webOS cloud backups back online after nearly a week of downtime 19
After nearly a week of failing, webOS backups are back up and working. Sadly, that didn’t come soon enough, as at least a few readers didn’t see our warning not to Doctor unless absolutely necessary and were left with webOS devices on which they could not restore their old profile or create a new one. That’s not a good position to be in when you have a webOS smartphone. It’s one thing for a tablet – that’s very rarely a necessary device. But a smartphone? Very few people carry multiple cellular devices, and when it’s out of commission that’s a very bad thing.
But fear not, for it appears that the backups are now back up and working. Yesterday morning there was a brief period of functionality, but by the afternoon things were down again. We’ve been checking throughout the day on multiple devices and today our backups have been entirely successful (or at least that’s what the Backup app is telling us). We haven’t received an official update from HP yet on the situation, but for all intents and purposes it appears that the webOS cloud system is back up and running.
You backups should resume automatically some time in the next 24 hours if they haven’t already (webOS backs up once every 24 hours, so if your device’s last attempt at a backup was while the servers were still down, it could take several hours before it tries again). If you’re feeling antsy, you could always fire up the Backup app and hit that big Back Up Now button to log an immediate backup in the cloud. Either way, let’s hope they got the wires permanently uncrossed and the servers back running in top shape. It’s kind of important.