Pre 2 to be available unlocked 'direct from HP,' camera quality and RAM speed increased 146
Sat, 30 Oct 2010 2:05 pm EDT 
Bits are still trickling out about the fine details of the still-yet-to-be-reviewed Palm Pre 2. This time, Palm Senior Product Manager Tim Pettitt revealed to videoblog markguim.tv that, yes, the Pre 2 has a Gorilla Glass screen. The phone’s new 5 megapixel camera still packs the magic-sharpening “extended depth of field” tech from the original Pre, but now can take a picture as fast as every second and includes better white balancing for better picturing.
What really caught our attention, however, was that the Pre 2 would be available unlocked for GSM users directly from HP.com. Whether that’s the “steeply discounted” developer device previously discussed, or a separate consumer release of the unlocked device, is unclear. Regardless, we’re still happy to hear that there’ll be an unlocked version of the phone available to regular Joe consumers that happen to have a spare SIM card lying around. Pricing and availability will be announced in, you guessed it, the coming months.
In other news, French developer ScienceApps (the blogger behind Palmpre-France) posted on Twitter further nitty-gritty specifications about the Pre 2. As we suspected, the processor is the Texas Instruments OMAP 3630, clocked at a full 1GHz. Additionally, while the Pre 2 does have the same amount of RAM as the older Pre Plus (512MB), the memory memory chips are now of the 200MHz variety, as opposed to the 166MHz in the Pre and Pre Plus. Overall, this will all combine for a faster, snappier, and longer-lasting device.
Source: YouTube, ScienceApps (Twitter), Palmpre-France; Via: webOSroundup (1, 2)
146 Comments
Cool. Hope I'll be able to get this in South Africa :-) Need to finish off my app...
Does Gorilla glass mean that I won
check out corning web site for info on their gorilla glass i'd say , corning does make quality stuff
It probably does mean that the average user will seriously not have to apply a screen protector, but it might still be a good idea in a rough and tumble environment.
You shouldn't have to worry. Gorilla glass is really strong glass. Both the Motorola Droid and iPhone 4 use it. It's not often you hear of somebody getting a scratch on those phones. It wouldn't be bad to have a screen protector on it, but it isn't something you really need to worry about.
Considering the price of a screen protector and the overall lack of quality of the Pre, I don't think it would be a bad idea to spend the few dollars.
iphone 4 dosent have gorilla glass it actully has a weaker glass then it but still very strong it's the same glass they use on helicopter windsheilds I think
"...the memory memory chips...."
Is that double the memory? ;^)
Anyone know what the difference is between the 3630 and the 3640? It the "3640" is in the Droid 2 Global. But it's only running at 1.2Ghz.I can't wait to see how far this "3630" can be overclocked in the Pre 2.
"...and longer-lasting device"
This time you only have to get a replacement from Sprint every two months instead of every month.
Why would Sprint ever have to replace a Verizon phone?
.................
Wow.
It was a knock at how crappy the quality of the Pre was.
maybe folks should treat their phones like tech instead of hockey pucks.
If you honestly think that almost every single person that has visited these forums and abroad have "abused" their Pre's anymore than any other phone then there is absolutely nothing that can save you from your own stupidity.
I've never ever ever ever ever had to replace my phone more than twice via the replacement program [and that is when I had a phone for two years each] and yet with the Pre I had 12 in 12 months.
Even my mom, whom I gave my 12th Pre to, whom has NEVER EVER EVERRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR used the replacement program in her 9 or so years with Sprint [and never ever everrrrrrrrrrrrrrrrrrrrrrrrrrrrr dropped any phone she has owned once]
is going to need a replacement because the three "stress fractures" are about to have about 25% [or more] of the front face of the Pre break off.
Really, I cannot stand the amount of ignorance and blind acceptance this community has.
Even Apple fan-boy forums have less of this shit.
And hell, at least their product is successful.
troll much :)
I'm going to have to go with "you're doing it wrong", because I (who have taken no special care of his device and has, in fact, kind of kicked it around a bit) have only had to replace my Pre once, and that was because the audio jack was coming loose from the mainboard.
Is the slider mechanism iffy? Yeah, there's no doubt. Does the phone have an unpleasantly high failure rate in a number of places? Sure does. Does the fact that we still like the phone in spite of its flaws make us "ignorant" or "blindly accepting" or even "fan boys"? Absolutely not.
I don't think anyone, here or elsewhere, would claim the Pre is a perfect piece of technology. But your anecdotal ranting about your own experiences with the phone does nothing but prove what you're trying to claim isn't true: You abuse your phone. If that weren't the case you wouldn't have gone through twelve of them in as many months. If the build quality WERE that low then stories like yours would be commonplace.
Unless of course you were going for hyperbole. In which case you fail even harder. Good try, though. Except it wasn't.
You said pretty much what I was going to say. I'm still on my first Pre (it has a little nick in the screen from when I dropped it on the sidewalk once), but no cracks or scratches. My friend, however, got to his 6th Pre before he switched to an Epic 4G (his girlfriend is really clumsy though...she was responsible for at least 3 of the replacements).
Overall, excellent operating system put onto hardware that is of OK quality. I just can't wait for a Palm phone with a larger screen.
your are right... i just want to say that one of the reasons the pre needed to b replace often (that most people dont think about) is that the pre is small and smooth which makes it quite easy to drop. it has slipped out of my hands plenty of times. i have had a case on it but i like the smallness of the phone. a case emakes it clunky.
