Review: Palm Pre Plus on Verizon | webOS Nation
 
 

Review: Palm Pre Plus on Verizon 143

by Dieter Bohn Wed, 20 Jan 2010 10:51 pm EST

 

Palm has updated the Pre for Verizon, slightly tweaking the hardware and upping the RAM available to run apps. The Pre Plus is exclusive to Verizon and in addition to the noted hardware updates, the Pre Plus also will have an innovative and crazy-cool piece of software available for it called "Mobile Hotspot," which turns the Pre Plus into a mobile WiFi router. The Palm Pre Plus arrives January 25th on Verizon, exclusively, for $149.99 after a $100 mail-in rebate and a two-year contract.

We've had the Palm Pre Plus for a few days now and our initial take is quite simple: it's definitely better than the original Pre, but is it so much better that current Sprint subscribers should switch to Verizon? Read on to find out!

The Basics of Pre Plus in 10 minutes

If you are brand-new to webOS and are looking to just get the quick low-down on what Palm has in store for you, here's a quick ten-minute overview of the Palm Pre Plus, Palm Pixi Plus, and webOS in general.

We'll be covering mostly what's new here with the Palm Pre Plus, but we have plenty of other resources for people looking to learn more about webOS. Our original Palm Pre Review is comprehensive in the extreme - but read it with the understanding that Palm has done an incredible job updating their webOS software since we first released that review. Our Palm Pre Guide has a general overview of the major concepts behind webOS, so be sure to check that out too.

Let's get on with the review!

Hardware & Design

Everybody loves a good unboxing

At first glance, the Palm Pre Plus looks basically identical to the original Palm Pre. Palm has made only a handful of subtle changes to the overall hardware design. They have doubled the available RAM and storage memory too, which we'll get to below. Let's go over the physical changes first.

The most noticeable change is that Palm has removed the vestigial center button in the gesture area. They've opted to duplicate the Pixi's design by having a simple, tappable area that will bring you back to card view. In my usage thus far, I've found that simply tapping the center area doesn't work as reliably as pressing an actual center button. However, the good news is that the slightly more intuitive and slightly more fun 'Quick Swipe Up' duplicates that functionality. On the whole I think that removing the center button was the right move, it gives the Pre Plus a cleaner overall look and a more elegant experience.

Next up on the list of minor hardware changes is the keyboard. Palm has switch the orange highlights on the original Pre to grey, which I don't mind too much. More importantly, they've improved the feel of the keyboard. The buttons have a firmer and better 'click' to them compared to the somewhat mushy Palm Pre. I've given plenty of kudos to the extreme 'clickiness' of the Palm Pixi's keyboard and the Pre Plus makes a small step in that direction, but overall the keyboard isn't quite as good as the Pixi. Still, the click action on a keyboard matters - it provides better feedback which results in real-world speed and responsiveness.

As with the original Pre and Pixi, the keyboard is very small but very usable. Give it a few days before you make a judgment - you really can get quick and accurate with it. There's no getting around the fact that the keyboard is a bit on the small side, though, and it would behoove Palm to throw in some good auto-correction software algorithms and maybe a 'double-tap-space-for-period' action.

Inside the Pre, Palm says that they've fixed up the slider action a little bit. Since I've only had the Pre Plus for a few days, it's difficult to say whether or not it will suffer the dreaded "Oreo twisting effect" that has plagued some Sprint Palm Pre users, but so far the slider does feel a bit more solid.

On the list of things that finicky Palm users might care about: Palm added a graphic inside the Pre showing the proper way to insert the battery (was this really a problem?). Palm also added two tiny tabs inside the battery bay to help keep the battery in place.

Last but not least, the Palm Pre Plus on Verizon comes with the Touchstone Battery door out of the box. It has a matted-finish and is much nicer than the glossy back that comes standard with the original Palm Pre.

Otherwise the overall design of the Palm Pre Plus appears identical to the original Pre (minus the branding on the mirror). It still feels incredibly good in the hand, it still has a fairly durable plastic, capacitive touchscreen that still attracts fingerprints, and so on. One change I wish Palm had made is moving the microphone hole to a slightly different spot, as it's still too easy to muffle or scrape the hole with your cheek when holding the phone.

webOS & Software

The Palm Pre Plus will ship with webOS 1.3.5.1, which set the stage for webOS to support native 3D games, removed the limit for the number of installed apps, and more. The good news is that Palm has announced that webOS 1.4 should arrive in February. webOS 1.4 will bring a slew of long-awaited features to webOS, including

  • the ability to download a Beta of Flash 10.1 - real flash in the browser
  • Video recording and editing
  • Battery and performance fixes.

I'll be interested to see how much Palm is able to improve speed and battery life in 1.4.

I won't go over the various ins-and-outs of webOS here - check out the links in the first section above if you're new. What I will say briefly is that I still find webOS's core interactions to be the most elegant and enjoyable user experience on any mobile platform. Of course I have a few important caveats like speed, app selection, and battery life. But if you've never used webOS, the various gestures take a short amount of time to learn; once you do they're second nature and webOS is a joy to use.

Verizon has displayed remarkable restraint in terms of what comes pre-loaded on the device. The only piece of Verizon-specific software to be found is VZ Navigator. It's based on software created by Networks in Motion, pulling map data from NAVTEQ. In my testing I found it to be a perfectly serviceable turn-by-turn GPS app, well-designed and fast on webOS. The homescreen even displays local weather, gas prices, and movie times, which is pretty convenient. What's not convenient: unlike Sprint Navigation, VZ Navigator costs an extra $9.99 per month on your service plan. Here's to hoping that Palm accepts a turn-by-turn GPS solution into the App Catalog soon, because $9.99 per month is a bitter pill to swallow.

There's also Mobile Hotspot, but that is pretty clearly Palm software that just happens to be exclusive to Verizon for the time being. Otherwise, it's all stock webOS apps, there is no VCast wireless, no Verizon app store, certainly nothing like the useless Sprint 'App' on the Sprint Pre. Bravo, Verizon, for staying out of webOS' business.

Mobile Hotspot

Mobile Hotspot is an add-on app that you can download from the App Catalog. The app itself is free, the service is a not-surprising $40 per month add on. I tend to think that's a little high, but honestly you can't find a cheaper plan for a data-only device like the Verizon or Sprint MiFi. In fact, Verizon charges $59.99 a month for a MiFi only plan, so all things considered, $40 a month extra is actually relatively cheap.

The plan includes up to 5 gigs per month with a 5 cents per meg overage fee, which again is fairly standard.

Mobile Hotspot is a stunner.

The interface is refreshingly simple - you just launch the app, turn it on, and away you go. You can set your network name and password with WPA/WPA2 encryption (or set it to Open if you're crazy), but unfortunately you can't limit it to just certain MAC addresses. You can connect up to five devices at once and as you connect devices you get system alerts that a new device has connected. It runs great in the background.

Yes, it does tend to suck down the battery - Palm and Verizon estimate that you can probably get about three hours of battery life with active usage. Since this is an EVDO device, you cannot talk and tether at the same time, which is a bummer, but you can use data on the device while Mobile Hotspot is active - a feature that is sometimes lacking on other 3rd party tethering solutions.

The Network

Now is as good a time any any to come out and say that right now I'm loving The Network (aka Verizon). Voice quality is not noticeably better than on Sprint so far, which is a bummer, but overall everything seems quite a bit more reliable in my area and EVDO is a tad faster.

Here's why I'm excited about Verizon: lots and lots of customers. One of my complaints about the Pre is that there are still essential apps missing from the platform. If there are more devices out there, though, suddenly webOS becomes more difficult to ignore and we may finally get some the apps we've been missing.

