Palm Pre Takes a Holiday - A Real Review 42
You may recall Palm's Real Reviewer program, wherein Palm awarded a handful of Palm Pre phones to lucky winners who, in turn, are blogging, twittering, and posting about their month with the Pre. Below, one lucky winner RizP of our forums, talks about how the Palm Pre made his vacation a whole lot more fun. Don't miss RizP's first Real Review, posted here in our forums. Read on!
After having the Pre for several weeks now, I wanted to share my thoughts on what I think is one of the hardest real-world tests you can throw at any mobile device: The vacation.
If you think about it, vacations are the perfect high intensity test for your mobile tech. When you're out for a bit of R&R, frustration shouldn't be on the itinerary. In other words, stuff just has to work. In the last few weeks I've had the opportunity to take my Pre a couple short trips, and I came away pretty impressed.
Synergy in action: synced calendars
For both trips, the Pre made itself quite useful before we'd even loaded the car. In the weeks leading up to our first trip, my wife put together a detailed itinerary: addresses, phone numbers, ETAs, business hours; you name it. I entered all of this information into my Google calendar so it'd be available on my Pre, and she had full access to it through the shared calendar feature if there were changes to the plan.
Camera:
The fact that I've had the Pre for only a few weeks and I've already taken nearly 250 pictures with it should speak for itself. It's so quick, clean and easy, you find yourself *wanting* to use the camera. That's something I could never say about my WM phone.
On our vacation I neglected to load an SD card into our dSLR at one of our destinations, so I thought I was totally out of luck. Much to my relief, the Pre filled in nicely in a pinch. Now, if you really lean on the camera and have a bunch of apps open, it still does lag, and no one should kid themselves: The quality is terrific for a phone camera, but it's not going to beat an equally spec'd standalone digital camera. But for what it is, I was definitely impressed. (Also, the lag's gotten a lot better since WebOS 1.1)
The photo at top is one vacation photo RizP took. Here are a couple more:
GoodFood:
After an evening of shopping, my father-in-law suggested we find a nice ice-cream place for a couple of impromptu scoops. This was a moment where the Pre was either going to really shine or fall on its face.
I said something to the effect of, "here, lemme check what's around" and loaded GoodFood (through Universal Search), tapped the magnifying lens and began typing "ice cream." before I'd even finished the first word, a list was forming. Moments (and one tap) later and I had a list with distances. We settled on a place in no time, called (through the app) to confirm they were open, fired up the GPS and headed over. I've been using mobile devices for a number of years now, and I've always found it pretty difficult to do something like that in a pinch. It's one thing to casually browse through apps when there's down-time, but it's something quite different when everyone is standing around waiting for you to get to the answer. The Pre (and GoodFood) handled the situation nicely. I honestly don't have a single bad thing to say about this. It was really great.
Multi-tasking:
I've come to realize it takes a change in thinking to take full advantage of what multi-tasking has to offer. It's such an easy (and gratifying) action to toss cards off the top of the screen, that you forget you can simply leave them open. However, once you to hang of it you can really get a lot done multitasking. For example, during the car ride back home from our vacation, I found myself with an opportunity to get a little scheduling work done. Specifically, I took a look at my calendar to decide when to put in for our next vacation.
After blocking off some time (making sure I wasn’t running afoul of *anyone's* calendar), I began to write e-mails to inform my supervisors of the next time I would be out. Since all of the e-mails were going to be quite similar, I simply opened up three new e-mail cards, typed a generic "I'm going to be out" e-mail into the first one, then copied the text and pasted it into the other two (leaving the calendar open so I could double-check that I was writing in the correct dates). It was short work to then put the correct e-mail address and salutation into each one and send them all off.
Stability:
There's very little to say about this; the Pre has been exceptionally stable. Even with the daily, heavy use I put it through, I've had perhaps only one or two inadvertent restarts. Coming from a Treo 700p, this is the difference is night and day. None of the above pros would matter at all if the device was constantly resetting.
So just as with my first post, it hasn't all been roses.
Battery:
This was definitely the most significant issue I ran into. As much of the traveling during these vacations was done by car it was easy to keep the Pre charged; but honestly, there's no way it would've made it through a whole vacation day, using GPS, finding restaurants, looking at wikis, and placing phone calls without charging in between. Every time we got in the car, I'd plug back in to top off. It never died on me during the trip, but that's certainly because I was watching the meter. There have been a few things I've been able to do to make the battery life quite a bit better; including disabling the GPS unless I'm actively using it and keeping the screen brightness at a minimum, but in reference to this vacation post, having a backup plan (car charger, spare battery) was a must.