I find it hard to believe people who suggest they have had their Pres replaced 5, 10, 12 times. I had a launch day Pre up until last month. i did have a stress fracture on the USB side of the front. facing plastic. my phone is insured, and I have the total equipment replacement on my phone. i went into three different Sprint stores to see if I could get a replacement and all three times i was denied. I was told this is basic ware and tear. Please enlighten me on how stores ore replacing your phone 12 times without hassle.
Sprint has ongoing records of replacements. I find this very hard to believe. I hear the same story all the time an time again but it just sounds a little exaggerated to me.
"I find it hard to believe people who suggest they have had their Pres replaced 5, 10, 12 times."
Damn that sucks. You find it hard to believe your own community where dozens and dozens have people have posted the same experience?
How about Sprint?
I know a Sprint store that stopped replacing Pre's because ....and I quote..."We're tired of disappointing our customers" so they would just tell people they would have to go to a different store cause they're out.
It is NOT, IN ANYWAY, uncommon for a Pre user to be on their 3rd - 12th Pre.
Having taken my Pre to the store for all these replacements [different stores mind you, not always the same] I've never had any resistance in replacing the phone.
Several customer service reps have made comments to me such as "wow, you're only on X number of replacements? I've seen much higher"
When it comes to this topic there are of course going to be people only on their first couple of Pres. The reason is the issue is a hit or miss issue. For whatever reason.
But the typical Pre user is hitting more than you realize when it comes to needing multiple replacements.
I again back my statements up with more facts.
I've had my Evo since August.
Not a scratch. Not an issue.
I can even take a picture of my Palm Centro or my Palm Treo Pro or my Treo 800w or even some flip phones I still have where you will see them in close to mint condition.
I don't abuse phones.
My mom doesn't abuse phones.
My brother whom had a Pre doesn't abuse phones. He was on his 6th replacement. He's had an Epic since it's release.
Want to see a picture?
Not a scratch, not an issue.
Make any asinine claims you want.
Facts are facts.
I'm not the only one to make claims like this either...not by a long shot.
Scroll down, read kra2y's post.
You are so amazingly full of shit it's amazing there are enough brains in there to switch on a computer.
Not what you want to hear doesn't make what's said not true.
Sure it does. By your statements everyone here has had the same experience you have. If not everyone, almost everyone. This is the 1st time I have heard ANYONE say they had 12 pres in 12 months--1 per month. I don't believe you. Simple as that.
Besides, all you have done is try to change the subject of the unlocked Pre 2. So what if hardware was a known issue on the initial Pre--nothing like what you said, but an issue. We all know it & is NOT what this article is about. If you hate the Pre so much, why do you give it so much of your time.? If you are interested in a new webOS phone, why are you bashing not only the 1st one, but the 2nd one which you have not touched?
Could it be that webOS is kicking Android"s butt still on the Sprint poll? Could it be a little OS envy? It is closer now 59-38%, but can you imagine what the score would be if Palm had made better hardware to begin with?
Had my 1st Pre for 16 months. Just replaced it last week. I dropped it on concrete, in the trash, etc. My Pre did pretty darn well w/about 5 falls to the ground.
It's amazing when people still don't have any idea what they're talking about.
I love webos, that's why I'm here.
I'm not "envious" of anything. Because, again, I love webos.
I made a joke and the fan boys on this site, that defend even without any facts to back it up, had to jump down my throat.
Read some of the links I've posted in here. Other people replacing 12 pres, other people going through 4 phones in a week. Etc.
READ, UNDERSTAND then post. Not before.
How many different people are you guys going to call liars before you realize its reality?
I KNOW that most people are generally careless and treat their phones little better than hockey pucks. This is based on general observation of people whether they own a Pre an iPhone a Droid or a $50 flip phone. We live in a disposable consumer culture and most people treat their phones (and everything else) accordingly.
Precentral does attract a lot of fanboys. It also attracts a lot of retarded trolls such as yourself. 12 pre's? Please... If you broke a dozen Pre's in a year then it's CLEARLY a case where you're a careless twat.
Ya know what I KNOW?
That I never seen my friends ever getting replacements for their Blackberrys, Iphones, Android phones etc.
I also KNOW that I don't get replacements for mine either.
What you seem to KNOW seems to not coincide with reality. Sounds like a Precentral user to me.
1 PRE per month? SERIOUSLY
Coming from a troll, I'll take that as a compliment.
If you don't know anyone who has ever replaced a iPhone or a Droid, then you must not know anyone who has had an iPhone or a droid. Whcihc isn't surprising for a troll living in his mom's basement. I'll have her send down another bowl of cheesy poofs after I get my $5 worth out of her...
Name calling: What people do when they have no intelligent response to come back with.
http://forums.precentral.net/2737724-post50.html
http://forums.precentral.net/cdma-north-america/265178-sprint-hosing-me-...
http://forums.precentral.net/2723384-post9.html
http://forums.precentral.net/2727195-post13.html
http://forums.precentral.net/2390275-post1.html
That's from opening a few threads searching the word replacement.
I refuse to do your work for you.
Look around, open your eyes and read.
You'll find how common it is.
Oh, by the way, I'm not the only one on the forums that went through 12 pres.
I'm a PreCentral user & proud of it. Appears you are a user, too.
Really, i don't know a person with an iPhone who doesn't invest in AppleCare. I know people on their 6th or 7th iPhone. I know people on their 6th or 7th Pre. I know people on their first Pre and people on their first iPhone.
You failed at making a joke. "Ha, I have made fun of quality on a phone no one has seen." If you know a Sprint store who stopped replacing Pres than you know a Sprint store who should be reported. Maybe they used that as an excuse to stop dealing with you?