Performance & Specs

It's almost a relief that we can wait this long in a review to break down the specs of a new device - options like GPS, WiFi, capacitive touch, etc are all basically standard features on high-end smartphones now, so you can focus on experience instead of speeds and feeds. Still, we'd be remiss if we didn't hit all the notes:

  • EVDO Rev A (Not a world phone)
  • 320x480 Capacitive Touchscreen
  • 512meg RAM, 16 gig storage
  • 3430 TI OMAP Processor (presumably still clocked at 500MHz)
  • MicroUSB Connectivity, Touchstone charging
  • 1150 mAh Battery
  • 5.5 hours talk, 350 hours standby
  • WiFi (with Mobile Hotspot optional)
  • Bluetooth
  • GPS with Tower Location
  • 3MP Camera with Flash and Extended Depth of Field
  • Support for Exchange, Gmail, Yahoo, LinkedIn, and Facebook in Synergy

...In other words, Palm has checked off all the boxes. There are a few areas I'd like to see improved - like OBEX support in Bluetooth or a slightly better camera - but honestly there aren't a lot of flies on this.

Palm's estimate of 5.5 hours of talk and 350 hours of standby is, well, optimistic. With Synergy pulling from two Google accounts, a Facebook account, LinkedIn, and Yahoo, with push email on and plenty of notifications I'm having a difficult time getting a full day of moderate usage out of the Palm Pre Plus. In other words: carry a spare battery.

Let's talk performance. Here's a video comparing the Palm Pre Plus to the iPhone 3GS. The short version is that the iPhone 3GS still renders web pages slightly faster and can load 3D games faster - but it can't multitask more than Apple's core apps.

The Palm Pre Plus is a Multitasking Monster. Why is it so beastly? Palm has doubled the amount of RAM available for running applications, from 256mb to 512MB. You might be tempted to think that means double the apps - but in fact it's more than double. webOS needs to use up some portion of the available RAM just to run itself. I don't know exactly what that portion is (which is kind of refreshing, actually), but let's just call it 100mb. That leaves around 150mb for apps. With the RAM doubled, the amount of space for apps goes from 150mb to 400mb.

I'm still stress testing the Palm Pre Plus and I haven't gone so far as to put it in developer mode and add in homebrew apps and patches yet, but in two days I haven't seen the "Too Many Cards" error message, even after opening about twenty different cards, two of which were native PDK apps.

Some sort of voodoo magic allowed me to open fifty apps simultaneously on the Pre Plus. Fifty. Five. Oh. Here's the video proof in a head-to-head with the original Palm Pre.

I don't want to get too enthusiastic about the performance here, so let me say that speed within apps isn't significantly improved. Email does feel slightly faster, but not so much so that I can't chalk it all up to this just being a fresh install of webOS. In other words, I don't think that the extra RAM alone is enough cause for me to recommend any Sprint user drop their plan and move to Verizon.

The Palm Pre Plus also has 16 gigs of storage memory, which is nice but for me not strictly necessary as I haven't dipped my toes into video too much yet.

Conclusion

There has been some concern amongst Palm fans that there isn't enough differentiation between the Palm Pre Plus and the Palm Pixi Plus, since both have WiFi now. Let me put that to rest: compared to the Pixi, the Palm Pre Plus has twice the RAM, twice the storage, a bigger, brighter screen, and a faster processor. It's the flagship and if you're anything close to a power user, well worth the extra $50.

The Palm Pre Plus is the flagship for Palm, then, but can it legitimately be called a flagship for Verizon? Almost, but not quite yet. The key is Mobile Hotspot, which is awesome and one of the best reasons for recommending the Palm Pre Plus to a business user. Palm already has pretty decent push email and Exchange support - all they need now is full Document editing (and perhaps some battery life improvement) to make the case that the Palm Pre Plus is amongst the best business smartphones on the market.

Would I recommend a current Sprint Palm Pre user switch - probably not. The increased performance, storage, and Mobile Hotspot are all compelling (and are compelling enough to make me switch), but for most people I go back my default advice: pick your carrier first, your phone second.

The Palm Pre Plus upgrades the Palm Pre in almost all the right places and has a bright future with new features coming via software updates. It's a cliché to say this, but: the Palm Pre Plus is the best phone Palm has ever made. That's exactly how it should be and it's gratifying that we can expect this kind of quality from Palm now. Let's just hope that it's enough to keep them in the smartphone game for years to come.

Pros

Extra RAM makes a big difference in multitaksing

Cons

Battery Life is still only So-So

143 Comments

First! Woohoo! but only because i really care a/b the topic!!

Great review! I ain't switchin' from Sprint but love seeing more webos devices out there... What's to come of this C40?? Hmm...

I hate Verizon so would never switch form Sprint. I really wish that Palm would support the phone better. Half of the apps. that are out there (like file Coaster) are so crappy they don't even work. I may just pick up a Blackberry.

Awww,,, I just got my palm pre a couple months ago. Already came out with the second revision? The good thing is that it will bring in more people onto webos!

ditto - amen :)

I keep wondering what's going to happen for Sprint in June? Official Pre 2 or a version of the Pre Plus. I think I would wait to see before considering moving. I'm really wondering if the tethering is worth $40, especially if its dependent on the battery. I think I would cough up the additional $19 for mifi. I think the tethering cost should really be cut in half to make it practical for everyone not just business users. I've only used My Tether once since the app came out and when the Pre gets Docs2Go, I just don't see the necessity to tether with a computer, justifying the $40 monthly fee. I'm probably missing something.

I wonder if you can tether with the Palm Pre Plus on the Touchstone actively charging?

As far as battery on tethering. If you've got a laptop next to your Pre and are tethering wifi - there's NO reason whatsoever to not have it plugged into the USB port and charging. That's what i've been doing and is only logical considering that if you plug in a wifi/mifi dongle - guess what - your USB port is powering it too!

If you are connected via mobile hotspot, could you comment on what happens if a phone call / text message comes in? Mainly I'm curious if you still have the option to break your internet connection to answer a phone call?

Please, please check whether any BT profiles have been added. {Jonathan}

It's still running webOS 1.3.5.1 - no profiles that I can see

I like my Palm Pre on Sprint (monthly cost to high on Verizon) and will not switch to Verizon. I however, am now questioning my loyalty to Palm with them creating a better product and not even allowing Sprint customers (the ones who went through the growing pains) the chance to get it.

Come June (Sprint Premier Customer), I will be going with Android or iPhone if it comes to Sprint. Sorry Palm, you blew it in my opinion. Just my 2 cents. Take it for whats it worth.

you're an idiot. sorry, that's just my 2 cents. take it for what it's worth.

How? It makes sense to look for an alternative if Palm chooses to keep Sprint out of the way.

Also, it always sucks to have us go through pains and then allow a different carrier to have the better phone.
Reminds me of how Android did that with the G1. Then android went to Verizon with the droid, an obviously much better phone than the MyTouch 3G.
He's got a good point. I hope Palm's marriage with Sprint lasts, even if it is an open one.

really?!? your so dumb dude june is phone season most likely there will be a device going to sprint that is web os and better then the pre. and you cant use android as an example htc dream g1 what ever is one company the os is open sourced right? duh a differnt company can use the os and sell the device on a different network it doesnt matter. and palm is a company as well trying to get people to buy there devices verizon being the biggest phone company in the us is a smart choice to go with they have powerful marketing skills and if palm could have it there way they would have realeased the divice so every one can use it on any network but that doesnt really work to well cause these networks have to sign contracts and have the ultimate say on wether they will sell the device or not. so if your verizon and you see palm wanting to cut a deal with you with a great phone and you want to gain more customers to make more money your gonna say to palm "ill sell your device but i want to be the only one to do it for a while" why? cause they can do what they are doing now gaining intrest in people who are not on verizon and making more money off of it thats why they asked when people where signing up for the email notifications of the pre plus if you planned on switching there interested to see how they can profit from palm. its all about money if verizon has what every one wants then you can bet that every one is gonna flood there with no stop an example of this is the iphone exclusive to at&t and one of the only reasons at&t has costumers. so before you go on and say that palm is gonna "keep sprint out of the way" and make stupid comparisons with the android platform, wich again is all dependent on manufacture not the os its self, you should do some thinking.

i forgot to add to this that it makes sense that verizon would match sprints pricing to make it look like "better phone for the same price" kinda thing.

