep up the good fight Palm... I bought the music it should be my music to do what ever the hell i want to do w/ it and put it on what ever device I wish! So... Keep it up Palm! David has got to win "This" battle agains Goliath! (although this time he should aim the stone at his Balls)
buy it from amazon or steal it.
I totally agree!
Ha Ha Ha Ha... had to see that coming I guess... That's Okay... My fave Super Hero... PALM is up to saving the day once more i'm sure. LOL... Thank you palm! Love ya! ????
I too had the feeling about this so over the Labor Day weekend I cleared my PC and getting it ready for the zune hd. No Crapple on my pc any longer. as for the syncing my mp3s I will gladly be giving markspace my funds. F iTunes. Mark/Space FTW.
This is exactly why using iTunes as a media sync system is such a bad idea in the first place. It's completely possible that apple could implement a stronger device verification system that couldn't be spoofed so easily. Palm should totally abandon iTunes since the average user won't be very impressed with the working/not working with iTunes issue.
Holy crap! The number of things that I care about more than iTunes sync is ... well everything. Palm please stop worrying about this. There are plenty of alternative media sync solutions - ones that IMHO work *better* than iTunes. Focus on the following, please:
1) performance - I'd like to be able to actually have WebOS be snappy enough so that I can answer the phone before Sprint sends it to voicemail
2) battery - I'd like to have CPU scaling working so that I can have a battery that lasts 1 day!
3) signal - I'd like to have the signal strength stop bouncing around from 0 to 100 while I'm sitting still.
These are *real* issues with no work arounds that I'm aware of. Focus... please! Make the Pre experience unbeatable and you won't need albino women advertising your phones. We'll do it for you!
Agree ... Real issues that Palm isn't even touching.
There is so little effort for such high gains from the iTunes fight, it is just a win-win for Palm.
I agree, I hate itunes. I use double twist it syncs your pictures, music and converts video. Who needs itunes.. www.doubletwist.com
Palm needs to just leave this alone, iTunes is crap. There are much better alternatives out there, Palm should either come up with their own program or get into a partnership with another company that already has this type of software. I just Media Monkey and it works great.
I agree.This must stop.If only palm can come up with there own syncing sofware and reset the trend. i'm quite sure it's not hard. so what's the hold up.
Obviously Apple doesn't want to share itunes. How about fixing the other media software to utilize the full capabilities of the music app. Allowing WMP to sync playlists would be a start. Screw Apple, fix the app so it works with a program that isn't fighting you. I really hope Palm isn't wasting a lot of resources and man hours just to make iTunes users happy. Afterall, WMP is on every PC.
Yeah, except those computers running OS/X or Ubuntu or anything non-windows.
The comment did say PC which is about 93% of the market.
I for one can't stand iTunes, and think that this cat and mouse makes both Palm look like a follower and Apple look like a stingy shortsighted kid.
I'll stick to USB sync.
Wait a second, how does one drag and drop? I dragged (drug?) several mp3 files onto the handset and the player did not recognize them?
I believe the correct form is "I have druggen."
make sure that they are mp3's and drag them into the music folder everything will transfer over including album art
I don't get why people need media sync software. Whenever I want to get music, pics, or movies on my Pre, all I have to do is:
- plug Pre into the computer,
- tap on either Media Sync or USB options on phone,
- then just copy/paste from PC to Pre.
Am I missing out on something that these software programs offer that's worth using up more memory on my PC?
I've been wondering the samething
Big-time ditto. I don't understand at all why people bother with this iTunes crap in the first place. Even if it wasn't Apple, who admittedly I pretty much loathe at this point, I still wouldn't bother. Amazon, from what I've read, offers a much better store and doesn't bother you with all the DRM/software garbage that Apple does. I'm sorry for the people that have already bought their entire audio collection from iTunes, but I'd sincerely hope that in the future people don't go that route and save themselves the headaches.
I use it because I don't have room on my Pre for my entire music collection, but I can create smart playlists in iTunes (like 90's MP3s, or a specific genre) and have all those songs sync to my Pre without having to search through the files of my music library, manually copying over each song/album that meets those criteria.
Sure, iTunes probably isn't the only software that could do this, but millions of people do use it.
Once again this proves how Apple Sucks!!
I disagree with statements saying Palm should stop this. I think the reason Palm is doing this may perhaps be to buy time til they have a solid Desktop Manager that is fully functional with the Pre. Perhaps fixing the sync with iTunes is fairly easy for them and they are willing to do it until they get their software out. At least that is what I believe and also what I am hoping is the case.
iTunes predates the iPod by more than 9 months. Then came iPod sync. Then came the iTunes store.