Lag:
The other thing worth mentioning was some instances of lag when certain apps were open. Pandora was probably the biggest offender in this department. Don't get me wrong, it's a great app otherwise (I still use it almost every day), but the Pre is noticeably less snappy with Pandora running in the background.
Taking the Pre on Holiday
So all told, the Pre stands up to the vacation test quite well. It stays rock-solid stable, and moves fast enough to handle whatever might come up, all the while keeping you organized and on track. Just make sure to pack a charger or a spare battery, because you'll want to have it around the whole day.
Thanks for submitting your Real Review to us, RizP!!



























42 Comments
I have yet to take my Pre on a vacation trip, but I have taken it on extended business and personal road trips. I would have to say that RizP's review is pretty much what I would have expected. The Pre just works well, even in a pinch when you need something you didn't anticipate (like directions to a restaurant I *thought* I knew where it was until I pulled up and found out I was in the wrong place.)
The negative comments are also what I would have expected. I really wish I could depend upon the Pre to just survive a day of moderate use without the fear of losing power. Consequently, to alleviate my anxiety I have an extra battery always with me, a car charger, two Touchstones, and I always leave the phone plugged into my USB cable when not in use.
I do appreciate the review. Hopefully it will help the hold outs to see how powerful and useful the Pre actually is.
I took three weeks of vacation and used my Pre, iPhone 3G (3.0)
Week 1 - Bay Area to Sun City AZ
Week 2 - Sun City to Sonora Ca via 395
Week 3 - Sonora to Klamath River
The winner was Sprint. Out of nearly 2000 miles, I figure that ATT had "No Service" for 550 miles of the Trip. Sprint had cover except on the Sonora Pass.
No matter what, the primary purpose is to make and place calls, ATT and iPhone was a miserable failure at that, while the Pre and Sprint did the job.
Yes I know, no carrier has perfect coverage, but ATT/iPhone come at a premium cost and can not equal the lowly Sprint/Pre. I expected better out of ATT.
Great review that is remarkably accurate in mirroring my month long experience with the Pre during the regular work week and weekends.
I've just installed the Seidio 2600mAh extended battery so will be posting a review in a couple days discussing the obvious - power vs bulk.
I'm looking forward to your comments. In the past I was okay with adding bulk to get longer life (I did that with my Treo 650p) but I'm a little more reluctant with my Pre. It was designed to be the shape and size that it is so I'm a bit hesitant to sacrifice some of that engineering and aesthetical effort.
so this isn't a Pre story persay-since it could have probably worked with another phone-but i thought I'd share anyways.
I just recently went on vacation to the UP in michigan. I had absolutely no service where I was which I knew would be the case anyways. I went for a run one day in the woods and got lost. I was running with my Pre for music and somehow I still had 1 bar of roaming service. I was able to call my friends and they were able to find me! This is more a recommendation for all those runners out there to not be afraid to take their Pre. you never know when you'll need it's features!
I don't know how I had one bar, i was literally in the middle of nowhere.
Unless I'm mistaken, none of the current phones receive analog signal anymore, and haven't for a long, long time.
I've been using the Pre since it first came out. The only complaint I have is the battery. Everything, and I mean everything, is quite imppressive.
I've found myself becoming a salesman anytime someone asks me about my Pre. Especially someone trying to decide between an Iphone or Pre. The argument usually dies once I start talking about Pre's muli-tasking and synergy capabilities. I usually end the discussion with one question. What does the Iphone really have? Apps?? Seriously?? So your Iphone has 500 apps on it, and you use....4? Maybe 5 or 6? Besides, Homebrew apps Rock!!
Pre can handle it all!
LOL! I can totally relate to the "salesman" pitch, because this sort of thing happens to me all the time. Unfortunately, I have also had a very tough time - no matter how right I prove myself to be - convincing people to choose the Palm Pre over the iPhone. I've found different "groups" of people that, for different reasons, say they'll go with the iPhone.
The "Jesus Phone" People
These are people firmly in the iPhone's camp. I affectionately refer to them as iSheep. If Steve Jobs tells them multitasking shouldn't be done, or if a removable battery will harm the device's construction quality, they believe it. Hey but you know what? Fine. I'm a Palm Pre fanboy myself and no matter how cool the iPhone may get, I never see myself going back to Apple products because to ME, they're the work of the devil himself. Hahaha sorry...