Just a tip: the bigger the wall of text, the less likely people will actually read your comment.

I want to read your comment...I just can't seem to focus on the screen.

Paragraphs are a beautiful thing.

Not only are paragraphs a beautiful thing, but to call someone dumb, and then have what looks to be 2 run-on sentences, with almost no punctuation, poor grammar etc.

On topic though, I can't wait for this phone. I just hope Verizon doesn't jack up the price for state contracts the way they did with the Droid. After playing with my friend's Pre, and seeing how well Gmail works, I'm stoked, as we use Gmail for Business at my company. This is the first phone that has me excited to drop my Blackberry.

to kedar - um, and then the nexus one came out on tmobile which is now the best android phone. what a terrible example you made.

I'm guessing by June there will be a Pre2 on Sprint and you will probably not leave. Just a guess though.

I second the idiot comment. You should have to forfeit your Pre and be sentenced to two years with Cricket wireless.

Hey now...

While I agree that he/she is an idiot, there ARE laws against "Cruel and Unusual Punishment". Cricket? OUCH!

;)

Keep your 2 cents!

straight up! I won't switch to verizon. They are double the price and you get less service. Plus sprint is moving to 4G, verizon just switched to 3G about a couple of years ago... And verizon is being investigated for price gouging... Verizon sucks big floppy donkey dick.... Twice

Don't think that Verizon is just sitting on its 3G network. Sprint is getting a small jump with its WiMax rollout, but is also significantly behind its original schedule. Verizon has been deploying LTE gear for some time now, and will be rolling it out later this year with complete network conversion anticipated within four years.

Another point to consider is that Sprint will be the only major US cell carrier to not go LTE. AT&T, Verizon, T-Mobile, and MetroPCS are all going LTE. Phones may not be completely compatible moving from network to network, but it will certainly put Sprint at a competitive and cost disadvantage, as Sprint phones will not be international, and the lower production of WiMax chipsets in comparison to LTE chipsets will raise phone costs.

There are some real performance differences, too. WiMax has a practical peak of around 10Mbps, with solutions of up to 40Mbps available within a couple of kilometers of a base station. Theoretical peak rates of 144Mbps down and 35Mbps up are achievable only in lab environments. LTE has theoretical peaks of 360/80, with practical rates exceeding 50/20. Cost and reliability will go far between these two competing technologies.

I can tell you that, based on the experiences of a friend in Dallas who did a one-week trial of WiMax Internet via Clear, it can be very inconsistent. Throughput was a little better than 2Mbps, but latency varied from around 30ms to above 2000ms, and this changed constantly and rapidly. She eventually went back to her cablemodem, because it was too frustrating to use the WiMax.

Sprint is already advertising their 4G network, despite a lack of phones. In fact, I take issue with the way that they mention it, talking about phones and the 4G network in the same sentence without differentiating the capabilities since Sprint does not yet have a 4G-capable phone.

I'm certainly not a Verizon fan, and have no plans at this time to switch away from Sprint. But deal with things as they are, not as one wishes them to be.

Um, I don't think we can rule out that Palm did a clever thing here. Let's say they did announce the Pre Plus as a Sprint only phone, for, say, 6 months. Could you get it? Could any Palm-enthusiast get it? Pretty much no, 'cause Palm-enthusiasts who would jump for a Pre-like device have mostly already jumped, and are locked into at least 1 if not 2 years w their current Pre.

So they announce a new exclusive for folks who *can* get it.

And if I were Palm, I'd have another, even better one out on Sprint in time for those 1-year guys to jump to, but announce it after a bunch of Verizon-willing folks have gne to the Pre Plus.

Not sayin that's guaranteed to happen, but w my 2 year contract and possible Premier status, earliest I could move to anew phone on Sprint is something like July or August, anyway.

Palm's make as much money as they can, and *most* of their supporters on Sprint can't do anything to help them until June and after anyway.

"Could any Palm-enthusiast get it? Pretty much no, 'cause Palm-enthusiasts who would jump for a Pre-like device have mostly already jumped"

you cant win with just Palm-enthusiasts. you have to get the average joe as customers, too. and they do not already have a webOS phone. and if they are on sprint they probably wont buy it anymore, because they get an old version now -- compared the the plus device.

Actually you are some what wrong. I just bought a Pre on Sprint knowing full well that Verizon was getting a better one. I will not pay more for VW at this point in my life. I do think this is a blow to Sprint until they announce the PRE2. To me VW getting one makes this phone platform legit. I didn't want to get one until I knew that Palm would be around to support the phone

I got my Pre on launch day & I'm fine with a better version on another carrier. That is just business in the tech world. Eventually Palm will announce something new on Sprint & that will push the Pre Plus to the fringe. Just the nature of the game. Today's product will be obsolete tomorrow.

I think the article made the most important point about increasing the number of users of webOS. Developers have to decide where to allocate their resources when creating apps. They want to design their programs to run on software that will get the most exposure, and therefor the most money.

By giving Verizon the Palm Pre Plus, Palm has added a large number of possible users, and therefore developers will have more incentive to create apps for webOS. It's the same thing with Blackberry. With a Blackberry device available on probably every service provider, developers know that a BB app can reach a lot of people. At this time, webOS apps only reach people on Sprint.

Eventually Palm will come out with another new Pre device, and then everyone who switched to Verizon to get the Pre Plus will turn around and complain about Palm and their loyalty to customers and everything else in that realm. If it goes to Sprint exclusively, will they cancel their service with Big Red and switch back to Sprint?

I am happy with my service with Sprint, and I am not willing to change to a more expensive service provider for a little bit more memory. Soon, I (Premier Customer) will be eligible for an upgrade, and I will wait to see what Sprint pulls out at that time. If there is nothing new or exciting, I will keep my Pre and wait for the new version of it, or something else that looks worth the switch.

I don't understand how people can bounce back and forth. To me it's not worth the headache if I am currently satisfied.

Lostsole said it best - Today's product will be obsolete tomorrow.

"Lostsole said it best - Today's product will be obsolete tomorrow."

yes... but you can also change the wording a little bit.

'Yesterdays product will be obsolete today.'

and in this sense, the webOS devices without the plus are already obsolete for sprint customers, who does not already have such a device.

I do not like the politic to give every provider a different version of a phone -- also different in performance. why not have simply one version? I mean other phone builders are doing this normally.

Probably because if Verizon is going to offer the Pre, which is a relatively new device, with a very new OS, then they probably wanted some sort of incentive to provide that device to their customers, such as a new and improved Pre Plus and Pixi Plus. The improvements are not exactly legendary additions.

Politics suck, I agree. However, in a competitive market such as cellular service, providers want every chance to set themselves apart from the competition. People do it all the time. Eventually the iPhone will move to additional carriers, and AT&T customers will complain about the new and improved iPhone that would be available.

As phone manufactures compete for market share, they are going to continuously push their next great device to the first carrier who is willing.

I totally agree. Palms support has been crap (though I love the Sprint network). I'll probably grab a Blackberry if things don't improve.

Thanks; on my regular ol' Pre, BT profiles are shown under Device Info -->More Info, and there are 6 of them: HFP/HSP, A2DP, PBAP, PAN, AVRCP, & OPP. Any others on Pre Plus? {Jonathan}

same ones on Pre Plus, yep. :(

Does it have all the apps in the app Catalog?

great review, thanks!

