Opinion: The Instant-On Enterprise: HP's roadmap for webOS? 39
There's been a lot of hypothesizing about where HP is taking webOS, and how it will help boost development, expand product offerings and ultimately leverage its $1.2 billion investment buying Palm in July. One really interesting possibility, that may provide a detailed roadmap of the strategy, is HP's "Instant-On Enterprise," a series of initiatives first announced on November 2nd, and which will be featured in two major HP Discover conferences in 2011, first in Las Vegas during the week of June 6th (featuring Sir Paul McCartney, for whom HP is building a private cloud solution), and then in Vienna from November 29th through December 1st.
(Read on for more about the Instant-On Enterprise and webOS)
The goals and elements of Instant-On Enterprise seem great fits for webOS on both mobile and standalone devices. As HP describes it:
With the adoption of mobile and cloud computing, everything is becoming connected and immediate. As a result, customers and citizens expect responses in seconds and “instants,” instead of weeks and days...
HP’s new foundational set of integrated solutions – based on the company’s broad portfolio of hardware, software, services and intellectual property – offers businesses and governments the tools they need to modernize, transform, secure, optimize and deliver the Instant-On Enterprise.
HP Application Transformation solutions: HP transforms applications and processes designed for another era. HP helps enterprises gain control over aging applications and inflexible processes that challenge innovation and agility by governing their responsiveness and pace of change.
HP Converged Infrastructure solutions: HP breaks through traditional, rigid IT silos with a converged infrastructure specifically engineered to drive out costs and provide the foundation for agile service delivery. Through the integration of server, storage, networking and management resources, HP delivers the data center of the future.
HP Enterprise Security solutions: HP secures the entire IT infrastructure by addressing all aspects of security – people, processes, technology and content. HP’s portfolio of products and services aligns security to meet ever-changing business and government demands without losing flexibility.
HP Information Optimization solutions: HP helps organizations rethink how information is gathered, stored and used – harnessing the power of information and ensuring its integrity and protection while delivering it in the context of the enterprise.
In an Instant-On Enterprise, value is designed, built and delivered in the form of technology-enabled services. Leading enterprises recognize there is no “one” singular model of delivery that can be optimized to meet all core service needs. Enterprises will continue to operate in environments containing traditional outsourced and cloud services for the foreseeable future. HP Hybrid Delivery helps clients develop a delivery strategy for their services. It also helps clients to build, manage and consume services using the right delivery model for them.
It's also interesting to read some of the HP Blogs by Charlie Bess, who is an HP Fellow and "Cloud Advisor." Bess has been blogging quite a bit about the Instant-On Enterprise (starting here); he's also made a point of mentioning Palm and webOS technologies for managing HP's own internal operations, as a positive factor in business value planning. (Quentin Hardy of Forbes also referenced the Palm acquisition in his piece on the Instant-On Enterprise launch.) Notably, from a blog a few weeks before the announcement of the Instant-On Enterprise, Bess' model for "abundance and value from IT" seems custom-made for the open-source, cloud-connected webOS:
Assuming that the Instant-On Enterprise is where HP sees webOS playing its major role, what does this mean for the platform and its users? First (and as no surprise), HP may not be looking to consumers as its primary market for webOS devices. It will likely not abandon that market, given both its size and the way that consumers' personal device choices can influence technology decisions at the consumers' workplaces, but that is already a very well staked-out area in which HP can more easily find a niche than leadership. By contrast, the business smartphone and mobile OS market is fairly open now; Blackberry is largely thought of as a messaging platform rather than a computing one, Windows Mobile is only now reviving as a competitor (and itself is focusing on the consumer market), and neither Apple nor Android are making tremendous inroads in the enterprise, given their desktop software (Apple) and/or Google-connected data sharing (Android) requirements.
