Should Palm Have Re-Enabled iTunes Sync? 62
Our pal Rene Ritchie at sister-site The iPhone Blog has put up what he admits is "an editorial of the scathing variety" about the just-re-enabled iTunes sync functionality in webOS 1.1 and we have to admit, we think he may have a point here.
At issue: Palm playing chicken with Apple when it comes to something as important as syncing media seems like a recipe for a bad user experience. "Can I sync music to my Pre today?" ... "Dunno, let's see what the latest in the escalating war of software patches is." We'll let Ritchie tell it:
What’s so wrong about it? It doesn’t serve the webOS/Palm Pre user. Bottom line, no company should ever base a user experience on something they don’t own or license. Regardless of caveats like version numbers, Palm telling Pre users they can sync with iTunes when Palm can’t guarantee it will work going forward is irresponsible.
Truly, though, you need to go read the entire article - Ritchie makes a fairly strong argument about us users being hurt by this back and forth.
Sure, you're reading this blog so you 'get' what's going on here and are more likely than the average user to know what the present state of iTunes syncing is. But would we be better off with a sync experience we know Apple won't break? Should Palm create an in-between software app? Are the many 3rd party software solutions out there good enough?