You're just flat out lying about the 12 in 12 months. LOL! Just the fact that you have to put alllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll that emphasis while dropping your comment is proof in the pudding. Who are you trying to convince???? So, as I know it, Asurion will only let you replace 3 phones, while paying your deductible, in a year's time. So, let me ask you idiot? Why would you spend that much money on a phone you didn't like that was so crappy?? Why not just switch phones,since you were spending so much on deductibles?? You're just foolish if you expect anyone to believe that shit, but what's worse is I actually think you believe it! Look, put down the crack pipe, switch out to methodon, and then maybe enough fog will lift for you to see that the 12 pres you thought you returned, were just paper clips you were trying to exchange for another rock...LMAO!
Ya know what's funny? When you PROVE that YOU have no idea what you're talking about.
Asurion only allows 3 replacements a year.
*2 with Sprint only allows 3 replacements a year over the phone.
There is NO RESTRICTION on the amount of replacements that you can do in the store.
[the only catch is they see the phone and will not replace it if there is abusive damage]
Thanks for speaking without having correct knowledge though.
You know what's best about this though? It shows that I don't abuse my phones. Because Sprint doesn't[or didn't prior to its newest change] replace physically damaged phones in the store nor through *2.
matty is 100% right about the replacement plan. you can replace it if there is a problem with the phone that isnt abuse or wear and tear. like if the phone's 3.5 mm jack stops workin or the power button sticks (both kinda common problems) they will keep placing them everytime, as long as u dont have water damage and it doesnt look like u beat the shit outta it.
I am on my third pre but only because I am anal! The first 2 had one or 2 dead pixels. This 3rd one i have had since August 09. No cracks, no oreo, a couple nicks from when it slid out of my case and onto the driveway. Slider is a little sticky. But overall, overclocked, and works like a champ. I see how people abuse their phones at my gym. throw them on the floor, dropping them etc. Some, not all people are a bit rough. But the phone should handle some abuse. Hopefully, Palm is getting the super device perfect before letting it go to us Sprint users!
Matty, you certainly do seem to have a firm grip on stupidity. Maybe you can save our little community from stupidity, ignorance, and blind acceptance by simply not posting.
And you've gone through TWELVE Pre phones and you aren't abusing them? What are you doing to them?!?
+1
Matty, why are you here? Really 12 Pre's? Either you need to return to a flip phone or learn to take care of something.
What part of "I've never had to get a replacement for another phone more than twice in two years" don't you understand?
Why don't you look around on these forums and do some searching? There's been people with similar stories all across these forums since day one.
I've had my Evo for three months. Want to see a picture of it? Not a scratch on it much less any "stress fractures" and certainly no problems whatsoever when it comes to button failures, speaker failures, power button breaking, touchscreen failures or ANY OTHER ISSUE that I had with my Pre.
Here's an amazing fact too:
My Evo, when I bought it at the store, came working out of the box.
That's right.
Unlike the Pre where it was DOA, my Evo actually worked out of the box.
Only ONE of the twelve replacements was due to "abuse" where my friend spilled his drink on the table and it soaked my Pre.
The other eleven times it's because it is truly garbage.
Welcome to reality.
And I'm on my 2nd pre since June 6, 2009. welcome to my reality.
me too. and this one has a stress crack because i dropped it but its fine. i hate my car because my neighbor has a better car than me and my door squeaks. please.
Ditto. I only had to replace my first one because I forgot to take it out of my pocket when I jumped in a creek.
I'm on my 3rd only because my wifi and bluetooth didn't work on the 2nd refurb.
I went through 6 Pres, my Wife is on her 3rd, Mom is on her second, brother is still on his first (which is suffering from the usb-door-crack-traveling-accross-the-screen defect). Both my borther's and my mom's pres need to be replaced but they have chosen to simply wait for their contract to end so they can dump the product completely. They've all dropped the insurance because it is cheaper to get a pre on craig's list or ebay if their Pre's die completely before April. My wife's 3rd is acting up but is not at a point where she feels like it justifies a replacement. She is also now waiting patiently to dump the Pre. I'm now on my 1st Evo which has already outlasted my 1st Pre.
The Pre has one of the highest return rates for smartphones. It is the only product I've had to return so many times. Nothing that I've owned (not one single product) have even approached the failure rate of the Pre. While I haven't had 12 Pre replacements, I've effectively had a replacement once every 2 months. So much so that Sprint gave me some service credit "for my troubles". Just in my family, the Pre has had a 100% failure rate.
why the heck are you still in the community anyway. you on some campaign or something. you have had problems with your pre. sounds like you are pissed and you don't like the phone.
we have agreed with you that the build isn't good. that's something that is being worked on by HP in other form factors. you have an evo that you apparently like so move on. unless you are some kid or something just writing here to tick people off. palm didn't work for you. move on to another blog or see a psychologist really now.
and for the most part even though this blogsite is called precentral.net we essentially are excited about webOS and great hardware will come. move on please. tired of all you damn whiners. go to another forum and leave us "fanboys" alone.
Sorry to break your bubble there "Mattytrollx" but SEARCH as you might for any and ALL polls on the Pre\Pre+ and you will find the OVERWHELMING MAJORITY of respondents are ON THEIR FIRST PRE.
Will there be some on their 5th or 6th? Sure, but most will not. Also of the (now 16) Pres that I have "sold" and users I interact with, there have only been TWO replacements out of the 16. And to this day I have NEVER seen "oreo" on a Pre slider in person which by your "statistics" should be impossible.
The comfy spot under your bridge is getting cold, you should head back now...