Great article. Sorry big red but an upgraded phone is not a reason for me (and many of us Sprint ppl I would guess) to switch to a higher monthly plan. New customers would prob think the same way also. But none the less...great specs.
Wondering about that C40...

"VZ Navigator costs an extra $9.99 per month"

Yep, figured Verizon would ding folks for that. Part of the reason I had zero problems jumping over to Sprint. The Pre Plus looks like a nice little update but i'm quite content with Sprint and my Pre :)

yeah! what's the app catalog look like?

I'm first in line for the 512MB upgrade mod for the Sprint Palm Pre! Sign me up! ;-) $20? +shipping

You'll pay that or you'll do it for that? I thought pre's ram was built into the processor?

In the processor?? I don't think so. But soldered onto the motherboard- absolutely.

There is no way to upgrade the RAM or Flash in a Pre or Pixi. Sorry.

However, for most of us, there is enough Flash for most uses. And the RAM is enough too- as long as new apps don't push the requirements now that the bar has been raised, and as long as you don't need to run more than a dozen apps at once.

Like others have said, it would not surprise me if the 1 year anniversary of the Palm Pre comes with a release of the Pre+ or better on Sprint (and we Premier customers can jump onto it AND keep the older Pre as a backup!)

There's enough internal storage for now... but in Feb when video recording is added, plus all the 100MB, even 200MB+ 3D PDK games that I'm sure will come, 8GB is looking smaller and smaller.

Just let us know in a few days when the sprint versions drop $50 or more.

I thought the beta flash was going to be available for the current OS version (soon) and 1.4 was going to arrive with the final version already installed???? Has something changed?!?!

Pick your carrier first indeed. I have a buddy that's drooling over the Droid, that's another story.
His plan is going to cost significantly more. Talk + the required smartphone data + Text messaging(!).

I'm waiting for the C40. It ought to be good (;

has anyone seen this one pic? what is this link, anything interesting? (stupid blazer browser) www.palmq.ru/print_msg.php?sid=2421

Great review, nice to see what the extra RAM does. I love my pre and everything my $60 (after discounts) Sprint Everything plan provides, so don't see any need to switch to Verizon. Once we have Flash and the flash-based SlingPlayer I'll have everything I need :) I was helping my wife with something on her iPhone just yesterday and I was surprised how clunky the iPhone OS feels now after 7 months of solid webOS use. It will be interesting to see how Apple reacts to that next week.

>Once we have Flash and the flash-based SlingPlayer I'll have everything I need

I won't- what about voice dialing? Voice command? Spell check? Notification repeats?

There will always be more features we need :)

Great job as always Dieter. We all need to chose our phone based on our service provider first. For you it's a layup, Verizon has superior coverage over sprint in your neck of the woods. Here in a big city, all 4 carriers are neck and neck. To me the decision comes down to my wallet. I will be staying with Sprint just as I have for the past 10 years. The only thing that gets better is the WebOS experience. As you said, more customers means more developers. Palm FTW!!

The Pre Plus does seem nice, especially if they really did beef up the slider mechanism. I got my Pre the day before Thanksgiving, and I have some serious Oreo action going on, to the point where I might head back to Best Buy and make good on my $10/month protection plan.

That said, the normal Pre on Sprint does what I need it to do WHERE I need it to. Great 3G at home, at work (~20 miles west), and at school (~60 miles southeast). Sure, I lose 3G in spots on the way to-and-from, but that's usually a non-issue (thank god Dr. Podder let's me save stuff on-device!).

So, with all that said, Verizon's network might be better, but not appreciably so in my area. The Plus is nice, but not nice enough to justify Verizon's higher cost.

My launch day Pre still works great, being an ex-Verizon customer, loving the savings every month. With flash and other big updates in the near future, my Pre will serve me just fine untill Sprint launches a 4g phone (hope'n it will be a Pre 2).

Still not worth the price in my opinion. Especially since Verizon has all these random costs that end up being free on Sprint.

Awesome videos thanks for the hard work. 50 apps at once is flat incredible. With Verizon just dropping several of their rate plans by $30 per month its going to be an all around good deal for pre lovers.

I have the Pre+ and it seems to run smoother then my old Pre. the 512mg RAM seems to help a bit and there is no need to fill up the whole 16gb since there are so many streaming radio stations. the one thing that won my heart is that the Pre+ looks like a smooth pebble now that it lost the tumor front button. Thanks Palm LUV my new phone.

Looks good to me...but probably still going Sprint. Don't want more cost.

As for those of you Sprint Pre folks...hang in there Pre2 or Plus will come soon. Palm is not big enough or strong enough financially to manufacture and support a dozen models. It is their best interest to standardize on some core capabilities and let the OS updates fix and enhance the experience. The fewer products on identical OS versions is the bigger plan here. Pre just got the ball rolling with some steam...except you still get the OS improvements as the develop. By the time the OS and your needs outgrow the orginal Pre....there will be the product you need.

Just the way I see it.

I think what should be pointed out also is that Sprint usually performs better and faster than Verizon when it comes to data. Any website will tell you that. For example, the CES graph that was posted here at precentral today. Also, Gizmodo's speed and reliability tests in December of this year and last. Also consumer report's analysts. Sprint is always ahead of Verizon in data reliability and speeds. All this for a lower price? Count me in.

honestly the palm pre on sprint is just as great as the pre plus. Has the same apps and games. Just memory and ram is the only set back. Which it is really not that big of a set back. We are all going to get the same upgrades and that's one of the main things I care about. If we weren't able to get video recording like the first iphone, then it would be a big problem.

honestly the palm pre on sprint is just as great as the pre plus. Has the same apps and games. Just memory and ram is the only set back. Which it is really not that big of a set back. We are all going to get the same upgrades and that's one of the main things I care about. If we weren't able to get video recording like the first iphone, then it would be a big problem.

Honestly i'm considering switching. Really what's holding me back is Verizon's price PLAN. I'm really curious how much more i would have to pay for the same sprint plan (450 minutes Unlimited Everything). I really like the idea of tethering so i can mobile internet on my laptop. what if i just want tethering not MOBILE HOTSPOT?


I think we all feel Kinda jacked that Verizon gets a better version. Damn you Palm.

What is wrong with Verizon getting a better phone?

I have had my Palm Pre smart phone on Sprint for about 7 months now. During that time the people at Verizon had to wait. Now that it is their turn to get a new phone, it is good of Palm to give them an improved version of the phone. You signed a two year contract with Sprint; you would not qualify for a subsidized phone even if Palm came out with a new phone for Sprint right now. If money is no object to you, then switch to Verizon, they are a great company. But don

Excellent Point. I've been one of these folks on Verizon waiting and waiting. At last the Pre is here! Yay!!!

Like Dieter said "pick your carrier first, then your phone". If you're inclined to keep jumping ship based on the "better phone" then it's gonna be an expensive trip. For those of you considering switching to Verizon - will you move back to Sprint when Palm announces the C40 which I presume will be even better than the Pre plus?

It seems as if a lot of these posters are young and inexperienced. They seem to be crying when someone else gets a nicer toy :)

AMEN!!

Hi,
Once again nice post, you really shared a wonderful article; Informative and useful.
I personally like your websites; you have shared good information, useful one.

Professional PowerPoint Presentation

Nice article. Palm is obviously listening and watching, what a quick response- not even a year since first release, and so many improvements! However, good call that it isn

Is there anyway to test Original pre battery life versus Plus battery life? The added RAM should reduce the battery life BUT they could have made some headway in improving the hardware efficiency that they aren't telling us.

Great article!

