Opinion: TouchPad better for work, by design | webOS Nation
 
 

Opinion: TouchPad better for work, by design 61

by Jonathan I Ezor#IM Tue, 09 Aug 2011 3:50 pm EDT

Since I received my TouchPad (courtesy of HP and Resonate Media), I've been putting it through its paces, and considering how it compares to our family's iPad 2 (won in a raffle, so my webOS credentials remain solid!). The iPad 2 is certainly an impressive device: sleek, stable, and featuring a huge array of brand-name applications. As a media consumption device, it's got little competition, and the TouchPad (while boasting stereo, Beats Audio processing, Flash and strong processor power) doesn't yet compete on the app front. On the other hand, for my needs as a professional, the iPad 2 doesn't come close to the TouchPad. The stark difference comes down to two elements: multitasking and management.

Of the two, multitasking is by far the more important. HP has been talking about the "prosumer" as its target for webOS tablets and phones, and I certainly qualify. Beyond my full-time position as a law professor and program director at Touro Law Center on Long Island, I am a consulting counsel on Internet business law issues at a Manhattan law firm, and (of course) a proud contributing writer to PreCentral. In my copious spare time, I have helped coordinate the NYC webOS meetup, volunteer for projects at my synagogue, and, oh yes, am a husband and the father of three kids who all have some special educational needs. Life is many things, but boring isn't one of them.

I first came to PalmOS in 1996 because of my desperate need to organize my work and home information, back when my life wasn't nearly this multidimensional, and switched to webOS as soon as I could for similar reasons. webOS' Synergy alone has been a phenomenal aid, especially in its integration of my multiple Exchange and other e-mail and PIM accounts, but it is far from enough. I'm constantly doing (or at least tracking) more than one thing at once (count the windows typically open on my dual-monitor PC), and I don't have the luxury of closing one aspect of my life to open another. webOS far better than iOS offers me the ability to keep up with my different roles and responsibilities.

Even within a single role, though, webOS is superior. I'm currently writing a digital privacy law coursebook for Lexis/Nexis (watch for it in the fall of 2012!), bringing in sources from cases to regulations to news stories and more. Often, I'm using multiple sources simultaneously. On my PC, and on my TouchPad, all of them can be open and visible at once, with multiple browser windows, documents and more arrayed for easy access. In iOS, it's one app at a time, and one document at a time; task-switching is nowhere near as efficient as moving among cards on webOS. The iPad 2 may have the same screen size and resolution as the TouchPad, but on the iPad 2, the edges of the bezel feel like a brick wall blocking my productivity. The iPad 2 might replace my TV and TiVo, but the TouchPad lets me leave my computer.

The other major advantage of the TouchPad for me and other businesspeople like me (whether solo or in companies) is management. The millions of iPad and iPad 2 devices out there all have one thing in common: they require a current version of Apple's iTunes software, originally written for *music*, to manage them. Having set up and supported a couple of iPads myself, I have seen first-hand what an inefficient and counterintuitive tool iTunes is for IT management. For non-techies, iTunes is as user-hostile as iOS is supposedly user-friendly. Not only could my mother not have set up her iPad herself, but she literally couldn't even connect it to her Mac because the version of OS X it ran (10.2), while fully functional, was too old to run the version of iTunes required for her iPad to synchronize. I had to upgrade her Mac just to backup her iPad. That's ridiculous. Even after Apple releases iOS 5, which promises desktop independence, all those existing iPads will have to be connected to desktops to be upgraded. By contrast, my TouchPad just needed an available WiFi connection to be fully usable, and its cloud-based environment means backing up, restoring and upgrading are equally untethered. I would feel *much* safer bringing the TouchPad rather than the iPad as my sole computing device on a trip, since only the TouchPad could be easily replaced and restored via any Starbucks, Panera or public hotspot if it was lost, stolen or damaged en route.