I am late but want to add my 2 cents. I have had my Pre for almost a year and a half and have never had to replace it. Furthermore I have dropped it,....i dont even remember the the count anymore it has been so many times. It was apparent when i got this phone that it would need a protective case of some kind and a screen protector, so I got both. There are some nicks and one crack from the last drop but the screen is still perfect. I do consider myself fortunate because I have talked to others that have had the pre and did have to replace it for one reason or another. I just wanted to say that there is someone out here that has had one for almost 1 1/2yrs and dropped it countless times and has never had to return it. I love WebOs but do think that Palm is falling short, and if they dont do something fast will be left in the dust. They need to make more styles of phones that run the WebOS. With phones like the Iphone and the Evo, the pre cannot hold up when it comes to the experience of web surfing and watching movies. I am a long time Palm supporter but I fear that they are fighting a losing battle.
maybe a silly question, but since I have never looked into anything like this before, if HP is selling the Pre 2 unlocked, does that mean it will work on the Sprint network?
No, only GSM networks.
Sprint is CDMA.
that sucks, Oh well I'll just have to wait.
thanks to ur eye-opening post, matty, I will now go get an evo.. Phhhhh
I am not trying to sell anyone on any product.
But I will not sit here and have people claim I am a liar when I am one of many when it comes to this situation.
I know other ppl are trying to be nice and all; but you're a freaking LIAR... YOu go through 1 pre per month? seriously. 1 fckn pre per month? SERIOUSLY
The pre is flawed hardware wise, I'm on my third. but for you to claim you went through 1 pre per month is freakin big a$$ lie.
Look through the forums.
Nothing I have said is a variation here from what I've said.
Nothing has changed.
I don't lie.
Assuming I lie because you don't like what is being said is beyond ridiculous.
That being said, you are welcome to any opinion you want.
I went through 1 every two months. Not quite 1/month, but still, it is by far the worst failure rate I've experienced with ANY product.
No one is calling you a liar. Well, except me. Everyone else is just saying you're careless (and maybe a liar).
Marco is also currently experimenting with a 200MHz RAM overclock on the Pre in the latest alpha F105 kernel from the WebOS Internals kernel testing feed.
-- Rod
*tips finger*
Excellent.
Is it possible they would sell a CDMA unlocked version? Or is that technically not possible?
For the upteenth time this non-smartphone owning individual wants some Sprint love. Pre 2 baby
It is possible.
I believe it is also possible to convert a Verizon Pre 2 to Sprint since they're both CDMA.
if the pre can be clocked @ 1.2 Ghz, I can't wait to see what overclocking will achieve on the pre 2
by the looks of the vidoes of the pre 2 running i think it doesnt need to b overclocked. my overclocked pre - is pretty fast and the new phone looks way faster... however i havent seen it try to open google maps haha... the over clocked pre - still takes forevvvver to open that, so long, it actaully stops me from using it
Thanks Rod.... Good info
this is great news! I am on sprint, but I will find a way to have this new phone. Sweet!
T-Mobile 3g bands please!
Won't happen.
P102UEU: UMTS 900/2100
P102UNA: UMTS 850/1900
P102UNA2 please!
I've had 5 pre minuses in 11 months. None were from abuse. 3 blown external speakers ( one of which lasted 2 weeks). Another volume up button not working within 2 weeks of receiving. No cracks or scratches. You idiots out there gonna blame me for abusing the phone too. Slider mechanism sloppy on all. Just trying to hold out until they come out with a new phone not another minor spec bumped pre ( yawn ).
I appreciate the support Kra2y.
These people won't listen though. But thank you.
Just two of thousands of stories.
C'mon Matt, your story is BS..Kra2y's story is believabl, cant knock him down for that... YOu went through 1 pre per month? seriously...
Look through the forums.
Nothing I have said is a variation here from what I've said.
Nothing has changed.
I don't lie.
Assuming I lie because you don't like what is being said is beyond ridiculous.
That being said, you are welcome to any opinion you want.
C'mon seriously... 1 PRE per month? LOL
dude many pres just had small problems. whether it be a bad oreo, hf jack not working right, power button sticking, blown speaker, dead pixels, volume rocker messed up, you would want to get your phone replaced if u had just ONE of these problems. lots a people had these problems. he was probably a small percentage of people that had one of these problems on everone of his phones. i dont think he is lying, just very unlucky. y would he come here to lie about that?
Why is everyone so pissed about all the users who have had multiple replacements? I agree, 12 is a shit-ton of phones to go through in 12 months, but if you happened to have exceptionally bad luck it's possible. On the other side, I've had my Sprint Pre since February, and I've had no hardware problems at all. I have scratches on the screen from dropping it a couple times. My charging door is still attached, no oreo effect, the button isn't causing cracks on the housing, and I'm still stoked about using this phone.
To summarize, plenty of people have had to replace multiple lemons; it happens. Most other people have not. Perhaps those replacing their phone multiple times need their phone to be absolutely flawless, while those who haven't replaced it are fine with a pretty darn good phone.
"Most other people have not."
Most people have NOT had to have 12 replacements.
But most people HAVE had to have multiple replacements.
Multiple replacements YES, but 1 replacement every month that's super hard to believe man... 1 pre per month? lmao
At what point did I say my situation was typical?
At what fucking point?
Amazing. I didn't.
3 - 8 is typical though. And that's straight from reading the last year and 3 months on http://forums.precentral.net
1 PRE per month?
Between Doa's and garbage quality? That's what it averaged out to be.
MattyKinster, It's clear some people are not meant to carry electronics. Please don't prove that you're not meant to have unfettered access to the internet too.
It's funny how people make condescending remarks to others when they hear what they don't want to hear.
I again ask, do you want me to take some pictures of my Evo?
I've had it for three months. No issues no scratches no problems.
How about a picture of my Centro, Treo Pro etc... You'll see them in next to mint condition?