The "Highly-invested" People
These folks have owned an iPhone and while meh... they think it's okay and the Pre is great, they've already bought a good number of apps on their iPhone....... or many members of their family are on AT&T. Understandable, too.
The "Brand-conscious" People
This one has surprised me, but just like with cars and clothes, there's a great deal of snobbery with these phones. If it's not instantly recognizable, then it must be bad. The Pre's infantile status puts it at a major disadvantage with these people. These are the sort who find the mirror on the back of the phone to be THE most impressive feature. Hmm.
The "Uninformed Masses"
"Oh is that the new iPhone?"
"No, it's the new Palm Pre."
"Oh. What does it do?"
"It's awesome! Check this out it MULTI-TASKS."
"..."
"See? You can have this and this and this open at the same time!"
"..."
"And you can have tons of calendars, and you can see them all at the same time, and they sync wirelessly!"
"..."
"Isn't that cool?"
"..."
"Hello?"
"... Where are the games?"
... These people shouldn't HAVE smartphones anyway, but they'll drop a couple hundred and then get suckered in to a pricey contract with AT&T. Sad. I don't know how to save these people. Heh heh.
Of course I say all this stuff tongue-in-cheek, but you get the idea, and I'm sure some of you could add more "groups" to the list.
LOL. Loved the "Uninformed Masses" dialog.
I agree, the battery is a bit of a problem. I took it off the charger, and we left the house within an hour. I had the GPS on as soon as I took it off the charger. Before we were half way to our destination (less than an hour away) with one side stop of about 45 minutes, the battery was at less than 50%. I have a car charger so it was able to be charged. If using your Pre for turn by turn voice directions and GPS, make sure you have a car charger and/or spare battery. Other than that I agree with review and comments about iPhone. I had my new iPhone 3Gs. It was on the Edge 2.5G network at our destination (less than 10 miles off I-80 in PA). The Pre was on the 3G network, but not Rev. A but Rev. 0. So much for AT&T
I read about a lot of people with *both* an iPhone 3GS and a Palm Pre. The only person I know personally who has more than one smartphone and the data plans to support them is an app developer. How do you have two rather expensive phones/plans? (My guess would be work and personal.)
I totally agree about the battery. I suspect the iPhone gets a little longer life on a full charge...but once it is gone that's it (unless you can recharge.) I just hooked up with a friend today who got an iPhone last week for his birthday. He said that he considered the Pre but went with the iPhone much for the same reasons as categorized above (brand loyalty, already owns other Apple products, etc.) He was very impressed with the Pre. When I told him the battery was replaceable I think I saw a glimpse of remorse (apparently he didn't know about *that* benefit.)
I spent a day on a 55ft catamaran around the Napali Coast on Maui. I was able to upload pics right to facebook and use the navi on the island. This phone has proved to be great for me so far.
Thank you for your informative review. We're headed out of town for our anniversary in the near future, and it's great to hear that the Pre will do just fine. :)
Great reviews. Thank you for that. I'm going to have a Pre as soon as it will be available here in Germany at o2. I played with one in the states while being on vacation there. It was a really great device. Have the emulator installed and can't wait to have one myself.
Jon D:
I cannot watch the pictures cause you don't share them with everyone, just friends. Could you upload them to flickr or sth similar?
similar experiance for me. The Pre is awsome for vacation use. I used the camera a bunch (wish it had a macro setting). One GREAT thing about the Sprint Navigation app is that even if you get out of network range *after* you have already set your route, it will continue giving the directions because it still has the GPS signal. The map won't update because there's no network signal to download from , but it still gives you the verbal directions at the right place and time. THis was VERY helpful as I ws driving a lot in the boonies and out of Sprint range.
The Pre is all about the apps, can't wait to see what all is available by the end of the year.
Yeah to add to this and whateveryone else has been saying, I use my Pre for work + play. I come from 2 years with the iphone and I jailbroke/unjailbroke it over and over and needed it for work. I bought the Pre and have been so happy. Granted I want more apps but I am content for now.
For work: here are a list of things I need it for while at work.
GPS: I use this every day, I drive to new houses as a photographer for a real estate company and switching from iphone gps to this is a dream, like previous user said if I don't have signal it still has my route and location. Really helpful and accurate.
Camera: the camera is the biggest part of my job, I am using my Pre camera in place of my 8 MP cybershot and in day light the quality is on par! It struggles with dark lit areas but I work during the day so I can usually open a window to get more light. It takes photos so fast it honestly reduced my time at each house by about 10 minutes.
Email: the email app is great. Opening multiple cards to send emails and being able to switch cards to other apps to get information at any time is amazing. Receiving an email the second I get it through imap gmail is such an improvement over waiting for the iphone to give it to me every 15 minutes.