Another key management benefit of webOS over iOS is control. True, the iPad has numerous apps, but only those approved by Apple and only via iTunes and the Apple App Store. If what I want to do is not on Apple's approved list, I'm essentially out of luck. (Just ask all those users who cannot watch Blu-Ray movies on their Macs, or who cannot watch Flash videos on their iPads; Steve Jobs doesn't want them to, so they cannot.) Sideloading of apps, let alone data, is difficult or impossible to do within Apple's authorized use methods, especially for individuals and small businesses. The simple task of adding a standalone video for viewing on an iPad requires the user to launch iTunes, backup the entire iPad, and sync it again with the video added. Jailbreaking is *not* the answer, either; not only does it violate the terms of use and potentially void the warranty, but businesses do not generally prefer IT platforms whose full usability will be crippled with each OS update, and which require talented hackers to figure out a new unlocking method. Even Apple's connector for its phones and tablets is proprietary, adding cost and reducing choice for accessories.

In sharp contrast, what Palm innovated, and what thankfully HP has preserved, is a platform that puts user choice first. The TouchPad and webOS phones (other than the Veer) use industry-standard microUSB connectors, serve as industry-standard USB drives with a tap on the screen for easy media and data transfer, and are based on the safe, stable, mature and open-source Linux operating system (Apple's iOS runs on a closed-source Unix version). As for data control, while HP offers its own cloud-based profile platform for minimal account and app information, Synergy allows users to select many other platforms to access and synchronize their valuable information. Nor is the device itself locked by HP. Users, or businesses, wishing to add custom applications, or to customize the look and function of the device itself, need only enter a publicly available and authorized code, webOS20090606, to turn on Developer Mode and make it happen. (HP has recognized that enterprises may not want to allow their employees similar access, and have added an optional password to Dev Mode so that IT managers can enable/disable it at will, but that remains the users' rather than HP's decision.) No jailbreaking, no breach of contract, and it's not even a violation of HP's warranty.

(A few words about Android: I haven't myself used Android either on smartphones or tablets, so I cannot speak from experience. I have, though, read and heard much about the major fragmentation issues regarding multiple and potentially incompatible versions across devices and manufacturers. More to the point, though, I and many other non-tinfoil-hat wearing professionals have some concern about Google's information collection abilities and practices, however "non-evil" they may be. Confidentiality is a requirement in legal, medical and financial services, and given that Google's entire business model revolves around parsing user information collected across multiple platforms, it's not a great fit. The fact that the New York State Bar Association had to affirmatively state that using Gmail wasn't a breach of ethics even though Google's computers use the text of the e-mail to show relevant ads suggests the scope of the potential issues.)

While I know that numerous companies are adopting iPads, I also suspect that their IT professionals aren't always so happy about the choice, given the management challenges. I also suspect that many employees with those iPads are finding themselves adjusting their work methods to the device, instead of finding that the device fits how they work. I don't have the time or energy to do so. For myself and for others who have similarly complex professional and personal lives, and for those who support their endeavors, the TouchPad is already a far better option, even given the admitted software gaps, and it will likely continue to be so even given the competition; webOS just works better for work.

61 Comments

Good to hear for the future of WebOS! I just wish I were a part of it, given that I'm a lowly Sprint customer with a Pre minus.....

:-(

Jump ship already... HP has no interest in Sprint. At least android is willing to step up and offer first-class hardware on a decent delivery schedule. The software is just as capable (if not more, due to the greater number of USEFUL apps) but works a little differently. The blessed 'multitasking' is still there, if not quite as elegant - but at least the phone works and won't fall apart after a few months.

Actually, HP is quite interested in Sprint, but there are aspects of the Pre- release that have made Sprint reluctant to take another chance.

I hope HP can work out the issues with Sprint and offer SOME webOS device on the Now Network soon.

Well spoken! You have clearly explained my reasons for staying with webOS. I have a TouchPad and a Sprint Pre minus and I feel well served by both devices. In particular, I agree with the comments on iTunes and on the controlling nature of Apple.