I find it particularly disturbing that an operating system upgrade can be delayed by a competitors application upgrade.
Interesting thought
I'm sorry, but I'm having a bad day.
WHO CARES ABOUT ITUNES!!!! Enough already, man. Come on Palm.
So you feel that you have to hate on everything people are saying? Go back to your forums and gripe to your other fanboys about how you can't multitask. Our phone is BRAND NEW. The iphone has been out three years. Yeah, very cool phone. Apple comes out with a new phone to add anything besides a small tweak to it. Sounds like they are ripping you off... When they could have just updated your phone, much like palm updates ours.
How long did it take for your phone to get to the stage it is today? I'm pretty sure it won't take palm half as long to get the pre past that level. AND WE WON'T HAVE TO BUY A NEW PHONE. Just updates.
Don't take this the wrong way, but how long are you welling to wait? And I'm being serious. Two years for any implementation of cut and paste seems excessive. Although they did a much better job then Palm, it seems like something that could've been implemented much sooner, which leads people to question Apple's motives. I agree OS X is powerful, but I'm uncomfortable with how a large company like apple takes its time in delivering standard capabilities to its customers and doesn't allow them the freedom to develop those capabilities themselves.
Nothing innovative about webOS? Can your phone multitask? That's what I thought. +1
The iPhone is just that, a phone. You are comparing apples and oranges.
Apple is smart with not releasing products because they want to get you for your money, even more then they already have. They want you to keep buying new phones instead of updating the one you already have.
Then you started talking about macs OS, not just the mobile OS. DAWG.
The iPhone certainly can't multitask like the Pre. I can talk to someone on the phone, text, browse the web, watch a youtube video, run a few apps, etc. Can you? Didn't think so. I don't own a Pixi and no one knows if the Pixi will not have wifi for sure. It's still months away from being released. I don't need sync software.. I know how to drop files into a folder on my phone. Pretty simple.
Plam wants my money also. Apple wants all of your money and they don't care if they screw you in the process. That old iphone doesn't do many of the things the new iphones do. Which they could have just updated the phone. Palm isn't going to make me buy a new phone to get new features. Apple has and will continue to do so.
What else you got? You are out.
or don't use craptunes at all.
Palm will have the last laugh in this fight. That's the reason why they delayed the update of WebOs 1.2 Hmmm..... maybe they have time to add extra things like video, forward texting, adding more launcher pages, and etc.
By the way I love my Palm Pre!!!
or maybe Palm just likes to tweak Apple? Maybe it's personal and important to them. It's fun to watch.
For all of you who put your music on the Pre, do you walk around with a 12 volt battery on your back?
Seriously, how do you get battery life to play music in addition to the other phone functions? If I played music on a plane with my Pre, I'd walk off the plane with no phone. I need the phone more than music.
Palm has had a ton of catching up to do for years. And they aren't making many more gains. Apple set the bar with the original iJunk, you would've thought Palm would have at least tried to hit that with the Pre - um nope. Then they raised the bar with iJunk 3GS. And here Palm can't even figure out how to forward a text message 9 months after they announced the Pre. Come on Palm, don't let me down. You need to brag about something besides Synergy and Multi-tasking.
Sorry that i can't join in the poo flinging here, but isnt the real answer, knowing that this updated version of iTunes breaks the sync to JUST NOT UPDATE YOUR VERSION OF ITUNES? I mean really, why would you ever bother to update iTunes?
They prompt you before the update, so just turn updates off? I have skipped the last 4 iTunes updates...its a hog anyway.
Now, syncing to WMedia Player...
Or am I missing something?
umm, yes?
Do you guys not understand the amount of people who own a apple ipod and have been using itunes for the longest with all there settings setup and playlist created? Do you know how much time will go into a person doing those same changes into another application? YOu people can keep saying who needs itunes but there are tone of people out there that own ipods or even users that dont that put alot of time into the software to setup their music to their liking. To go back now and do it all over is pointless and a waste of time.
For whoever does not need the sync, than move on, and for people who can benefit from it, just cross your fingers that palm will fix it. No need to have these dumb comments about itunes/apple sucks and we don't need them for nothing. If it's possible, let's do it! If not, no big deal as there are alternatives we have...