Calendar: this is a huge 1 for me. I have 4 calendars, 2 work 1 my personal and I share 1 with my girl. This is actually now fun to use, at work we use google based email, calendars and google talk. So with the shared calendar any updates my boss adds I can see at any time and vice versa. The calendar app is also just a lot of fun to play with.
Notifications. Need I say much? I love how the Pre handles notifications and after 1.1 the notifications for sms go away when you go to the conversation. Notifications are really great I love then.
IM/SMS in one app: this is amazing for me, I really want them to add MSN and yahoo but so far I have a lot of AIM friends and I text a lot, plus I use google talk for work and it really is helpful.
Overall even if I wanted to go back to the iPhone I really couldn't as this phone is actually making my life easier and not frustrating me like the iphone. Now I know there are somethings on the phone that could use improvement and I hope updates keep coming. Can't wait for more apps too. Now again I was an iphone user/lover for 2 years. I just got fed up with somethings (especially the lack of multitask). I jailbroke the phone to add the backrounder app for multi task but it made the phone lag so much it was useless. Anyway unless ur only into gaming the Pre is hands down best smartphone out right now.
I'll be going on vacation the end of this month. Thanks for all the great reviews. I think I'll turn off my push e-mail and I have no need for the GPS, so hopefully taking/uploading pics, a few calls and e-mail won't hurt the battery too much.
Thank you! Great review.
Somehow, I had missed GoodFood in the app store until you mentioned it. I just signed up and spent the last two hours entering restaurants and reviews. :)
The Pre went on vacation with us this weekend to Corpus. I installed "Navi" (the name we gave the lady in the Sprint GPS) on top of my car's dial console, and she got us to the hotel without a problem. When at the hotel, I took photos of the family playing on the beach, and uploaded them to our Facebook account using the hotel's WIFI right from the beach. After the beach, I used GoodFood to determine that there wasn't anything worth driving the distance we were wanting to drive for dinner, so we just ordered room service. The following morning, I logged onto the website of the Texas State Aquarium to find out the hours and prices. I then used GoodFood again to find a nice IHOP not too far away for breakfast. Navi got us safely to the IHOP, to the aquarium, and back to the hotel, where I again shot some great pics from our oceanfront balcony and put them on our facebook page. That night we found a nice restaraunt nearby with GoodFood again and I walked over and got our food to go. This morning, I installed Navi back onto my car's instrument console, and she led us back home, and also helped us find a Jack-In-The-Box and a nice potty break stop enroute.
My only gripe was that the phone was basically hot enough to fry steaks after being on for 2.5 hours, and the dead spots along IH-37 where I couldn't get EVDO access...
Hey try THIS installation of "Navi"... A Bracketron A/C vent GPS mount. Found it at a random gas station for 15 bucks! It works great for long road trips, and allows room for the power cable to plug in!
[CLICK ON THE IMAGE TO VIEW FULL-SIZE]
When you had Navi on your instrument panel was she being charged?
NiTeSHiFT i think gsm pre will be cheaper and earlier in other country's. ill be gettin' one of the uk or austria or somewhere. once o2 got it ill only go for data plan.
nice review btw.. i first thought crazy way of multitasking since you should be able to seperate receiver with "comma" "," but if they should not know of each other or simply get other dates and times its great to use more then one mail app at a time.
I expect Palm would update the email app to have search and sort functions. These are probably the most frequent email requests I've read about. They'll update it. Give it time. A spell-checker with customizable dictionary would be cool, too. :)
I really like my Pre, but after reading the review and the comments, I have to wonder: how can you enjoy using the calendar? Once I get to any particular day, it often takes many seconds to load up the events on that day and go from the blank, non-interactive, grayed out state to one that actually has my events and that I can interact with, sometimes as many as 15 seconds. This makes making new appointments a long process with potentially a bunch of waits.
Also, with the lack of time zone management, after several trips, I'm still not sure what happens to my appointment times when I'm out of my time zone. I think I've just sort of not depended on it for that when I've been out, so I haven't analyzed it...Anyone else have better info on that?
I love my Pre. The navigation and google maps saved my Fiance and I from getting too lost in the Nevada this summer. Used it to find a Best Western Hotel in Tonopah, Nevada before hitting Las Vegas. We used it extensively during a loop trip to locate hotels from several cities in Northern California to Yosemite N.P. to Nevada and back. Also used to book some of the hotels online. Find restaurants, shows and touring sites. It Gets Better and Better! :-)