webOS Butler 90 Day Trial: Support and Setup for your HP TouchPad | webOS Nation

webOS Butler 90 Day Trial: Support and Setup for your HP TouchPad 41

by Tim Stiffler-Dean Wed, 29 Jun 2011 3:32 pm EDT

Looking to buy an HP TouchPad in the next few days? If so, be sure to look into the 90 Day free trial of the new and entirely unique support service for the maiden tablet device, webOS Butler. If the webOS Doctor is meant to get you back up on your feet after a near-death experience on your webOS device, the webOS Butler has been created to make you as comfortable and content with webOS as possible. It goes beyond the gesture area tutorials that we got on our smartphones, and gives new webOS users a tool for getting to know their device inside and out, with the help of HP support representatives, of course. But what exactly is it?A

With every new HP TouchPad purchase in the foreseeable future (we haven't heard of an end date to this promotion yet), the owner is to receive a 90 day trial of the webOS Butler support service. Which includes live phone support and live chat right on the device (or via a desktop PC). webOS Butler was created to help new users get up and running with everything webOS has to offer in a short amount of time (though they probably won't advise getting into Homebrew, we can imagine), and continue providing that support into the future through a paid subscription. 

We don't really have any other details besides those, so we can't tell you what support services they'll provide specifically, if there is a limit on the amount of support you can receive before being charged, or if they'll focus more on enterprise users or consumers. But we do like the sound of someone being on hand at all times to help new users. As many of us have said in the past, you have to truly get to know webOS before you realize how invaluable it is. Maybe HP gets that message as well. Either way, free 90 days of direct support sounds good to us.

Source: Amazon Spec Sheet; Via: PreCentral Forums; Thanks, Everyone!


"Looking to buy an HP TouchPad in the next few days?"...Not for $500, plus the cost of a touchstone.

Why would you even comment?

Isn't there some kind of troll forum where you could all hang out and **** each other off?

Second!!! Sounds great, a good idea! I'm getting mine on Friday and looking forward to my $50.00 make it right rebate, which for me, does make things right.

Why am I not surprised that a Black Man is represented as a Butler!

... I'm kidding of course. :) Lets see what sensitive soul gets offended this time.

Geoffrey from the Fresh Prince of Bell-Aire is an iconic figure in the world of hip Butlers. Something like webOS Butler is going to be. :)

I would have gone with Alfred, Batman's butler. Much more tech savvy.

I can tell your age. In my day, it would have been Benson.

Agreed. My initial thought was Benson as well!


Well my first thought was Gordon Jackson. But there again I am British and white middle class and remember Upstairs Downstairs the first time it aired.

why did you capitalize Black Man?

You probably have to by law. I love reading a news story that references race and seeing "Black" capitalized and "white" lowercase throughout. And of course, our 50% Black and 50% white US president is simply "Black". Imagine the outrage if he was half Black / half Hispanic and was simply referred to as "Black" and not "Mixed-Race" by media outlets?

We now return to the regularly scheduled love/hate fest here at precentral.net...........

It seems you are still angry over losing that breakdancing competition....

Will the Web OS Butler will bring me a Pre3?

Actually I noticed that for the Veer as well, when going to the free app pickup page.

I would imagine this webOS Butler could be integrated onto the PC and Phones when 3.0 reaches them.

Didn't Butler get blown out of the NCAA finals?!

Besides, I'd rather have a Maid....

Wasn't there an app called Butler on the Treo/Centro phones? I hope HP has taken the time to make sure they aren't asking for an "issue" here.

This is great and all but if one is an avid user of this community do you really think that this will be of any use to them? just saying :D

and why would you think you are the target?

If every single person on this forum did or did not purchase any webos device, HP would never notice.

Butler program isn't new. 90 Day free tech support/setup assistance has been available even on Centros and Treos. Guess it's just getting more press now and a shiny new name to go with it.

I prefer "The WebOS Crutch", with 90 days of Special treatment. Maybe some cross promotion of Jimmy from South Park.

The picture here seems rather racist..

Wouldn't it be MORE racist to NOT use a picture of someone BECAUSE of the color of their skin?

They needed a Butler app to make me happy. This thing really lacks apps. Also, that Butler looks a little heavy. He could lose some weight. Finally, I bet the back of the TouchPad would get all fingerprinty if I used the on-device chat option.

what are you talking about?

Hi all,

1. Sounds like a GREAT deal to me....

2. Frankly I like to have a real Butler for 90 days for free....LOL...

take care,


Geoffrey on my Touchpad!

Looking to buy an HP TouchPad in the next few days?

Well, after reading the reviews from the NY Times and WSJ, there are probably a lot fewer people who will answer in the affirmative. The reviews are pretty negative. Both do not recommend buying a TP.

HP, I think you can probably kiss 4 million units per year goodbye. Unless, of course, all those enterprise customers disregard the WSJ and NY Times.

You weren't honestly expecting Mossberg to give this a good review, did you? :D

"The TouchPad is a joy to use." - Walt Mossberg, WSJ

Well, what do you know. Ol' Mossy seems to like it! ;)

Perhaps but most seem to think its mediocre. No surprise there given the demos we've seen.

Using a black butler, icon or not, isn't necessarily racist (i.e., it depends on the intent), but it is clumsy and should be avoided.

If it didn't matter, there would be no reactions to it. For those who want to believe negative reactions are simply political correctness on overdrive, would you not think it ill advised if a story on the nutritional benefits of watermelon showed a black man eating one?! Wouldn't the intent of the story be overshadowed by the striking image?!

A few things....
I have a friend I went to school with, he is a butler and loves his job, he happens to be black so whats wrong with showing a black butler? A butler is actually a fairly highly paid job these days. According to him anyway.

Secondly, the butler pictured is a butler to other black people.........

Thirdly, I think you should send PreCentral your list of jobs that it is ok to show black people doing, or they may offend you again.

Fourth- I'm black and it doesnt offend me in the slightest, but your over sensitive nature is just plain silly.

Well, I'm white and your naiveté is just plain disappointing...

BTW: I never said I was offended, I said it was clumsy because of its iconic nature and, thus, its potential to offend.

Potential to offend? Really?

There are too many people in society today who are easily "offended", and far too many people who believe that society should be such that nobody is offended.

(OBPreCentral: Typing this on my PC since the Touchpad is charging after a lot of use yesterday :).

pillowy mounds of mashed webos!
butter drenched synergy
tiny veers

Geoffrey get me the battered gravy!

I'm afraid I can't do this... I can't just quite webOS cold turkey..

then I see the touchpad like


The 1st thing I thought of the Butler program from Hobbist Software for the treos and centros (I think the devs. name was Rob) it was awesome.

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