Wow - this is an awesome review and hits on all the great points of WebOS and the TouchPad!

Well said, Jonathan.

Well said Jonathan.
Until full document editing is available it's hard for me to claim that the TouchPad is superior to the iPad, or Android tablets, with the only consession then being the number, bredth and quality of apps. It'll get there of course, but with the insane product refresh cycle of gnats that Apple is spearheading, HP needs to remain nimble and innovative. Synergy is wonderful, as is Just Type. In my opinion, Touch to Share, thus far, is a yawner. HP needs to find something that will amaze potential buyers to generate mass appeal. I've got my fingers crossed, and my wallet ready to spring for the Pre3 when it is released.

All those things that would 'come in time' never have with any WebOS devices. Why should/would TP be any different? I'm betting we dont see a professional document editting software by year's end. Nor will we get any of the banking/airline/navigation/productivity apps that WebOS so sorely lacks.

I waited 2 years on the pre- to see if the apps would develop, become available, and then slowly begin to devour the market. But the development community responded with a resounding 'meh' and left WebOS untouched, and irrelevant. A position that still hasn't changed if for no other reason the lack of a phone/handset.

WebOS won't be growing very fast until better hardware can be pushed out in multiple form factors in a timely manner and to customer expectations. 'In the coming months' doesn't cut it.

Agreed. Although I love my TouchPad I'm really scratching my head wondering why I can't edit text. When I can I'm gonna wear this thing out at work and home for sure.

Hopefully you will not have too long to wait:

http://www.webosroundup.com/2011/08/news-from-the-frontlines-document-ed...

And Picsel's Smart Office looks like it can beat QuickOffice into a cocked hat.

Google docs (which can sync with The Box cloud btw) works well with the Touchpad.

This article is spot-on. However, people don't want TouchPads (other than webOS fans and techies). They want iPads.

(Quick correction: After iOS 5, all updates will be OTA.)

I noted that iOS 5 updates will be OTA; that said, all the *existing* iPads out there will need to be connected to iTunes before they can take advantage of those OTA updates, right? {Jonathan}

i'm only speculating but i'm pretty sure that Jobs is gonna cut-off all legacy devices including the original ipad from the iOS 5 update. Mainly because of new implemented hardware.

Generally, iDevices are supported for 3 years before they're cut off.

First, excellent article. I'm glad to see there's such strong advocacy for a great platform. Second, a question... My understanding is that there's effectively still no complete document (i.e., MS Office-compatible) editing app (or suite) available. That seems like a deal-breaker for business users. How does one get around that?

True, although QuickOffice has been not-so-subtly hinting on Twitter (e.g. http://twitter.com/#!/quickoffice/status/101053396559216640) that its edit-capable release (a free upgrade for TouchPad users) is imminent. Meanwhile, with the 3.0.2 update, Google Docs works properly in the browser with a Bluetooth keyboard, and there are a number of other text editors already available that sync with Dropbox and/or Box.net. {Jonathan}

But google docs is not really useful unless you always have a network connection available. When I don't have a network connection available, I have a tendency to want to edit documents, since I can't really do anything else.

Also, I'm a bit confused by the concern over gmail that you expressed in the article, but the lack of concern over google docs that seems to be implied by this comment. Is there something special about gmail that makes it a worse proposition?

No; I'm not a big proponent of Google Docs either. My point is that it's available as *a* solution, as is Gmail not that it's ideal or my first choice. {Jonathan}

Got it. Thanks for the clarification.

Ah, thanks for the reply and the tweet. Sadly, as I have no TouchPad, I can't test Google Docs, but it's good to know that they've made that work. Hopefully my tragic state will change in the near future. :-) Again, thanks for the reply and the great review.

Great opinion... but it's better not only to post this on Precentral (WebOS lover's home), better this spread out to many other forums. Especially that have lots of Android army & iOS lover. So they not see WebOS as underdog OS which don't have many software support.