I can't complain about verizon getting a better WebOS phone. I'm not eligible for an upgrade anyway. Not to mention Palm will probably have something in store for us right around the time we're eligible for our upgrades. It doesn't make economic sense to expect Palm to be 'loyal' to sprint webOS users who aren't in a position to upgrade there phone for another five months. If anything, I appreciate the fact that there offering something that can compete with the Droid on Verizon, increase the WebOS install base, and encourage more developers to make more apps in just in time for my Pre2

Very good review. I'm not going to switch as I like Sprint for a number of reasons. Though the point about people becoming more Palm customers is a good one. If they stay in the game for years to come I will gladly continue to buy improved iterations of the Pre, or another, better smartphone from Palm.

This is definitely good for all Palm users, even if its been less than a year since the Pre came out...




I'm not bitter

Verizon customers = sheep.

I've been on Sprint and Nextel for 10 years, at least. Nextel had a lot of coverage problems but once I switched to Sprint, I cannot even think of any time at all that I ever dropped a call because of my end of things or that I couldn't make a call because I could not get a signal. And by that I mean no Sprint signal but other people could make calls on their cellphone. NEVER has happened and I use to travel all over the US for my job to the tune of 100+ flights a year, which is probably more than you have flown in a lifetime ;)

Verizon just has this brainwashing through advertising about their coverage being the best, etc. they all use the same towers anymore and its not like its 1995 when you had scratchy calls and constant drops! Yet, people stay with Verizon and AT&T because they think that if they go to another carrier, they can't make phone calls! And the other funny thing is that these "sheep" think that Verizon actually cares that they have been a customer for years! ROFL!!

This article should have compared the other half of the equation. The phone is marginally better than the original Pre, but the cost of Verizon overall is WAY WAY higher than Sprint. Verizon is charging seperately for text, data, AND the mapping tools! We get this all included with Sprint's Everything plan!

I think a side by side cost comparison is needed for a true review of the phone versus the old Pre. Do I really want to end up paying an extra $1000 over 2 years if I switch to Verizon to get the Pre Plus?

Just so you know, I've had T-Mobile, Verizon, and Sprint, and NONE of them allow me to have good service in my apartment. Doesn't matter who I have, calls will still drop in my bedroom.

I am on Verizon, and I do get more/faster 3G than my friends on Sprint. If Verizon doesn't care that you have been a customer for a while, they hide it really well. I've been there ~10 years, and I get 20% off all accessories and any Worry-Free Guarantee-returned phones have their restocking fee waived. Also, Verizon clearly has the best lineup. DROID, Pre Plus, Omnia II, Storm2. All great phones, all different experiences. Personally, I'm on the Eris going to the Pre Plus.

Good post. I like having the button on my Pre for LED notification purposes. I would miss having it on the Plus.
I also have Sprint Mifi and use it when I am on call for work. I like the idea of having it on the Plus, but if I am using my MiFi, I am on the phone as well. So that would be a problem.

I have a sprint pre and I am definitely sticking with it. Im sure that Sprint will exclusively get the Pre 2 first and I will be upgrading when it comes out.

Hey if verizon didnt get an updated pre, i feel palm would have a tough time selling a dated device. they have to be able to compete with the Droid and nexus one on verizon. its just business!

Is that a huge dead pixel area on the right side of the Pre Plus?????

Turn-by-turn GPS Fail?

Why isn't anyone talking about the fact that you have to pay 10.00 per month for sub-standard turn-by-turn GPS functionality, when you could choose a Droid or Nexus and get better technology for free? I've been stuck with a Blackberry Storm for a year, and previously I had a T1, T2, 650, Centro. This feature alone may tip me toward the Android platform.

You didn't say who your service provider is. Since you said "Blackberry Storm" that tells me you have Verizon. With my Sprint everything plan, I have free Sprint Navigation service. Plus, the Google Maps app is awesome and you can see yourself moving along on the map. Your argument logic is what has failed.

I'm stuck on Verizon. Seeing yourself moving on google maps is great, right up until the moment that you T-Bone another car.

This is one of the rare cases where I don't really mind being an early adopter. Pre plus does look great - and if anyone managed to unlock it, I'd get one for my Sprint plan without hesitation. The release on Verizon is good news for Palm as a company, and I think that the speculations of a better phone coming to Sprint do carry some weight.

4g finally looks like its going to take hold, and here in the Philly suburbs I'll get great 4g coverage. The Wifi hotspot stuff is interesting from an end-user standpoint, but I prefer my 3g Aircard for now. I'll jump on the 4g bandwagon with a new laptop (with internal 4g card) and hopefully a 4g Pre later this year.

My only hope is that increased satisfaction with the Pre Plus slider will prevent Palm from ever abandoning the slider form factor. Candybars are fine for some, and no keyboard or a landscape board might work for others, but I fell in love with the Pre's form factor at first sight.

The only thing I wish you would have included in your review is a comparison of the price plans for Sprint vs. Verizon. I save so much money on Sprint. If people knew what kind of monthly fees they would have to incur if getting a Pre Plus, that would help their decision making enormously, don't you think?

I agree with Dieter Bohn from earlier in the thread. I'm pissed at Palm AND Sprint! Yeah this is the nature of the corporate beast(s) to do this but I was very dedicated to Palm and do love my Pre but wanted more memory, faster processor and better battery - only real complaint about the Pre is the battery - Sprint network is darn quick in the Atlanta area.

Have friends on Verizon and they hate the monthly cost. I'm loyal to Sprint - have had outstanding customer service experiences and will stick with them -- UNTIL JULY! At that time, Palm and Sprint better do some marriage counseling fast to make something that [as someone said earlier] puts the Palm Pre Plus 'out on the fringe too'. I feel confident that it WILL happen!!! [please re-assure me on this SOMEBODY]!

Palm should first and foremost work on the crappy battery life, in my opinion. WebOS is great but won't work on a dead battery!

I live in Houston and Sprint has been flawless for me. Only issue I had was when I switched to the Everything Plan. The Best Buy lady didnt cancel my old plan. I got a Bill for $500 the next month. I called Sprint. They fixed it over the phone and gave an account credit for $100, 50 for each phone on the plan. I read here a lot ppl are upset they have Sprint, but like you Customer Service was outstanding...

I've had my Pre since July. I love it. No buyers remorse here. Keep the upgrades to carriers, hardware and software coming Palm, its only gonna make my next WebOS phone better!!

I'm a long time Sprint person. I have to admit I actually thought about switching. This is a great review, I'm staying where I am.

Someone made a good point on another website:

While it seems like a kick in the groin to early adopters(its always going to seem like a kick to the groin - just ask iPhone early adopters or even 3G adopters), Palm is potentially accomplishing a few things here:

1. Gaining renewed interest in the Pre and webOS
2. Getting handsets in more hands
3. Getting attention of devs due to #1 and #2

I'm sure sales of palm hardware on Sprint is probably at an all time low as it is old hardware and everyone is pushing Android.

With the move to Verizon, there is a potential for reinvigorating hardware sales with very minor updates - the biggest being more ram and more storage space - which probably resulted in a very minor investment on Palms front. A full refresh would've cost Palm more, and not providing minor updates would probably not generate any sort of buzz. Just look at it this way: Palm is just finding another way to get a return on their initial investment in the Pre/Pixi and Web OS.

I expect Palm is already working on a new lineup for Sprint for June. And I wouldn't be surprised if this format is kept for the future. Release new hardware on a carrier(Sprint). 6-months down the road, release a minor update on other carriers. 6-months later, release all new hardware on(Sprint).

ok but does it have a notification light or do i need to use a f'ing hack for something so rudimentary? give me a break

This is not good for Palm. I am a current end of contract AT&T customer and have decided to change to the WebOS platform. I have made the decision to change to Sprint because of their pricing plans (pick the carrier first). However, I will not buy two, out dated, under preforming, PalmPre's from Sprint. Because of Palms decision, I will now be forced into the Android platform.

OR you could just wait until June and see what new version of the Pre Palm comes out with. Do you honestly think that they will let the 1.0 version of the Pre sit out there on a carrier forever? No Way. Sprint will DEMAND an upgrade, if they haven't already!