We can also expect the addition or strengthening of elements in webOS that are mission critical for enterprises. Among them are file-level as well as transmission encryption, a fuller implementation of Exchange ActiveSync that enables IT-pushed additional security policies and better calendar/appointment management, a broader range of VPN choices, additional Bluetooth profiles directed at file and peripheral rather than audio functions, and so forth. Entertainment features may get less attention, although presentation applications and peripherals offering multimedia features will get a boost.
HP will probably be looking to partner with or encourage application developers that target the Instant-On Enterprise model. webOS developers should be planning for these new features and functions, the broader range of hardware expected to run webOS, and the enterprise market HP is targeting, when planning where next to devote development efforts. Next year's list of killer apps for webOS may well be business-heavy rather than filled with games, and business apps may also cost (and earn developers) more than consumer apps.
Is this the consumer webOS world we've been used to? No, but it is one that has a solid chance of succeeding, and which will help expand both webOS features and the pool of successful developers. We will have to wait and see if Instant-On Enterprise is in fact the roadmap for webOS' future, and how bumpy a road it turns out to be.
39 Comments
well, Dieter is always up for a junket to Vienna... I hope he takes lots of notes.
First, LOL, here we have our second "don't expect anything at CES" article. They will say "we will announce something in June"...
Second, while webOS may play a role in this, I certainly do not think it would play a leading role, but more a supporting role -- right alongside iOS, Android, WP7, Windows, Linux, etc. No company, HP included, would bank their entire enterprise strategy on a single operating system, especially one that has shown to not grow very much.
Third, here we see the first admission (in an article) on P|C that webOS most likely will not make it in the consumer space: "that is already a very well staked-out area in which HP can more easily find a niche than leadership".
Lastly, the thought that "the business smartphone and mobile OS market is fairly open now" may partially be true, don't forget that RIM is coming out with their new OS, and iPhones and Android phones are already making significant inroads into the enterprise. Many large corporations are allowing these types of devices to access their corporate infrastructure (they are at the rather large company I work for, and I see it day-in and day-out with the clients I consult with). When I asked if they had intentions of supporting webOS, the answer was that they have to have a significant portion of their employees using and asking for that service before they would consider it (they said I was only the third person to request this in a company with several hundred thousand employees worldwide). More proof that that HP needs to start with consumers, not necessarily the enterprise.
Overall a good read of an article!
webOS *is* Linux, and "Linux" is growing like crazy.
Hmmm... Well, that makes the rest of your (well written) post moot (aside from the point that we're not going to see anything new for quite a while).
M.
I think you missed my point. When I say Linux, I meant on a PC/Laptop/Netbook/etc., not on a smartphone.
Let's follow your logic. webOS *is* Linux, and Android *is* Linux, but that does not make webOS *is* Android (or vice versa).
My point was putting all your eggs in your own OS's basket is not a very smart move. That would mean if this went into a corporation the only adoption would be able to be on webOS devices.
Uh, don't Microsoft and Apple put all their eggs in their own OS basket?
Likewise, in the mainframe environment, IBM has done rather well with 'their own' OSes. They are coexisting with Linux and Unix, but the heart of their platforms are IBM homegrown.
You moops read a Mikey post? That's like agreeing to buy an antivirus solution from an unsolicited pop-up window on the internet.
Better yet, how many people have HP computing for their entire Enterprise Solution? It's definitely a lot more than Dell and imagine if they bundle in webOS mobile services into the package. Sounds like something RIM does already huh? Also what about the companies that are adding iOS services into their business model? Aren't they commiting to 2 devices only?
I also work for a Large Company... We are just now starting some pilots with iPad's and iPhone devices. We are also reviewing the future possibilities with Android, Blackberry, and I am glad to say WebOS.
While Apple has started the in road because of version 4.0... It is felt that Android may not be supportable purely from the standpoint of vast differences between devices and the manufacturing using/modifying Android OS.