Instead of being offensive to people that don't say the things you want to hear...how about growing up and actually doing some reading?
Facts are facts. I've supported what I've said with facts.
You people support what you say with opinions and name calling.
hmm I wonder why
You wrote:
"But most people HAVE had to have multiple replacements."
Is that true? Most Pre users (i.e., more than half of all users) have had *multiple* replacements? Do you have a citations for this? If it is true, I'd be genuinely interested in seeing the numbers.
http://gigaom.com/mobile/palm-pre-build-quality-issues-continue-to-slide...
http://www.precentral.net/palm-pre-hardware-issues
http://www.geardiary.com/2009/06/29/do-pre-quality-issues-spell-trouble-...
http://news.softpedia.com/news/Palm-Pre-Comes-with-Hardware-Issues-11581...
http://www.macworld.co.uk/business/news/index.cfm?newsid=26479
http://www.prethinking.com/home/2009/7/11/how-bad-is-your-palm-pre-twist...
http://community.sprint.com/baw/thread/28439;jsessionid=6D451B98A27A54A7...
http://forums.precentral.net/2737724-post50.html
http://forums.precentral.net/cdma-north-america/265178-sprint-hosing-me-...
http://forums.precentral.net/2723384-post9.html
http://forums.precentral.net/2727195-post13.html
http://forums.precentral.net/2390275-post1.html
http://www.sprintusers.com/forum/archive/index.php/t-213691.html
http://forums.precentral.net/2687267-post66.html
http://forums.precentral.net/2687470-post70.html
http://forums.precentral.net/2688625-post79.html
http://forums.precentral.net/2685392-post25.html
http://forums.precentral.net/2685252-post11.html
http://forums.precentral.net/2685266-post13.html
http://forums.precentral.net/2693231-post107.html
http://forums.precentral.net/2695794-post110.html
http://discussion.treocentral.com/palm-pre/249541-how-many-pre-replaceme...
Search function man.
That was only 3 minutes of searching on google. I'm sure I could honestly fill this post and have to make another one with the amount of unique links I could give you.
All this shows is that you can use the search function. What it does not show is that most (over 50% of the 2.6 million webOS users) people have had to take their phones in multiple times to be replaced. This is what we researchers call a convenience sample. It is one of the worst ways you could possibly try to make your point.
And please note, nowhere in my original post did I disparage you, call you names, or say you were lying. All I'm saying is that there is no possible way for you to back up your assertion that MOST Pre users have had multiple replacements without conducting a survey of Pre users and/or backing it up with insurance records. But you're stretching to say that some forum posts show that most Pre users replace their phones more than once. To borrow a line from your posts, this shows that you don't really know what you're talking about. You may very well have had a dozen replacements, but don't use your experiences and those of an unknown number of other unhappy users to make a general statement about an entire community.
+1 well put
http://discussion.treocentral.com/palm-pre/249541-how-many-pre-replaceme...
-have-you-had.html
Only 46% of the People on treocentral out of 593 votes have had NO replacements.
That means 54% of those 593 have had at least one replacement.
16% have had one.
48% have had more than one.
So yes, the majority of this sampling have replaced their Pre.
20% have replaced their Pre 4 or more times.
41 of those 593 people have had more than 6 replacements.
Keeping in mind this thread was in June of 2010.
There is NO REASON to assume that this isn't the standard case for general Pre users outside of the community.
Buddy, like I said, your methodology is about the worst you can use to make your point. I get paid to do research like this, I'm trained in research methodologies (both quantitative and qualitative) and statistical methods, and I am also trained to recognize bad findings. This is a terrible methodology, almost as bad as the convenience sample of links you post.
If you showed me these results with a survey using a random sample of Pre users that was large enough to provide 95% confidence, I would believe it. However, as anyone who has taken a statistics class (high schoolers even) would know, you can infer NOTHING from a survey posted on a website open to everyone. Since unhappy people like you seem to be very vocal about their displeasure with their hardware, it may be that they are more likely to vote in such a poll. There is no way to tell whether or not these individuals voting are in any way representative of the Pre-using population, or if people with busted hardware tend to vote more in polls like this than those with hardware in good shape. This is what we in the biz call "bias." Since you seem to be fond of links, I'll provide my own to show how it is in fact very REASONABLE to assume that the case you're making is wrong: http://en.wikipedia.org/wiki/Sampling_bias
http://4h.uwex.edu/evaluation/documents/Whatissamplingbias.pdf
http://stattrek.com/AP-Statistics-2/Survey-Sampling-Bias.aspx?Tutorial=AP
Don't worry if you don't understand what's in these articles. Most people don't, which explains why you think that this poll is valid in any way.
So again, what I just wrote and the links provided are two very good reasons to assume that multiple hardware replacements is not the case for 51% of the Pre-using population. If I tried to pass off a sample of 593 people to represent a population of 2.6 million, I'd get laughed out of my job and have plenty of spare time to craft a decent survey. Again, to borrow one of the lines you've used in this thread multiple times: please do your research before you say something.
EDIT: to create a sample that would provide 95% confidence with a 3% margin of error (both standard in the social sciences), you would need a minimum sample of 1,067 with a population of 2.6 million. Then you'd have to use a probabilistic sampling method to ensure that your sample can actually tell you something about those 2.6 million people.
by what iv read through the forums here and else where is that the pre had a very large failure rate. many, many, many people trying to send a message to palm through forums have said they want better build quality. iv had to replace mine a few times for small defects. by saying most people have had to replace there pre at least once prob isnt an inaccurate statment. so stop trying to be smart cuz you regurgitated some college stats matterial, no1 cares.