Besides, the current Pre doesn't "under perform" It's the 1.0 version and performs as it is supposed to. If you read through the article, you would see that the only real advantage you get is that you can launch MORE apps. The extra RAM doesn't appear to make the apps any FASTER, so the overall performance is NOT changed significantly.

So chill out and go get your Pre. I'm sure there will be discounts when the new version comes out on Sprint.

I have to disagree on one point with the article:

i really don't think that dropping the center button is a good idea, OR more intuitive. I have tried the "flick up to minimize" gesture, and have found it to be erratic in that sometimes it minimizes the app, other times it causes the app to scroll. Even more annoying is when "flick up" minimizes the app and I WANTED "scroll" instead. UGH! ANNOYING!!

I ALWAYS end up falling back to the center button. That solid tactile "click" feedback of the center button doing it's job is just way more accurate and satisfying than the flick could ever be. To me, removing the center button is a step BACKWARDS, not forwards.

I do hope that if (and when) Palm comes out with a new Pre for Sprint that they KEEP the center button.

I dunno, I've had my Pre since July and have used my center button MAYBE ten times. Swipe up works well for me and is more consistent with the rest of the gestures the phone uses.

What they need to do is replace the mostly useless center button with a 5-way NAV. This would make single-handed use MUCH easier. It would help with editing. It would be tremendously useful in games.

It is probably the feature I miss the most from my Treo 700p, along with the Treo's much better keyboard (larger, harder, clickier keys).

In all other ways, the Pre blows the Treo out of the water.

My provider and beat up your provider. Everyone knows the smart people are on ________ provider. ZZZZZZZZZZzzzzzzzzzzz

big deal tethering there is a home brew app for that and it doesn't cost $40.00 per month. Verizon still finding away to nickle and dime people. My guess is the found away to block developer mode on Verizon.

Good for them, they got a Plus. I still like my "old" Pre and I really like the $$ I'm saving every month not being on VZW. Honestly, my smartphone works fine and exceeds my expectations every time an OS update is released. Besides, by the time I'm ready to renew, the Palm device that will be available then will make the Plus look like my old Palm IIIc.

Technology is constantly evolving, and I gave up a long time ago trying to keep up with it. I wanted a Pre, and when it came out, I got one, and I've been satisfied ever since. I'm just glad that now VZW customers are able to experience WebOS. That is what is going to make WebOS a real competitor to Apple, RIM and Google, and get us more apps and app ports.

Excellent point. The fact that Palm branched out to more users should keep making more improvements to WebOS which will benefit us ALL. Also, can't WAIT to start seeing leaks about the Palm C40. Exciting to see what else Palm has up their sleeve

It looks weird without the center button.

Kinda like a person without a bellybutton.

Well, that was darned impressive. What does it mean to the average phone user/potential smartphone buyer?

Rock solid stability when using thier phone for productivity. I think a heavy user would have between 10 and 20 apps open at once, consistently. Knowing that he/she can juggle them all at once, easily, is a no-brainer for the multitasking user.

FWIW, the guys over at engadget.com are all giddy over this.. they have almost 5 pages of comments on the posted article, as well.. lots of attention here to this.

Perhaps Palm and/or Verizon will pick up on this and carry it a bit further... good timing with the Verizon launch early next week, too.

Verizon wanted the Palm Pre - they told Palm to come up with something a little better and they did. Most of you current owners on the Sprint/Pre would really be upset if they came out with a Palm looking Droid with a landscape keyboard with 4.3 glass screen with a Snapdragon cpu and then to top it off they included WebOS 2.0.

If this sounds familer, just look at what Android did, they have so many flavors of the device out there it will become the next WinMo phone.

"with 4.3 glass screen"

that would be to big for my taste

I don't understand why so many people are being so immature and crying that Verizon got an improved model of a 7-month old phone.

If Palm sold Verizon the same exact phone they released 7 months ago, I seriously doubt they would be able to capitalize on the potentially MILLIONS of WebOS users on Verizon. Like it or not, the amount of subscribers on Verizon puts Sprint's to utter shame. With that many people being offered WebOS, it's no surprise Palm would provide them with improved hardware.

And like many here have pointed out, we had our 7 months of bliss. Now those on Verizon have the opportunity to experience WebOS and help build it as a true platform. We, Sprint users, can only win from this in the end, since:

more Pres in hands = more $$ in Palm's pocket = new phone for Sprint users in June!

I agree with you on this. Before I moved to Sprint and got the Pre, I was with Verizon for YEARS. Got great coverage and good customer service, but I was in a constant state of switching phones for the next new thing. But ever since I got the Pre, I have not really wanted for anything else. I do admit I missed the custom notifications and few other features from my old Blackberrys but webOS, synergy, browser & so many other things on my Pre made up for it and then some. I finally feel comfortable synching everything to the cloud and it really is liberating. I will admit the battery life isn't great and there are build issues (I've exchanged a few times but Sprint was good about it). I don't think I'll change from Sprint because the plans can't be beat and you get so many other services for free. But definitely a good thing that the Pre Plus & Pixi Plus has landed on Verizon because it means more customers, more exposure, more apps, and hopefully boosts Palm's bottom line to make new and even better phones! And I'm not jealous, I love my Pre just the way it is. Looking forward to webOS 1.4!!

Because you're making a very big assumption - that the new pre lands on Sprint before Verizon in June.

If that's the case, yes I'm fine with it and agree with you. The Pre + isn't that much of an upgrade and I wouldn't have paid to switch if it were on Sprint.

But.

Verizon had deeper pockets and more users. What makes you so sure they won't get the new Pre exclusively as well come June?

Am wondering if all the fight just because of the GAMES issues
OMG, never heard anyone from the PRECENTRAL or from it
members talking about how the WBOS function beside the games.
The same issue with the owners of the IPHONE to, get real and grow
up people, if you need games buy you PSP3 or XBOX not Phone...

Am wondering if all the fight just because of the GAMES issues
OMG, never heard anyone from the PRECENTRAL or from it
members talking about how the WBOS function beside the games.
The same issue with the owners of the IPHONE to, get real and grow
up people, if you need games buy you PSP3 or XBOX not Phone...

Hey Dieter, can you tell me what happened to the bumped up processor rumors? I think I even heard it on your past Palmcast that the new Pre plus was going to have a faster processor or at least a bump in speed? I really love the phone and have been debating to go for the Pre+ or hold out for the Nexus One coming to Verizon in March- any thoughts? Thanks for your great coverage, I having been following this phone since last CES!! Last note, what is up with multitude of bad apps in the App store? Out of the 1124 apps that are out, they're only a few decent ones to choose from. Hopefully once Palm is on Verizon and AT&T, some decent apps will soon follow.

I don't like the fact that they did away with the center button. One of the features I've always found useful in a phone is an led indicator of some sort...that way, I would know, without walking over to my phone (say if I had it on the nightstand or breakfast bar), if I had any missed calls, texts, or emails. The LED on my old phone actually blinked different colors depending on which type of correspondance was missed while away from the phone. I currently have the LED Blink notifications enabled on my Pre (applied via PreWare).

It still has a notification slot type thing there. Don't know how bright it will be or if it can be seen from across the room. I'm kinda glad they got rid of the button because I never used mine and a lot of the cracking issues started at the button.

I just hope Verizon and Palm team up and advertise the phone with commercials a little less... traumatizing than it's Sprint sibling.

You said it.