In this line of thinking, I think WebOS has a strong future in the business marketplace because... like Apple... there is a single point of control and standard operating practice.
we look forward to seeing you post your reviews when you get to touch all those pads
Nice summary of Instant-On. One problem for webOS fans - the Palm BU is IPG and the Instant-On campaign is an Enterprise Business campaign. Now, it doesn't mean that it excludes any non-EB units because there is a directive that we're all 1 company and when HP sells it backs up the truck and sells everything to customers. But the focus of the campaign is the unique capabilities of the EB unit.
Oh, BTW, this is the stuff that makes Larry Ellison wet his bed at night and make rude comments about HP during the day.
Don't forget that HP bought hyperspace in June. Not sure what that means, just saying is all. They might not be looking to webos for their quickboot option, or they might be looking to use elements of hyperspace in webos.
http://www.precentral.net/hp-buys-linux-quick-boot-os-hyperspace-webos-i...
Thank baby jesus for better apt management. I need colors!
I feel vindicated. I posted some of these sentiments a few weeks ago in a thread that followed an interview with one or two of the HP Palm execs.
I don't agree with you Mikey47 on targeting the the consumer first. I think hp|palm has a lot more to offer to enterprise. As we all know, there is too much ground to cover in the consumer market. It's saturated with androids and apples. It would be a terrible business move. Like a previous poster, find a niche in the consumer market, but look to dominate the enterpise market. Consumers will eventually reap the benefits and advancements made on the enterprise side, as long as they still have a foot in the door.
So many people want(ed) hp|palm to be an apple killer, but it's just not in the cards... Yet... WebOS is still quite young, and it's more about being and staying relevant, than slaying the big giant, at this point in time. 2012-2013 should be a good year to make that push. For now, get that enterprise.
Thanks for the article Prof. I just hope webOS' security issues making engadget, etc. doesn't sour enterprise on the platform...
I'm almost relieved if this is true, Sprint is my carrier and they are focused on android, and webOS clearly is not and will not be a priority.
If HP tried to turn webOS into WinMo or Blackberry it isn't for me. Other than needing exchange access, I am a consumer not a enterprise user. I want a phone I control, not a phone that I pay for but my company controls.
So, it appears I'll hang on with my cracked screen Pre till CES just to do my due dilegence as a webOS fan and hopeful user, but I think it might be time to take a look at android as it appears webOS isn't destined to remain a consumer product with enterprise possibilities under HP, but a slightly less sucky enterprise system for consumers!
I can't be the only one who thought, when reading this article, "Ah-ha... so *that's* why they hired the SAG guy." SAG = world's largest enterprise software provider. Totally makes sense now.
What has hp done with webOS so far besides saying "coming months", announcing the pre 2 and other devices, and releasing it in only certain areas?
They gave away a bunch of free phones to developers at the dev conference they bankrolled in New York.
And that counts as releasing the pre 2 in certain areas.
Why is everyone taking this article as if it came straight from Hp. The article is only an opinion as Jonathan himself states. I love this site because this is where i learned the most about my favorite mobile OS. However, due to the lack of real news from Hp about our favorite Mobile Os and phone, many articles are now based on guesses and some wild guessing at that. Its fun to read all these guessing articles because I dont take them to serious because they're not from Hp. So dont get to wound up about every article on here or any other site for that matter that concerns WebOs. Many will not come to fruition.
To me consumer markets and enterprise markets are more closely tied together than many understand. Most companies will look into a new technology if a majority of their employees make the push for it. That only happens if those employees first buy those phones for their personal lives.
Sounds like a lot of talk for HP owns other companies and plans on using them to make software for the OS. I know HP is a a somewhat different company, but with WebOS operating the way it has and Palms lack of necessary essential development. I am skeptical that a company such as HP , who also makes some very strange decisions on their products, will properly create full feature integration amongst applications and enterprise desktop software at a level other manufacturers(RIM, apple, the android phones, as well as Samsung own proprietary software and Nokia) will find adequate.
As always I am looking forward to 2.0 , and I am really curious to whom is developing this software. It is never really mentioned, and it seems HP is taking a lot of credit for a product that was already in progress during the purchase of Palm. Unless they threw some top developers on this to integrate the features.