You're right, I'm done trying to be smart on here. No one cares because no one understands what the hell I'm talking about, you included. All I'm saying is that there is no statistically or scientifically valid reason to believe that a MAJORITY (over 50%) of people have had multiple replacements. All you have is anecdote, which means nothing. That's like me saying "a majority of people with Toyotas will die in fiery explosions because I read about a couple cases where that happened." You and I both know that's an indefensible statement (well, at least I know it). And like I said, I get paid to know this stuff. Actually, if you pay taxes, you pay me to know this stuff. So thanks for that.
Exceptionally bad luck is possible. More likely is that Matty is a high functioning retard who doesn't know how to take care of his toys. Even more likely is that he's full of shit and has exaggerated his story.
Name calling: What people do when they have no intelligent response to come back with.
http://forums.precentral.net/2737724-post50.html
http://forums.precentral.net/cdma-north-america/265178-sprint-hosing-me-...
http://forums.precentral.net/2723384-post9.html
http://forums.precentral.net/2727195-post13.html
http://forums.precentral.net/2390275-post1.html
That's from opening a few threads searching the word replacement.
I refuse to do your work for you.
Look around, open your eyes and read.
You'll find how common it is.
Oh, by the way, I'm not the only one on the forums that went through 12 pres.
Still on my first Pre from July 09. Sure it has some scratches here a couple dings there, but thats what gives it character. lol
Let's hope they support Tmobile bands.. Buying unlocked does not make sense unless you get discount on your carrier for paying full price on your phone.. So I am rooting for Tmo GSM ASW version as well.
I wonder how the the unlocked version release will impact AT&T's intentions, if at all. Forgive me for my ignorance, but how does an unlocked phone work with respect to billing? I know you're not confined with a contract but how does one get billed? Does your per month cost just get extended? I've never used an unlocked phone before so I'm just wondering. Thanks for any insight.
Damn, can you say threadjacked? But seriously mattykinsx, how the hell can you go through 12 pre's? they are pretty bad quality wise, im in my third, but ive also had it for almost 17 months. You must be lying....... stupid troll....
I will, from this point on, respond to name calling with some direct links. While this is about .01% of the posts related to it... I refuse to spend all day searching simply because you people want to believe whatever it is you choose without actually reading.
"
http://forums.precentral.net/2737724-post50.html
http://forums.precentral.net/cdma-north-america/265178-sprint-hosing-me-...
http://forums.precentral.net/2723384-post9.html
http://forums.precentral.net/2727195-post13.html
http://forums.precentral.net/2390275-post1.html
That's from opening a few threads searching the word replacement.
I refuse to do your work for you.
Look around, open your eyes and read.
You'll find how common it is.
Oh, by the way, I'm not the only one on the forums that went through 12 pres."
I've had at least 8 issues with my phone:
2 headphone issues
2 power button issues
2 volume button issues
2 slider bolt tightening issues.
I took it in all 8 times for work. Only ONE time did it get replaced, and that was just the screen cause of a freeze. They were able t fix it every time.
I admit that 6 of the 8 issues had nothing to do with me, the other two being that I'm vicious with my phones.
To say you had it REPLACED 12 times is a lie, or you just don't understand the difference between having it fixed and having it replaced.
Oh, did I mention that I dropped my phone 25ft down an elevator shaft to a concrete floor and I didn't have a scratch on it? (call me a liar, but it happened)
I'm on a Sprint Pre btw. You know, the ones that are supposed to be horrible. :-)
lol at supporting everything I'm saying.
Just because your store repaired instead of fixed doesn't mean stores around me bother when it came to the pre.
just saying, you can't prove you had 12 replacements just as I can't prove I had 8 repairs.
But I'm not arguing... the phone's hardware is crap. even next to the Centro,which I had for a year and a half.
Just really hard to believe you had 12 'replacements' without being hard on your phone.
if it was just the volume and off button, they'd fix it, not replace it. They'd only replace that manny times for a software issue, not hardware.
Most of my replacements were due to DOA or Touchscreen failures.
Having read all of this crap, I'll say this: If you indeed allowed them to physically replace, not fix, your Pre 12 times...then you, and anyone else like you, are an idiot. I don't normally like to run around calling people names, but the simple fact is your phone is f'n warrantied by Palm. After the 3rd time you should have contacted Palm and told them you wanted a new replacement.
The overwhelming majority of all of these "replacements" that a number of people have gone through are refurbs. It's pretty obvious that the refurbs were horrendous. It amazes me how people kept letting Sprint give them back a refurb after refurb. I've seen a number of situations where people were able to stop the cycle by getting a new phone from Sprint, Verizon, or directly from Palm. The Pre minus wasn't perfect, and clearly needed better QA, but it's not THAT bad.
Look at the poll that was run by one of the other sites where the majority were still on their first phone (this was about 3 months ago, if I recall). The next majority were on their second phone. My Pre Plus is from March and still kicking, though it looks like the WiFi IC might have latent ESD damage as it's signal reception and transmission has weakened. Happens when you build phones in China. So I might have to go to phone number 2, but there is no other issue with my phone.
Next time you, or anyone else reading this, gets past their third phone replacement, contact the manufacturer and break the cycle (or demand a new phone from your wireless provider). Refurbs suck.
Actually one of my 6 replacements was a "new" device (I forgot the hash code that tells you the in service date or something, but I did it on each replacement and one was new). Unfortunately, it made no difference. It flaked out just as fast as the others. I'm not sure whey people are harping on the number 12. Four replacements in one year is still too many. It gets into the realm of "ridiculous" after that, so arguing that it couldn't be 12 is very much besides the point. Unless you are buying disposable products, you simple should not have to deal with issues that often. Even one of the p|c writers was up to their 4th or so pre in the first 6 months or so. No matter how you slice it, it's a VERY HIGH failure rate.
the pimp of pres 12pres per year har har mate don't stick it up your b hole :)
then it will last longer then a month or maybe get a girlfriend and move out of your mamas house har har
A homosexual joke, funny.