Excellent read... I am a bit concerned however by your obvious bias against tin-foil hat wearers... What's wrong with wearing a tin-foil hat? They're sleek and stylish and protect my brain from government thought control. Please revise so as not to offend tin-foil hat wearers in the precentral community.

That's what they want you to think. In reality, the government has been embedding nanochips in tinfoil to act as thought repeaters. They transmit your thoughts right through the tinfoil like it's not even there. See if you can find a stock of pre-1993 tinfoil. I think you'll find that the rate of government incursion in your affairs decreases considerably.

Well-played...

I actually put my new rolls of tin foil in front of the local microwave repeating tower to neutralize the imbedded chips... dang those revenue officers and g-men...

"restored via any Starbucks, Panera or public hotspot if it was lost, stolen or damaged en route."

As long as those open hot spots dont prompt you for any type of login or signup.

Starbucks in the US: Click T&C checkbox, click Button - connected for the day.

Starbucks UK: Get Starbucks card (effectively free as the 5 pound "cost" is put on the card and can be used to buy coffee), get code from card, create account, login, free access.

Starbucks Germany: Click T&C checkbox, Click Button, free access for 2 hours, every day.

Many other places now also offer free wifi.

WebOS 3.02 Allows setup with captive portals. So you can setup a New TouchPad running 3.02 while you drink your 5 dollar coffee.

Is there a webOS device that HP hasn't given you yet? :P

I'm not so sure I agree that a Touchpad is better for work. Truthfully, I wouldn't use either and don't for work. But with an ipad, i would have key apps such as Logmein, hdmi out, more storage, 3G built in, etc.

Regarding itunes. I think the nontechie part was unnecessary given the business theme of the article.

Also, that's quite a feat to have all your sources open and visible at once on the Touchpad. Open sure, but visible? You could also enable gestures without jailbreaking which makes the ipad like advanced gestures on a Pre. Safari may not be tabbed yet (til ios 5), but other browsers are.

Ipad has hdmi out? I don't think so.

The iPad can do HDMI with a $40 adapter.

Heck no!
I'm returning (or selling if anyone here wants it) my 32GB Touchpad because it is not business ready!

I need SSH, there is no app for that and the terminal app in homebrew will not work on the touchpad.

I need Evernote. There is no evernote HD app, and the evernote site will not work on the touchpad.

I need LogMeIn. There is no LogMeIn app for the touchpad.

I need a voice memo recording app, that doesn't exist either.
and of course...we can't edit docs.
This device is far from business ready.

Voices works just fine for voice memo recording.

>> "This device is far from business ready."
This all depends on what business you're in, I suppose. I use it daily for business (consulting), though not as a primary device. It has already paid for itself in productivity gained, which was a surprise to me.

SSH > I can say most business users probably don't use SSH on a daily basis. Tech users, yes. I only use it a few times a year, if that.

Evernote > Agreed, partially. The Evernote site does work, but its very limited in its capability. However, I access it constantly for my existing notes on the Touchpad effectively.

LogMeIn > Never heard of it. Splashtop, when it comes, will be my app for this, but it's not a show stopper.

Voice Memo > It amazed me that one of the favorite apps on the PalmOS platform never made it to webOS. (By the way, I just checked and I see at least 3 apps in the catalog for voice memos: Voice Recorder, Voice Memos and Voices)

Document editing > Not critical to me, but I will use it once it comes.

The point is that we all have our own needs. Obviously the Touchpad doesn't meet your business needs, so it's not ready for your business. On that note, iPad and Android devices (believe me, I've tried) do not meet my business needs. Touchpad, does meet my needs, more than I expected. There is a lot more work HP and developers have to do to make this platform appeal to a larger group of

Interested to hear how it's paid for itself in productivity gained, especially since it's not a primary device for you.