This is another reason to be skeptical.
Hopefully this works out, everyday I look at this site I can't get over the lack of development. The amount of raw basic applications is disturbing and charging people for them makes me wonder. What really gets me laughing a bit is if it is your own software and you know that a 5-10 good high end applications will boost your products sales probably to double. 1.3% of the market to say over 3% how can you not do it? What is the thinking? I mean you have examples from other products applications? What would not make you make some high end applications? Do you need ideas? because their all over the communities? Wordpress? not to mention the errors. I'm really starting to think this is being develop in Dubai somewhere. It literally make no sense. Their utterly crippling themselves intentionally. Now this has to go a bit further.
I am a new business owner, I understand a ton of social dynamics. The Palm seems to attribute to a specific population a light form of the aristocratic party. I find myself a working aristocrat, they do exist.
The party of people has changed believe or not these are the same people who invented shareholder right and responsibilities and founded America. Yet, there is this stigma that lingers to say their still racist, or corrupt or sitting on the little guy and the truth is in the year 2010 its becoming a charade an honorary one at that. Kind of personifying a company in the wrong way, I believe the people who either own the company or surround it are condemning it as something it isn't.
It can still maintain it class and not be in blatant disregard of the "Public." What they call the public is actually the owner being left out and removed likely by a population that wouldn't exist in the order it does currently if it were to operate effectively.
All stats show quality of life would be higher for all people, regardless of financial benefit. This considers social life, knowledge, as well as finances and family and several aspects in between.
Sorry for 2 post on one entry.
I got up in the middle of the night. It must be said, Why is oracle being commonly used to develop the WebOS software. Oracle as I have always understood them is a generic source programming code. Believe it or not, not really for the technology industry. Their the kind of company that would be running quickbooks, or some proprietary software for medical purposes. Even something like quickbooks would used its own user interface, one would never know oracle is the source code. Why would raw coding be consistently used to program software?
It basically offers no future means to development tools that can base advance applications off of. The software is extremely generic. There is just so much more that exists in the PDK I can't believe all I'm seeing is oval buttons and text boxes. The information is useful but if someone would just put a little money in to it. 10 million in development they'll make over 100 million, that is in new phone sales. Theres really is no excuse. 1.2 billion my ass, they trade a painting and put someone else name on a new building the city built. No one has that much in assets, and develops so sparsely.
We know HP is going write enterprise software for webOS eventually. But it needs to throw out some seed money to get some well known consumer apps aboard. Quick Office is pending but there needs to be a lot more. For a huge company like HP that money would be negligible. How much would be needed to convince developer to put the resources into development of a webOS App? Just do it, HP! Lowering the programming and cost of entry bar is good idea but will not be enough. WebOS hasn't had a big name nongame title in months. (angry birds doesn't count!)
What other titles do we want?
HP is a big company, with a lot of developers. I think they can manage building new enterprise apps and features at the same time they build consumer ones. I don't think webOS is going all-enterprise as seems to be the general consensus here. HP is just saying that they are focused on restructuring their enterprise offerings, and the article author is speculating that webOS will be a part of this. When webOS was first released, Palm made it pretty clear that they intended to focus on the consumer market initially (I remember a statement about trying to use the Pre to get the "fat middle" between an iPhone and a feature phone). Now with HP's enterprise power they can expand into the business market as well. We use Windows 7 at home and at work, and it's the same OS in both places (just some configuration differences). WebOS can be the same way as well.
Starting to sound like CES is about the Pre 2 and WebOS 2.0, so next gen is likely 6 months or more away from January. Palm/HP does not appear to have the passion for keeping users abreast of device availability. Waiting is fine, but waiting blindly is over. I am calling a personal "time out" and looking to change platforms while I wait. The Pre2 is a suitable device, but its lack of availability on Sprint and we still don't have a release date beyond the unlocks,...neither Sprint nor HP seem to appreciate how long its been. Both have failed to present anything compelling or show any real passion since June 6 of 2009. The synergy that existed between Palm, Sprint and Treo users has been allowed ot die. I am declaring myself a free agent.