A joke about getting a girlfriend...wow have one but geez...no one ever makes that before.
Move out of mamas house...another stereotypical joke.
Don't live with parents either but..damn dude...you should do stand up.
Sadly, stereotypes are always based on realworld overexperience. Your antisocial behavior here surely is indicative of your life off the net. So, we know your not getting a GF tonight. And quite possibly before your phone 'mates' with a touchstone, it will die on vibrate mode.
oh yes I'm still on my first pre since september 2009 and I don't live with my mama har har and I will not get a evo...
I love my pre pls go to the forum or make camp at palm headquarters har har 12palms har har har har....
omg the world is against you..
where is there a homosexual joke no where :)
it was a self play joke har har Mr. 12pres :)
well it is a 'mom phone' after all. :-)
omg the world is against you..
where is there a homosexual joke no where :)
it was a self play joke har har Mr. 12pres :)
The world is not against me at all.
The world actually agrees thats why since the pre was released the marketshare for Palm/webos has gone from 8% to about 4%.
It's not a coincidence.
With GSM, your Sim card racks up the bill, not the device. So if you want Att to provide service, you get a card from them and work out terms for voice and data. Since they're not subsidizing your phone purchase, you get lower rates and no mandatory contract length with early termination fees.
With all the consilidation of wireless providers and Att using different bands than Tmobile, unlocked phones have lost their charm for the most part. Still handy if you like to swap between different handsets frequently, but no longer that useful if you're trying to lower your bill.
dude this thread is about buying a pre2 without contract pls stop molesting us
You're absolutely right, it is.
I made a comment/joke about words and people jumped down my throat and started the name calling and condescending remarks.
If you don't want your precious thread "molested" then maybe you guys shouldn't do it.
There was no need to name call or anything of that nature. You'll notice NOT ONCE did I do so.
The problem is that people on this site are so ready to always jump down someone's throat when they don't like what they hear.
And it's really wrong.
There are flat out religious sites that are more open to the truth than what people here are.
Matty, you made the same snotty comment about 6 times, all off topic. You made yourself a target and a victim. But I suspect that was your intention. You have nothing of substance to offer, but you do crave the attention. BMG concert gotta go, "life" beckons.
Hey mattykinsx why don
actually you could get a t mobile plan it has a unlimeted data plan without a contract yep month to month and it's like 50bucks a month so if you live in the city it's a good thang... I think I might get this as a birthday present for my sister :)
actually you could get a t mobile plan it has a unlimeted data plan without a contract yep month to month and it's like 50bucks a month so if you live in the city it's a good thang... I think I might get this as a birthday present for my sister :)
why don't you just let it be the thread it is... I mean we know we don't have the IN phone and still we love our phone and have our own community of pre geeks called pre central I have no idea why some people made it there mission to save us pre lovers with some iphone or android we seriously don't want that's why we have a pre because we decided to get it...no one forced us...
Back on topic....
STILL NO AUTOFOCUS CAMERA!!!!
Sorry for yelling. Just tired of excuses for this platform to not have an autofocus cam. What's the point of extra detail with the camera when it won't autofocus? Lack of autofocus = no Shopsavvy = fail in my book.
CES can't come soon enough.
Oh, and everybody i show my phone to always asks what it is. I tell them it's a Palm Pre, and the say, 'oh. That's a cool phone'..... Shows that it was marketing failure, not dissatisfaction that hurt Palm.
sure the original pre had some shotty hardware. Everybody knows that. It's nothing new to us. But when you start talking shit about why people support the community it truly is diarhea coming out of your mouth. We don't love our phones for our hardware, it's the OS. And why do you continue to get a phone that keeps breaking? Just plain stupidity. With the replacement plan you could get a phone that has similar features. Blackberry etc. It sucks what you had to experience, but you're and idiot if you continue to get something that keeps doing you wrong. It's like a dog that vomits and eats it up again. Seriously man, people are hesitant to believe you cuz you keep coming back to the community when you own an EVO. Tell us the real reason YOU hang around.
" cuz you keep coming back to the community when you own an EVO"
What an absolutely ridiculous comment
Much appreciated PreDogs...took me a while to sort through the rest of the bs posts to get to your actual reply. Seriously, some of this stuff is Seinfeld worthy but it does NOT belong in this forum.
welll, you guys, it is kinda possible to go through 12 phones in a year if you know somebody at a sprint repair shop. For all three of my replacements (on my fourth) I never paid a dime. I never will for as long as I have sprint. Sooo, I would say the the story is unlikely, but not impossible.
getting pumped about new hardware coming out. 2011 ces show will be like Christmas after Christmas.
Wel, I went through 4 in my first 8 months, so I'm not about to call anyone a liar... and no, I didn't do anything to my phone that it shouldn't have survived. But, once I started using products like Skinomi I never had to replace my phone again! Just break down & put a skin on it...
All issues were internal.
No skin could help it. Not related to dropping or abuse. Thanks though.
Mattykinsx just STFU.........seriously
Wel, I went through 4 in my first 8 months, so I'm not about to call anyone a liar... and no, I didn't do anything to my phone that it shouldn't have survived. But, once I started using products like Skinomi I never had to replace my phone again! Just break down & put a skin on it...
Back on subject, it's a big assumption to make that the pre 2 will have the same hardware problems... I'd be surprised if it did. I expect a pretty solid build.