Amen
I agree. Release the update, unless its being held up for non iTunes issues.
Oh I understand that.
It was actually the forced sync to iTunes that kept me from buying the original iPod. I hated the closed nature of the ecosystem then and I still do. I stay away from Sony products for the same reason.
I realize and understand that there are some people who use iTunes because they painted themselves in an iCorner. Just as there are plenty of people who just won't think that there is any other (better) product. And I still think that this cat and mouse game is ridiculous.
nb
Don't you think youve gone a little overboard on this stuff? The world will not cease to rotate on it's axis if you loose your PLAYLISTS. Playlists are not the cure for cancer buddy, lighten up.
Again, if you are that married to them (and really, how hard are they to duplicate) simply dont update iTunes...how hard is that to understand?
are you retarded? Just cause i am a itunes user does not mean i need there phone, or depend on a phone to work with itunes. i'm saying its a "+" all you people just hate apple so much (fan boys) that you drag on a stupid issue like this. Get over it, itunes is a app which some people choose to use and have all there music setup with. Sorry everyone doesn't think like you...
Mad, not really...upset maybe. I mean the phone already has limited space for files/music, so i don't have much on there (i prefer streaming if anything, but like everyone says, if it's apples product, they can do what they please. It's like you writing an app for our phone, if another phone uses it (one that you don't want them too) you probably would be doing the samething if you wanted to that bad, its the one advantage you have you know?
meant that in a ......not exactly sure but hope you did not take that personally...was just written in the heat of the moment.
Palm please partner with an existing application/vendor like ones already stated on Precentral or Magix MP3 maker, WMP, Zune HD, or better yet create your own software thats free to anyone to download. I don't have Itunes or any apple products on any of my PC's anyways. iTunes just hijacks your music and hinders your getting it back.
Palm should make buy songbird or an app and get Amazon on board and destroy itunes. They can take it a step further and include merchandise from Amazon. Can you imagine students buying books for class and buying music at the same time. They should call it something like Amazon eMall powered by Palm.
i want itunes sync. without it, im going back to my iphone.
Please do and take Giga with you...
Your funny dude, I never said I depended on itunes, so get your story straight and stop BSing. It's people like you that make Palm fans look like A-Holes and pathetic...
then don't update.
Personally, I wish they would stop wasting time and resources trying to operate with iTunes. I am guessing that *most* Pre users don't care about iTunes anyway. I know that I couldn't give a flying freak, myself. I rip and encode and transfer all my music myself and it works just fine.
There are plenty of other higher priority things to work on, anyway.
PALM! leave it alone. IT makes you look pathetic. Who in theirght mind wants to deal with hacks?
US GEEKS SURE. WE WILL HACK OUR LIFE AWAY. BUT THE GRANDMAS, SOCCER MOMS ETC DONT.
Why dont you just bundle one of the many 3rd party apps out there?
I understand your trying to tap into apples share. But why not do it with more dignity.
Bundle mark/twist or doubletwist. Expand their minds just like how you expanded versatility on mobile phones with your webos masterpiece.
This going back and forth is just desperate and degrades your overall image.
Create your own solutions already. And leave itunes behind it does not want to get close to you accept it.
INNOVATE GOT DAMMIT. BE LIKE APPLE AND LOOK AT YOUR PAST AND RECYCLE YOUR PAST WITH TODCAYS IMPROVEMENTS.
I still don't get how wanting to support whatever software the user has is considered pathetic.
They're being pro-consumer in this case. As for the average user not dealing with hacks, that's why these are in webOS updates, and not something on the webOS internals blog. It's part of the operating system because people don't want to install other programs on their PC or any of the current other options to get their music from a program they're already using to their new phone.
What's really pissing me off is the fact that I purchases songs off of ITunes but they simply don't want me to have control over it. I payed for it but they are trying to tell me I can't put it on different devices. This is F'd up and I hope Palm just keep annoying them.
Also to people saying this isn't a big deal and they need to focus on other stuff. This is a big deal because people bought music and want to be able to listen to it on other devices. Also Palm already knows what to do so i'm sure this won't keep them from dealing with their other issues.
Uh, just drag the DRM-free music files from your computer to the Pre. Done. It doesn't require iTunes.
I see this the other way. Apple has no business charging me twice for music. And my fee to change my files to DRM free was $800. Apple can rot in hell! I've completely stopped using itunes.
So you are saying I should just accept it and keep paying them. Its people like you who probably looked the other way during Jim Crow in America and the Holocaust in Germany. To weak and docile to make a change.