Without giving up my hourly billing rate (which is how I figured that it's paid for itself)...I am able to do research, keep up to date on the news, message and video conference (via Skype) all on my Touchpad while my primary machines are tied up on other applications. It's so portable enough for me to tote it anywhere, so I am able to get work done when I'm on the move. I can take a Powerpoint slide deck to a meeting and jump between that and a web application in a blink. I've quantifiably saved over 10 hours of time using my Touchpad.

I did a side-by-side comparison with a top-tier Android (Honeycomb) device and also tried the iPad for kicks. It came down to multi-tasking. When I can seamlessly jump from one app to another with a couple of flicks, it is just easier. The other tablets just frustrated my work. This article is spot on. Of course, this deserves a broader audience than a webOS enthusiast site.

The Touchpad is not perfect and it has room for improvement (I've got my list). But I've got an office full of laptops and this is my go to device time and time again.

I'm not getting it. You mentioned some things a smartphone (or a laptop) can do already such as news, skype, etc. You mentioned your other "primary" devices..ie..laptops/PC's..are occupied with other tasks? You're a consultant. Occupied with what? They multitask.

I would argue you've wasted money by giving up billing hours (as well as laptops laying around) in order to try to be productive with a tablet.

>> "I would argue you've wasted money by giving up billing hours"

Your argument would be incorrect. I would have used time learning any bit of new technology, so it's not wasted time. The fact that webOS is so easy to use, the learning curve was just about nil. Most of my time was spent checking out apps.

My other devices multitask, but there are limitations there as well, particularly some of the memory and processor intensive applications I work with. If I am connected to a client's network or VPN, I do not always have full access to other resources. I have retired laptops that still serve their purpose, but at 4+ pounds, they just don't do it for me. My desk is only so big. It's okay if you don't get it. I get it, and that's what matters to me.

Terminal app in homebrew is working for me. I was testing some parallel processing shell scripts for work this morning on the TouchPad.

Jonathan,

What a brilliant review. You have managed to concisely put into words what I have been feeling but unable to articulate with my non-techy brain.

Great read! Well put Jonathan but it's hard to break through the iOS/Android noise right now. HP has some self inflicted wounds with the larger hardware, incomplete initial software and the snail like pace of their product launches. I just wish there was a way to break through all the noise so that webOS can be seen for it's virtues but HP is not make that an easy task.

Great article! At times, it seems like I'm one of the few who still really depend on WebOS to be a PIM stand-in for my old Palm vs. merely a phone + eMail + browser smartphone -- glad to see you're in that boat too.

I think you raised many good points. A few related questions:

-Based on your icon-set -- looks like you're using Chapura PocketSync -- did you get an advance WebOS 3.x tester copy?!? (if you can't answer ... jump up & down while waving your hand!)

-Given your line of work: how do you handle sensitive data in your PIM Databases (ie: Contact, Calendar, Task or Note records)?

-IF your answer to the last question is 'Chapura', how do you manage to keep your WebOS phone and Touchpad easily in-sync?

Thanks.

No comment. And oops. :) {J}

Touche'! I should have asked you to wink instead of jumping around. Suffice it to say, I'm quite looking forward to reading the up-coming review you can't yet comment on. :)

Good catch on the Chapura icon. This is something that I've been very anxiously waiting for.

Seems it might be getting close.

-Skippy

great review Jon, let the unknowing finally hear the truth. Go TouchPad !

Great piece. I've worked in legal technology for over 10 years now. To see how quickly tablets were adopted was suprising given that many firms are often slow adopters of new technology. And with the security required for confidential client work product the thought of iPads and iPhones seemed that much futher away. But, the fee earners wanted those devices at home and brought them into firms...and if a partner wants an iPad, then the partner is going to get one regardless of IT policy. That said, what I've been suprised about is how the lawyers actually don't mind the linear, one thing at a time approach the iOS takes. I've never seen an attorney's desktop with only one windows open...so why restrict yourself on an iPad/iPhone that way. webOS just WORKS the way people think...