Exactly. One would think that A) HP has learned from Palm's mistakes, and B) Palm now has the resources and clout to be able to enforce quality control/assurance. I think the use of Gorilla Glass shows one lesson learned.
I agree. It's reminiscent of the Firestone/Explorer mess although this time Palm doesn't have anyone else to share the blame. If anything, I think Palm will keep a low price point (i.e. $99) just to prove the naysayers wrong with quality materials. I currently don't have a smartphone and don't text with the one I have. I'm getting this phone whether it's subsidized by AT&T, unlocked or by some other means. I want this phone.
matty mind sending me a PM with the location of that Sprint repair center that wouldn't replace your Pre? I manage a Sprint repair center and it is simply unacceptable for them to say they are "tired of disappointing customers".
If there are excessive replacements they should offer you a comparable device or even offer a new unit in the box. I agree that the Pre wasn't the best quality hardware, but there are some of us who are still on our first Pre with zero issues.
Your mileage may vary.
wow Matty looks like the world is against you! ha ha they should be cause you are in the words of Ray william Johnson "Fake and Gay...you be trollin" go blow a donkey. Im cracking my selfup here somebody stop me no seriously stop me before i explode with laughter.
I love my palm and am looking forward to the pre 2 without a freaking contract :)
best working flash and beyond :) yuhuuuu life is good :u
I just love pre...
my brother got a android my co workers got apple hahaha
and I am the one of kind guy with a pre yuhuuu
If it is available directly from HP.com I hope it comes to Amazon Germany as well too.
On my first pre since Aug/2009, same as a friend of mine, with only issue some oreo effect both of us (I like to take care of my staff, but couldn
Jesus Christ, who gives a rat's ass about the number of Pre or any other phone replacements that ANYONE has had! Go to the appropriate forum link(s) to bitch about it.
What sucks here, is that now BOTH Verizon AND AT&T customers can get the Pre2 and not us Sprint devotees who have had the original Pre the longest! Now THAT sucks!
Dude, relax, it
Eventhough I'm currently with a Pre Plus on at&t. I hope that Sprint execs will change their minds and carry the Pre 2 and all future HP webOS devices. I'm looking forward to switching back to Sprint after CES 2011. At&t's data plans are ridiculous & exspensive and call voice quality is not that great.
This upsets me when ppl go off topics in the forums.This is not about how many phones ppl had to get replaced.Its about HP SELLING AN UNLOCKED VERSION OF TH PRE 2!!!! If you can post links to forums that talks about pre replacements shouldn't you be posting in those forums?! I truly believe there are Android,Iphone spies here trying to slander the name of WebOS. So please lets keep the post to it's correct forums. It took me awhile to get the bottom of this forum and most of the post had nothing to do with HP SELLING UNLOCKED PRE 2's!!!!
i think they made the Pre 2 for me....down to the exact specs i was looking for....now the question is can i get one on Sprint....i hope so...Soon...i have the original Pre and work with chemicals and grease and i haven't had to replace it yet...so stop the hype....yes its a cheap plastic phone in the most part...but it was a first gen phone and i still like it...as beat up as it is its still works great....just downloaded Rock Band and my tour is going great....
Rock on Palm Pre....your for me!!!!!!
The unlock GSM Pre 2 is what I needed and all my friends in the Philippines. :-)
The reason some of us have gone through so many replacement Sprint Palm Pre's... Is that we haven't actually gone through that many. We've been trading each other faulty devices. Sprint has been trading off 'refurbs' without adequately repairing issues in these phones.
I received 5 replacements in 5 months, before they decided to provide me with a 'new' Palm Pre. The day they gave me a new phone, was the day I stopped finding faults in the hardware.
If you're one of us unlucky few(?), go to your Sprint store and demand a NEW Pre, refuse a refurb.
I have been using the Sprint Pre for a little over a year now. I didn't have to replace it until a month ago. I have insurance, but they would replace my phone for free. I went through 3 replacements within 2 weeks. They came shipped to my home with problems...one power button didn't work...one kept freezing and one's usb jack was jacked up. The reps from sprint told me each Pre that was sent to me was a brand new Pre and not refurb...but you can clearly see where they did apply the sticker properly undre the battery. Wow, as I write this my pre's indicator light is blinking, but if I slide open or press the power button the screen does not come on. Palm Pre has it's share of problems. I agree that some of the materials chosen for hardware (Plastic screen, plastic back door, poor slider build) were terrible, but overall...I think the pre isn't the best device out now, but it has overwhelming potential. WebOS is very refreshing and orginal (The best OS out). I tried using an Andriod and Iphone and I was unhappy at their multitasking capabilities. Iphone and Driod have way better applications, but that's only because the iphone's is a gimmick device that consumers buy just because it's in (iphone are great devices too), and andriod is on multiple devices (meaning these guys are pulling more money than palm, and want to pull more money with it's apps). Its obvious that the Pre is probably the best phone OS on the martket, because you see andriod and iphoneOS copying Pre's originality. My opinion, the Pre 2 should have been the the Pre 1. The gorrila glass did it for me. I have a Zune HD and it has gorrila glass...that thing is indestructable. I keep my ZuneHD in the same pocket with my keys and loose change while walking around fo the past 3 months and not one scratch. I have notice that every application of gorrila glass has a flat surface, interesting. I just got my 1s scratch on my latest pre. I put my pre in my pocket for less than a minute with a quarter last friday (by accident), and viola...scratch. That pissed me off. I was just walking normally. My 2 cents. (forgive the tie pose).
Wow, a 1GHz CPU and 512MB RAM is a state of the art phone...
...that was released in 2009!
The Pre2, sadly, is already outdated and will be even more so in 2011 by the time it is released.