Why were you willing to purchase $2500 of DRM-restricted music to begin with? I deliberately avoided purchasing any music on iTunes until they removed the DRM. Instead, I bought all my music on CD and then ripped it to my computer.
I understand your frustration, but by giving so much money to Apple for DRM-encumbered music, you just enabled them to keep doing so for longer. You implicitly said that it was OK for them to restrict usage of music that you paid for.
And, especially, why didn't you purchase your music from Amazon instead of iTunes? I find this very puzzling.
Is their a ton of people syncing their Pre to itunes? I find it easier to just copy album folders out of my "My Music" folder on my computer, just because there is only 8GB of memory.
Exactly. Geeze, how hard it is to copy some MP3 files from point A to point B. I am amazed...
Shit, forgot people still pay for music.
Um, yes... if they don't want to break the law or listen to cruddy creative commons stuff they do.
Just because you can do something doesn't make it right.
I grew tired of the enabling and breaking of iTunes syncing the first time it broke, so I've been using USB Mode for everything since. Definitely not worth my time watching Palm and Apple dink around.
nope. i want to hear my music not pandora's. and they don't have a library like mine. with remixes, unreleased stuff, freestyles, classics, mixtapes, live bootlegs and i don't get to hear them exactly when i want them. plus they don't have my playists.
What good reason do Palm users have to update itunes. There's no good new features.
Palm has every right to try to make their device work with iTunes, the #1 digital music software and store in the USA. Especially since the iPhone concept was a direct rip off of Palm's devices and OS interface.
You obviously don't know much about the history of touch screen phones. A lot of basic functions of the iphone are patented by palm. They came up with those functions long before the iphone came out. Get over yourself fanboy.
? 1 apple fanboy pwn3d
+1
That's like saying because I wrote a book in a different font that I wouldn't violate the copyright.
It's simple.
If an itunes/Pre sync is important to you, no worries...JUST DON"T UPDATE ITUNES.
PAAAAAAAAAAAAAAAAAAAAAAALM!!!
Stop delaying very real bug and missing feature fixes (like webOS 1.2) for this petty feud with Apple! I'm already peeved that I paid an extra $50 to help you stay in business long enough to make good on the promised features.
Early adopters *always* pay a price premium. Did you forget the original price of the iPhone? Amazingly, they (Apple + AT&T) had the gall to require a 2 year contract without any price subsidy on the phone. And even more amazingly, people were willing to do it. A lot of people complained, but they still ponied up the money.
I think you're casting too broad a net. I would agree with you if you said:
SOME pre users are those who are not happy with Apple
for whatever reason and ....
Many of us Pre users agree with you that Palm should use the public and documented APIs to create their own sync program. Or for that matter, even license or recommend someone else's program that will already work for them.
To me, this appears to be a battle of egos between Palm and Apple. While Palm shouldn't be spoofing a USB ID, it's silly for Apple to keep going out of their way to break it. I think both companies are wasting their developers' time that would be better spent making their customers happy.
But don't get the impression that all or most Palm Pre users think Apple is the bad guy here, just because some are complaining.
The simple solution is just don't upgrade your iTunes. Because Apple makes you download the full install application everytime an upgrade comes out (I guess they never heard of patches)it makes it fairly easy to roll back to a previouis version that works with the pre. I'm still running the pre 8.2.1 version of iTunes and have no intention of upgrading, especially now.
The fact this is delaying the webOS update is exactly why I hate this function. I don't give a rats ass about iTunes synchronization - or frankly any media synchronization (I'd rather just manage it myself via the USB drive function).
And the real irony is they deny the NaNPlayer because it uses an unsupported API, and yet they play these games with iTunes that Apple clearly "doesn't support".
This the kind of crap Apple used to pull back in the days when they were nothing and why I didn't do business with them; I didn't need to be a "rebel" and put up with this crap. I gave that up when I ditched GEOS :)
Palm - GET OVER YOURSELF. Focus on your products and brand message. I'm really beginning to second guess my decision to buy another Palm product ...
HELP! So I decided to stop relying on Palm and Apple playing these games and started using Double Twist at the suggestion of someone on this board, but now how do I get rid of the music previously put on the Pre with the iTunes sync that no longer works as USB mode can't see the files. Please help!
2 boogaloo:
try to reinstall the operating system. It's quite strange that USB mode doesn't see any files, so I can suggest just this solution. HYIP monitor