Starting in September in a huge law firm as well, I cannot wait to try my TP (and hopefully Pre3) in a genuine business, work filled environment!

While I like the article itself, I cannot completely agree with it's conclusion. No enterprise ready device should be without multiple quality document editing options. Certain apps are now indispensable in my particular environment, including LogMeIn. The Citrix receiver is a good start. Still Evernote, at least two web-conferencing service clients and video out via dock or cable would be the final items required before I would even consider it a deployment option for my users. If these options become available at the time of the AT&T 4G model, we'll get one for extended testing. With ios5, Apple is addressing some of the management issues, so we'll be testing the ipad(x) of that time as well.
Finally, I hope HP moves quickly to deploy their next-gen pad. The og ipad was too low a target to aim at. HP, please "think beyond" when it comes to hardware & design. Users do care about looks, perceived material quality and "thinness." With all the software innovation revealed from the genesis of webos (and copied by many since), please HP, show some design innovation with the hardware. Wow me.

As has now been mentioned a few times now, the absence of LogMeIn is a serious deficit with the TouchPad.

I also agree that HP needs to "think beyond". All HP had to do was make a few hardware additions (HDMI out, SD card, etc) and improve the design (holy **** -what a fingerprint magnet!!!).

I thought the same thing as others have mentioned--"They cost the same, so why not get an iPad2?"

Of course, when I got the 32GB TouchPad for $399 at Staples last week, that made it easier to decide. :)

I find myself in agreement with janter and 1PTUser - while the TouchPad might have several features that make it a better fit for business, that still doesn't mean it's a good fit. There's still just too much software it still needs.

Jonathan overall good article. I am waiting on my Touchpad to be delivered anyday and then I will be able to see if I rate your article as GREAT from a business standpoint.

One thing I don't agree with is "The TouchPad and webOS phones use industry-standard microUSB connectors . . " I own a Veer and I don't feel this is using an industry-standard microUSB connector. It IS a webOS phone.

Point well taken. I tend to forget about the Veer in that regard. Will edit the piece accordingly, and thanks. {Jonathan}

It is amazing that whenever I need to write an email that requires me to read multiple documents side by side, I would need to pull out my Pre as "a second, multitasking screen" along side my iPad.

The dream future would be a Pre3 with a Touchpad. However, webOS still doesn't have native Asian language input, and a lot of magazines are still iOS-only. (and we all know or don't know what's going on with the Pre3) And we're still missing document editing. Hope webOS would get more mature soon, and that's when I'll be switching.

Also, I hope they get rid of that plasticy-feel on the next generation of devices. I like metal devices, the Sony Clie NX series, the MacBook Pro, and the iPad, even my Sony Walkman MP3 player, they all feel like higher quality premium devices then the plastic Touchpad.

That second to last paragraph is like the longest paragraphed statement(s) i've ever read haha. It's always nice to read about the pluses of WebOS, but it's hard to be excited when we read news of the possibility of the Pre 3 only being on AT&T and no idea of it's release date. As my contract on Sprint with the Pre Minus ends at the end of the month (on my birthday) I continue to doubt the release of the Pre 3 before then and even on Verizon, so the need for the Touchpad dwindles (the need for a tablet was never that great to begin with).

I believe your post is mostly correct. A few more key apps are needed to make TP a true enterprise device. But the foundation is there. The TP will make an excellent enterprise device with just a few more apps and speed optimization. To become an wide use general purpose consumer device, the TP will take hundreds of apps and lots more users. Let's hope that HP has the will (surely it has the $$) to keep on pushing despite all those irritating and irresponsible blog so-called journalists declaring the death of RIM, Nokia, and webOS, etc.
In medicine, the TP could be a force but none of the major office electronic health records that I know of are tablet based. Too much free text is still necessary - so tablets are less efficient than laptops or thin client pcs.
You bring an interesting point about Google and gmail. Despite occasionally thinking hotmail, and yahoo are old school, at least they don't, to my knowledge, abstract data from the emails. Medicine has lots of privacy laws. Our hospital is serious about encrypting emails between institutions and providers who are outside the system.