Oh how I can't wait. I stood in line overnight for the original Pre last year but just couldn't keep the phone with the horrible Sprint service in my neighborhood. What made it worse is that the service was great everywhere but my neighborhood. Even Verizon isn't stellar by me, but I can get a signal. I'll be getting my Pre Plus tomorrow. After traffic court unfortunately :(

Ok, let me get it straight. People Will jump from Sprint to Verizon because of the memory and few tweaks? OMG. I really don't know how people think. You will pay more for free services already in your plans like gps, work email, free mobil to mobil in the US. So I see the economy is not that bad as it is shown. In Sprint you will become a Premier customer and you can upgrade every 12 months only if you don't fail to make payments. Yes, every 12 months you can upgrade for full upgrade plus mail in rebate. Our early termination fee is 200.00 dollars but if you want to leave, you'll pay for every month left in your contract 10 dollars. Plans are the best and economical that the rest of them cannot compare them to Sprint because they can't beat it!! A new C40 from palm is coming, and guess what? The people who purchased the Pre on June will be elegible for the new phone! Verizon? Everything 24 months elegible for upgrade, and a early termination fee of 350.00!!! Go ahead and get it and i want to see your face after you get it for a few tweaks. Hopefully you will love to pay 200 everything month instead of 129.99, sucker!!

For the guy that hace low signal, get the airrave!

Am I the only one a bit pissed at Palm? I really feel like they've given their loyalist users the finger. I've been a Palm user since day one and my Pre replaced my Treo 650. Palm was one of the reasons I ended up staying with Sprint. And now they push out a new version of the pre exclusively on Verizon? WTF? If it had had a faster processor, I'd be done with Palm - as it stands, I wouldn'd have paid to upgrade for the memory jump so I'm only pissed at the idea of it. Do not screw you early adopters like this Palm. The Pre II or Gen 2 or whatever the hell it's called had best be available on Sprint or you can count me out forever.

I miss the silver button! it gave the phone character and doesn't make the phone look like it has an empty gap when the screen is lit. Overall though i'm very happy for Palm and their continuing success. I'm proud to be a Pre owner.

How do you owners of the Pre Plus feel about the keyboard? Is it really improved over the Pre or is that just hype? And what about the slider?

It is unbelievable to me when I read all this whining from the Sprint customers about being "bested" by Verizon's Palm Pre Plus. Actually, it's sickening. When I first saw an employee's Pre nearly 6 months ago, I loved it and hoped it would come out on Verizon in time for my upgrade this month. Now that it's here, I have many other choices, but still think the Pre Plus will end up being the one I pick. I am quite aware that in another 6 months I will be tied to a phone for an additional 18 months that will likely be outdated because of a "better" model that will come out on Sprint. So, I guess I should be bitter?? Give me a break. Had Palm partnered with Verizon instead of Sprint in June of last year, you would all now be leaping for joy. You all act as though you really are owed something by Palm because you had the phone first, and therefore you have a right to have dibbs on every upgrade it gets. What a joke. Maybe I should be owed something by by Palm because I have a Treo 755p. It's unfortunate that Palm contracts to give Sprint their new phones first, and Verizon does the same with Blackberries. It would be nice if such contractural arrangements did not exist, but maybe you should look at it as though you had first rights for 6 months, while we Verizon customers had to wait for that period of time. Quit your bellyaching and enjoy the Pre which you got instead of worrying about what you may be missing on the Pre Plus. If you keep worrying about what's going to come next............you'll never be satisfied with the phone you get. The only reason I haven't already bought the Pre Plus is because I want to hear some real world reports on battery life, since that is what concerns me the most. Given the new Palm Web OS upgrade is being released in February, I'll probably wait until the Pre Plus has it and then buy one. Maybe by then, you Sprint worshippers will have settled down so you can begin drooling about the next phone that Palm will release for you.

It is unbelievable to me when I read all this whining from the Sprint customers about being "bested" by Verizon's Palm Pre Plus. Actually, it's sickening. When I first saw an employee's Pre nearly 6 months ago, I loved it and hoped it would come out on Verizon in time for my upgrade this month. Now that it's here, I have many other choices, but still think the Pre Plus will end up being the one I pick. I am quite aware that in another 6 months I will be tied to a phone for an additional 18 months that will likely be outdated because of a "better" model that will come out on Sprint. So, I guess I should be bitter?? Give me a break. Had Palm partnered with Verizon instead of Sprint in June of last year, you would all now be leaping for joy. You all act as though you really are owed something by Palm because you had the phone first, and therefore you have a right to have dibbs on every upgrade it gets. What a joke. Maybe I should be owed something by by Palm because I have a Treo 755p. It's unfortunate that Palm contracts to give Sprint their new phones first, and Verizon does the same with Blackberries. It would be nice if such contractural arrangements did not exist, but maybe you should look at it as though you had first rights for 6 months, while we Verizon customers had to wait for that period of time. Quit your bellyaching and enjoy the Pre which you got instead of worrying about what you may be missing on the Pre Plus. If you keep worrying about what's going to come next............you'll never be satisfied with the phone you get. The only reason I haven't already bought the Pre Plus is because I want to hear some real world reports on battery life, since that is what concerns me the most. Given the new Palm Web OS upgrade is being released in February, I'll probably wait until the Pre Plus has it and then buy one. Maybe by then, you Sprint worshippers will have settled down so you can begin drooling about the next phone that Palm will release for you.

sorry about the double take...didn't realize that preview led to the posting.

This is the ultimate slap in the face to sprint users for the PRE. I cant tell you how many times I have said to myself that this PRE would be a beast only if it had more memory and RAM and now fk*n verizon gets it....this is some bs. i'm so mad at this. palm, you bastards can go fk yourselves, i dont care if my account gets deleted on here...and Sprint needs to stop being used and start opening their mouths for their customers' sake so we stop getting the short end of the stick....again i say, go fuck yourselves PALM. I dont feel like waiting till feb or summer to have a better phone. I WANT IT NOW.
obviously palm doesnt give a dam. so sprint gets the shitty version and verizon gets the better version, right?

I just got the palm pre plus for verizon, I've had palm since 2000 (palm V) so I am an avid palm user....but what gives with this supposed upgrade? No voicedial - so how do you dial while in transit? no bcc option for when sending email; and no direct sync using USB with Chapura. I've got a wifi connection, but my pre doesn't seem to like the connection which has made syncing a real chore. any fixes available? I'm probably going to go back to my treo 755. The apps are better then the 755, but isn't an upgrade supposed to be an addition of features? I hope this is fixed soon.

thanks

Peter K
peter@pkaza.com

I picked up my Pre plus the first day at Verizon. I used it for 3 weeks. I switched from a Treo 755P.
First, it has a solid telephone: clear calls, easy blue tooth connection. I prefer the Treo for the recent calls list that doesn't add duplicates.
Second, Pandora and Google maps were fabulous. I didn't spring for Verizon's add on GPS.
Third, battery life is putrid compared to the Treo. The unique tiny USB charging port requres the phone to be slid open, the cover pulled well clear, and the charger inserted. The car charger was slow, the AC charger faster.
Fourth, and the main reason I took it back to Verizon, is the keypad. The arrangement is slightly different than the 755P: the spacebar shrinks as the period is next to it now, the lighting on the keys is too dim compared to the very bright screen to make out function characters in the dark - dimming the screen made this worse, and, critically, the keypad was horribly inaccurate with missed strokes or multiple characters from a single stroke appearing in nearly every message typed. I could get used to the smaller pad with less distinct keys than the Treo, but I was not going to edit every message or look illiterate.
Palm Pre Plus: fine phone, lousy Treo.

The Palm Pre's multitasking capabilities and notifications system are unparalleled which i like most.This smartphone features a vibrant display with multitouch functionality as well as a solid Web browser and good multimedia integration with good call quality and wireless options including 3G,Wi-Fi, Bluetooth and GPS.Despite some missing features and performance issues that make it less than ideal for professionals but the Palm Pre offers well integrated features and unparalleled multitasking capabilities which please gadget lovers and consumers.
you are the love of my life

If this has been asked I apologize but don't see in review how the pre(plus) addresses pop email. Can email be saved as on a blackberry? Can email with attachments be forwarded with the attahment. I currently have an android phone and that is my biggest complaint. I am about ready to go back to a blackberry but thought I'd look at this first.

