Palm overwhelmed with application submissions 27
Starting up an application store is no easy matter. With Palm’s App Catalog set to begin application sales this Thursday, many developers have been submitting their applications for consideration. The flow of new apps into Palm HQ has been such that some developers have been left wondering about the status of their submission. As it would turn out, there have been so many apps submitted that Palm is having trouble keeping up. In response to questions about app submission status, Palm Developer Community Manager Chuq Von Rospach posted the following on Palm’s developer discussion boards:
We got more applications than we could handle well, which is a good problem to have. Unfortunately, it means we dropped some things on the floor, and that's bad, but with the impending "stuff" that's coming, this is all going to get a lot easier for everyone and a lot more transparent.
If you didn't get a response in a timely manner, let me apologize to you. We should have done a better job on this, and I apologize for this. I'm working with the people I work with on this to try to make sure we do a better job of this moving forward. Good news is we've hired some people -- one's started, one starts next week, and the third starts the week after that, and that'll give us some great people and some new resources to make sure this gets fixed and works properly.
A good problem indeed! It’s refreshing to hear that Palm has received what must be a flood of applications and has had to bring on more people to cope. It’s also refreshing to hear a company come out and so readily admit a misstep or misjudgment. So bring on the impending “stuff”!
Thanks to XYG for the tip!