And suddenly hell feels a little colder.
Seriously though, good luck with your migration. It might be jarring at first but the grass really is greener on the other side.
I left greener grass to join WebOS, and WebOS is the best, but the supporting structure is not ready and I'm tired of living in an insight vacuum. The roadmap I saw in August was fine, but they made a wrong turn somewhere and HP may just be too big and too lumbering to be as responsive as I need. If HP and Sprint have nothing to say, I have nothing to expect.
Sometimes the old has to die to make room for the new. Unless you're an insider for HP there's nothing even hinting at what Palm will present at CES. I disagree and feel that HP Palm DO appreciate how long it's been between old devices and new devices. Rubinstein even stated his disappointment that new devices have not been released sooner. To be honest, if CES has new device announcements and we get a Pad in the first half of 2011, that will be impressive work considering Palm's recent acquisition and the time frame they've had to complete/create development products. I am happy with my current Sprint Pre. It offers what I need and "just works." I am having fun patiently waiting for what's next because I know it will be work the wait, just like I knew the Pre was work the wait 2 years ago.
I hope this analysis is right about application emphasis rather than games! Being a business tool is what made the PalmOS pervasive. Even now, I see more useful apps which are easier to find in WebOS than I do for Android, other than the big-ticket players aren't in WebOS as much, unfortunately (which is why I have an Android phone, for some medical apps).
For the folks who can't wait for new devices, all I can say is I sure miss WebOS Synergy! Having to check my email in 2 different apps, and 2 different calendars on my big shiny but STUPID android Epic phone stinks! (And the Bluetooth car interface is brain-dead, too. Drops the Bluetooth phone connection randomly. My Pre never did that!)
BRING ON THE BUSINESS APPS!
Thanks for reading my post about trends and why everyone needs to think about technology different in the future. Unfortunately, most organizations view the possibilities based on scarcity and not on the abundance of what we have.
One area of scarcity I didn't include in the post was related to security. Now that hacking is relatively free and there are kits available for just about any level of understanding, this will also tint the thinking more than ever.
I do believe this has been one area where the Palm team has some advantage, even if it is not widely discussed or understood, enabling organizations to customize their own app store within their firewall. This feature can allow that feeling of "my device" that consumerization demands but still have control over at least the versions of what's in the field.
I hope HP don't try to fashion webOS into something it was never intended for a **** it up in the process.
I feel like HP would take a lot of flak if they tried to tie WebOS to /anything/ called "quick" and "boot". I'm used to my Pre taking like 5 straight minutes to boot, but I would never call anything related to a Pre "Instant-on".
Most of you people are new Palm users. I've had one since the Palm Vx, and I daresay that I've experienced a whole different Palm world and experience than what most of you had, with your Treos and such. I'm talking about a Palm PDA, not Palm phone world.
What I'm talking about is the 'Zen of Palm' philosophy. That old thing when Palm PDAs were awesome and there was a movement similar to today's homebrew, and people were releasing OS 4 hacks, and apps. Some things that old Palm of mine could do, no other phone can do. Although perhaps windows mobile might.
Remember people. LittleJohnPalm emulator. Psytexx2. TCPMP. Those old programs that turned our 'PDAs' into real pocket computers.
The Palm Pre was a nice refresh (albeit mutilated) of the Zen of Palm philosophy. I've been a fan of Palm the company, of their ways of thinking outside the box and making pretty amazing mobile devices.
I had the stupid hope that with the HP buy, the Palm culture would remain. I was sadly mistaken.
HP's culture is of crap hardware for the masses and cheap mass profits. No 'Zen of Palm'. No culture. Just make a shit device, sell it, profit, rinse, repeat. And they're forcing their crap culture on Palm.
Right now, I could be wrong.