Has anyone noticed that the Palm Pre Plus has no hands free, that is, no voice command feature? Also, it will not sink with my PC's Outlook program unless I buy more software? If most of God's western world uses MS software and PC's, wouldn't you think that Palm would make their decives sync with Outlook? By the way, I bought a Palm Pre Plus yesterday. It goes back in the morning.

I am new to the crazy SMART phone game and have held off forever because I didn't want to switch to At&T or Sprint, largely because so many of my friends and family are on the Verizon network. With so many subscribers that is only a win-win for all Palm users and the Web-OS community.

I've had my Pre plus now for about 1 week, barely using the capacity of the phone and I love it...Super fast, great interface and as I'm finding, more apps than I would ever need. My monthly bill is about the same as I had on T-Mo for a comparable minutes / data service and since I can read a map I don't really need turn by turn GPS...I'd like to have cable/wifi synch to protect private info; but it seems that there's a few 3rd party apps for that. Is there a review here somewhere? (I've searched)
Thanks Verizon!

Just got my Pre plus today. Switched from a Blackberry Storm to this;so far the phone is working great. No complaints, takes time getting use to typing with the small keyboard. Overall great smart phone, wish it came with better IM apps i.e. yahoo messenger.

Wait - this is a phone. How does it work as a telephone? Does it butt answer? Is there a touch keypad or a phone app?

Side question - can old palm desktop contacts/calendar b sync'ed?

Just got Pre Plus from Verizon. Great deal FREE in the "new every 2" program ($49 otherwise) AND they bundled FREE wi-fi hotspot for the life of the phone.

Please edit the review. Verizon has reduced Mobile Hotspot to free, and has kicked the Pre down to $49.99 and the Pixi to $29.99. While you're at it, it now hips with webOS 1.4.1.

I have had Palm devices since the beginning. My Zire 72 has a loose connection so charging has become very iffy.

After lots of research, I decided on the Palm Pre Plus from Verizon. It is great not to carry two devices and the Pre has almost everything I want or need available.

Installing WebOSQuickInstall proved very challenging until I did a reset on the Pre.

One glaring shortcoming for me is the lack of voice dialing. I don't need it very often, but it certainly would address a safety issue when driving. I understand that it is mandatory in some states. Almost every "dumb" phone on the market has voice dialing. Palm has really dropped the ball on this one.

tmobile seems to be better than verizon. Either way they both work of the gsm network so they can be used worldwide unlike sprint
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Just picked up 2 Pre Plus from Amazon, total upfront cost $.02, and the hotspot service is free. Crazy. We also got some $20 Touchstones from RadioShack. Great deals so far. We initially looked at getting the HTC Incredibles, but while the specs on the Pre are less impressive, the actually experience of holding the phone in the hand won us over (though the hotspot helped too). Here's to hoping that Verizon can move those 400K Palm devices fast to get marketshare up for webOS and get some developer movement.

I just got my Pre Plus on VzW and I LOVE IT. Been a VzW (and Legacy Companies) customer for 17 years. Have lived all over the country both rural and urban and have NEVER had issues with service.

The Pre Plus is a fun hip phone that does everything I need it to do including synch with my work exchange email. The interface is even fun to use. It took me about a day to get used to it but I am now fully adapted.

This might just be because I like my Pre Plus so much but it seems as if calls connect quick, data is sent and delivered quicker and the call quality is excellent.

I got a Touchstone with it and that was the best decision I have made in a long time. Its no longer an ordeal to find the cord and the adapter to charge the phone. I just drop it on the magnet and I'm good.

I LOVE THIS PHONE AND THE WAY IT FUNCTIONS ON THE VZW NETWORK!!!

I am in agreement with others about Palm multitasking in addition to a very streamlined interface.

I have the palm pre plus on Verizon and have greatly enjoyed the product. It is very functional along the lines their original approach to PDAs which was work horse over toy.

The screen is easy to read in very bright daylight and the sound quality is excellent.

I recently obtained a touchstone along with a protective cover and I was pleasantly surprised to see that the phone charges quickly in addition to being a very simple to use cradle.

If I could make a suggestion to palm, it would be in the batter department. The phone is small and sleek enough that a larger batter with cover can be made along with a matching protective cover. Seeing after market batters and covers that are leaving large amounts of space under the cover indicates a lack of attention to extended usage design concerns.

So if I had a wish list it would be to make a sleek larger battery.
A matching touchstone cover to go with the higher capacity batter and a protective cover that allows the touchstone to work with it.

Aside from that, the Palm is compact in size and is not a like carrying a notebook. It functions as a phone should with a phone form factor and well a thought out user interface.
Its a work horse for people who use their phones for work. Signature Palm mainstay application interfaces that have been derived from their years of successful PDA devices,

Do I work for Palm? No. But when someone builds a device such as this and it smoothly integrates into my everyday work and personal life and is easily set up and operated, you gain my support.

The Palm engineers have a hearty thank you from me for their efforts in a product world that is thick with toy based devices that thankfully I waded through and ended up with a gem.

I am in agreement with others about Palm multitasking in addition to a very streamlined interface.

I have the palm pre plus on Verizon and have greatly enjoyed the product. It is very functional along the lines their original approach to PDAs which was work horse over toy.

The screen is easy to read in very bright daylight and the sound quality is excellent.

I recently obtained a touchstone along with a protective cover and I was pleasantly surprised to see that the phone charges quickly in addition to being a very simple to use cradle.

If I could make a suggestion to palm, it would be in the batter department. The phone is small and sleek enough that a larger batter with cover can be made along with a matching protective cover. Seeing after market batters and covers that are leaving large amounts of space under the cover indicates a lack of attention to extended usage design concerns.

So if I had a wish list it would be to make a sleek larger battery.
A matching touchstone cover to go with the higher capacity battery and a protective cover that allows the touchstone to work with it.

Aside from that, the Palm is compact in size and is not like carrying a notebook. It functions as a phone should with a phone form factor and well a thought out user interface.
Its a work horse for people who use their phones for work. It has familiar signature Palm mainstay application interfaces that have been derived from their years of successful PDA devices,

Do I work for Palm? No. But when someone builds a device such as this and it smoothly integrates into my everyday work and personal life and is easily set up and operated, you gain my support.

The Palm engineers have a hearty thank you from me for their efforts in a product world that is thick with toy based devices that thankfully I waded through and ended up with a gem.

I have 3 Smartphones, one with Windows Mobile 6.1 & the Blackberry Curve 8330. I thought those 2 phones were the greatest, that was untill I got the PALM-PRE on my 3rd line and......WOW...what a device, 16gb's built in memory, sleek design & size of the phone, the OS System in it, the applications available for it FREE and Paid, the camera & video cam quality, the call screen options & functions, the built in help notes and videos, the ease of using the device, the cheap price you pay for applications, but most of all.....the Palm-PRE is the FUNNEST phone I have EVER OWNED!

Palm has really re-invented it's self when they released the PALM-PRE & PIXI. I am extremely impressed with this device and I have come to love it MORE than my Blackberry & Windows Mobile phones.

All I can say is that, "THE PALM PRE IS ON OF THE BEST DEVICES I HAVE EVER OWNED"! Palm has put in a lot of effort into making a device/phone that will satisfy alomost everyone....CONGRATS to Palm for that!

I highly suggest that you stop thinking about buying one and just BUY IT....it's worth the $49.99 I paid for my Palm Pre!

Rick D. Michaels

To close an app on all WebOS devices you don't tap the gesture area (that's the area below the screen), you simply flick up on the app's card and it flies off the top of the screen. http://healthproductadvice.com/acai-max-cleanse

One year later, and now the Pre Plus is the flagship of the discards.