For me, until I find a tablet that will allow me to do powerpoint type presentations in a way similar to the experience on a laptop, none will be a contender for my purchase. Presentation capabilities seems to be the big missing piece from the TouchPad's "prosumer" angle that could set it apart from others. I want to see more than just output to a screen, but output to a screen plus a presenter view on the tablet. Maybe we'll see that on the next version...

"Apple's iOS runs on a closed-source Unix version"

According to who? Last I checked it was based on Darwin, which is open source, and based off of FreeBSD. (Which, as the name may make clear, is open and free, as in speech.)
Hrmm.. we don't need to resort to FUDding to get our points across, Sir. I also don't know why someone working for a news site got one of the Resonate TPs, seems like they should be able to get free TPs anyways, and these should be reserved for non-media 'normals.'

I'd like to thank JIE for that review, which crystallised a lot of my own thinking. As a software developer, I was initially seriously interested in webOS until it became clear that the schedule was slipping, and I bought a Transformer. The Asus Transformer is a very nice piece of hardware indeed, but until the Android 3.2 update started to make things work it was an expensive brick (please bear with me, this is relevant). As soon as it started to work, I started to use it seriously.
Mind you, I don't use gmail for serious messaging. I connect, thank you very much, to a fully secured mail server, and I don't keep client data on the tablet.
I then happened to acquire a Pre 2. Technically it is behind the iPhone or many Android phones. But the webOS UI is just so much better than either that it's become my primary phone. I doubt I will buy the current Touchpad, which is a little too out of date technically, but I strongly intend to buy the next model.
The bottom line is that, for work, it is better to have slightly older hardware if it means you can run superior software, and webOS is indeed already well ahead of Android and iOS for work. If HP can hold onto that, RIM and Microsoft are likely to be the main losers. If Apple succeeds in stopping Android, and HP actively licenses webOS - Apple may come to regret their decision.

I agree that webOS would be a great OS suitable for productivity, but I feel it has a way to go before it will be a good tool in the work place. Here is my reasoning.

1. We need document editing.

2. Ability to display on an external screen, for things like presentations.

3. For us sys and app admins we need RDP, VPN, SSH, other admin tool support.

4. More third-party enterprise support, such as for Juniper VPN.

Without these I am really unable to do any aspects of my job (I work as an IT Application Administrator). I can't even take notes and edit documents and workbooks and save them locally easily.

There are a few other things I'd like to mention about your article.

1. Android isn't nearly as fractured as you make it out to be. This is especially true of tablets as Google enforces unification for gingerbread. All Android phones (to my knowledge) run either 2.2 or 2.3. The problem is more of manufactures skinning their devices which creates a less universal UI experience. Every android device will notify you of any tracking it does beforehand. Let's not forget that the google tracking on the pre was opt-out for a while. Of course, if you don't trust google at all then you're missing out a bit if you don't sync your google account to your android phone.

2. iPads will no longer require iTunes in iOS 5. It's recommended, but you don't need it.

3. There are no problems "Side-loading" apps on the Mac. You can also buy an external Blu-Ray drive.

4. In my experience many people want to use their iPad (or other tablet) in the work place. Not because they are forced to. If neither IT nor the users want to use iPads (as you suggest) they wouldn't have been adopted into the workplace.

5. "the edges of the bezel feel like a brick wall blocking my productivity" Not sure what to even say about this... to each their own I guess.

6. iOS is based off Darwin, which is open-source.

I have a touchpad. Love it. I agree with the overall message behind this blog post that the TP has business potential. This post however felt very much like a rant with a lot of holes or mistakes in many of the assertions the author made. A bit disappointed.