However, I'm getting an iPhone. Not because I'm too impatient to wait for the next device (thankfully I'm not lame enough for that, how low can you fall? It's a fucking phone people, it doesn't hurt you if you keep it 6 more months), and not because I got sick of webOS. I like webOS, and I like my Palm hardware.
I'm leaving because I know it has no future. And with losers like HP in charge, the good people gone (Ed Colligan, Matias Duarte.., Ruby's great, but he's pretty much alone), webOS has no future. Palm's now part of HP, and let's face it, what has HP ever given the computer industry?
There were two companies that innovated computers. Apple, and Palm. One's dead. Although I'm not too keen on the iPhone, it's WAY better than Android. Whatever you fanbois might say, at least we can expect a consistent experience. Not even Windows is this fragmented. And it should be.
I'll be hanging around. Cheers mates.
With respect, I disagree, and I go back considerably further than do you in the Palm user world (1996 and a Pilot 1000). To me, the "Zen of Palm" was twofold: create something that just works, and then let people do what they want with it. Look at the genesis of Palm: it arose from Jeff Hawkins' development of Graffiti software for the Apple Newton (among other products), because Apple's own handwriting recognition led to Doonesbury's classic Egg Freckles (look it up). From there, Hawkins, along with Donna Dubinsky (and with support from parent cos US Robotics and later 3Com), began developing and selling a series of PDAs and ultimately smartphones that followed a very straightforward philosophy (as stated in 2000 when Palm went public):
"Design Philosophy
A handheld computer is not a laptop or desktop computer, the focus is on managing and accessing information rather than creating and editing documents. This unique user experience requires a unique set of guiding principles - be simple, wearable and connected. An unwavering commitment to these principles makes Palm
I started with a Palm IIIx during med school. The strength of palm was simplicity and elegance. But the hardware was never Palm's true strength. Palm didn't invest into color displays, increased memory, newer processors and windows CE or mobile or whatever MS called themselves took advantage of that in the PDA market. Palm never recovered that marketshare which was theirs to lose. That's when they got bought off by 3 com, spun off, lost key people to handspring, reacquired handspring, etc. Palm's history is remarkable even in the fast moving silicon valley.
HP may make some crap hardware for the consumer lowend but at least they have different hardware lines including higher end stuff like Voodoo. The low end suff is commodity crap that everyone sells- dell, gateway, acer. People treat their computers and peripherals as disposable so there is a small market for customized highend stuff like Voodoo or Alienware. Lots of pcs just have a label slapped on to it at the end. Even laptops are virtually identical these days. I've had HP printers and they have been some of the better ones in the past.
Smartphones are becoming commodities themselves. The OS really is the differentiator and I'll stay on webOS as long as it is viable. I have an iphone4 also and I'm not a huge fan. I do wish webOS had more apps like iOS but even so I only have 10 or so on my iphone despite having >100K in their app market. If the smartphone is a useful day-to-day tool for you then you can stay on webOS. If it's your status or hipness symbol then you will be drawn to other os'es. Or if you're a spec geek then you'll be drawn to Android which has the latest cpus and screens and a 3 month life cycle.
I'm curious what HP will do with Palm so I'm sticking around. Much of what HP does is enterprise stuff (presumably competent stuff) so I'm willing to hang over to see what they can do in the mobile market.
"There were two companies that innovated computers. Apple, and Palm."
Wow. What a narrowed down view of the industry. You might want to read the one or the other book on this topic. Apple, for instance, is mainly a marketing machine, innovation mostly comes from others.
"HP's culture is of crap hardware for the masses and cheap mass profits"
As all tech companies crowding the consumer market are. Especially Palm and Apple have a loong history of selling mediocre hardware at ridiculously high prices. Read Apples latest biz numbers again and think about where this massive profits come from.
If youre searching for a platform with "That old thing when [...] there was a movement similar to today's homebrew, and people were releasing OS 4 hacks, and apps." - then iOS is the obvious choice for you?
Yeah, certainly. Cheers mate.
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