webOS firmware carrier approval by the numbers | webOS Nation
 
 

webOS firmware carrier approval by the numbers 31

by Robert Werlinger Mon, 17 May 2010 3:40 pm EDT

We've had a good idea of how the update process works for webOS for some time now, but the exact lag between when Palm submits a firmware update to a carrier and when that carrier finally green-lights the update for release to its subscribers has remained something of a mystery, until now.  Thanks to some clever sleuthing done by Rod Whitby (who founded and leads the webOS Internals Group), we're finally able to gain some insight into carrier turn around times.

Rod discovered that by comparing the build date of the webOS Doctor image (found in /etc/palm-build-info), which is presumably when the update is submitted to the carrier, to the date in the webOS Doctor URL (all of which can be found by way of the webOS Internals Wiki), which is presumably when the carrier gave the OK for release, we can get an idea of how long it takes each carrier to approve firmware by device. 

To decipher the firmware codes in the left hand column:  the first 4 characters represent the model number, with p100 being the Pre and p120/p200 being the Pixi.  The next three characters represent whether the device is North America bound (eww) or Europe bound (ueu).  The rest denotes carrier and firmware version. 


It's interesting to note that there isn't a huge discrepancy between most of the carriers when it comes to the turnaround time on major OS releases. The big difference is in the service updates - 1.4.0 to 1.4.1.1 took a full 27 days on Verizon, compared to only 7 days for Sprint.  

In all, Palm has done a great job so far in maintaining OS parity across all of the carriers with which it does business - it'll be interesting to see how the newly introduced AT&T variable will affect this.

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31 Comments

So Telcel never got beyond 1.4.0? They had paid apps at launch?

PS: what on earth is going on with the forums?

yep, they're still on 1.4.0. I heard from one person they still don't have paid apps though

yup, I have a telcel pre and I can't get paid apps, not even good free apps (most are blocked).

If I were non techy this smartphone would pale in comparison to a every nokia cellphone since 2008. I don't know what would I do without homebrew (and piracy, yea cuz I have to D: ).

hate telcel...

I second this, I think is Telcel not Palm who is Stopping the update.

Nope, no paid apps and free ones are either full of ads, lame, or both. I've been whining about this for a long time, but no use. I hate you Telcel, you evil you.

i hate my palm pre

ok, I'll take the bait. Why?

Send it to me, I'll take it.

No, send it to me. I'll even pay the shipping fee. :)

Which carrier is "WR"? Where is the French carrier(SBC?) Where is O2?

WR is "World Ready". That basically is all GSM European devices/carriers

Yeah, I'm 3rd!!

Seriously, really cool information.

OK - this is off subject. I'm in the App Catalog - and the newest offering i: Palm Mobile Hotspot! Does this mean - it will allow my Sprint PRE (since day 1) - to be a mobile hot spot?

I tried downloading - and got an error message - saying Installation failed.

Anyone else? Any insight?

If you tried that over the weekend, Palm's App Store was basically down for about 18hrs.

Yah - but this is an AP for Mobile Hotspots - turning your PRE into a hotspot. Does that mean - us Sprint users will have that capability?

Palm's Mobile Hotspot is now in the official app catalog,just saying....

Weird. I got a install failure.

got a fail as well, on sprint.

Not so sure you can assume that the build date is the date submitted to the carrier. I would think it would be common practice to test the official build before handing it off to the carrier.

After seeing the status of Telcel, I no longer feel quite as bad about Verizon's delay. It still doesn't seem acceptable that they take around double the time that Sprint and Bell manage though.

Yes,i'm a sprint user & i'm having problem trying to download the mobile hotspot app.I'm keep getting installed failed message.Sucks man...

If you go turn off network time and change the date to April, like when the catalog was down, it works. I have Sprint, and I just installed it this way.

guys - chck out the reviews...their all in German. I'm guessing it's a regional fluke maybe

I was going to say the same thing. I don't think it should be in the US App Store.

It's no longer available in the App Catalog on my phone.

it is for me just failed install.... Boo!

Confirmed. Just set date back to April & it will install in the US. Just did it. Yahooo.

this is the same mobile hotspot app that was offerred in the forums; if you are having problems go there and get the files to install; I already had it and when I went to the app catalog it says already installed

I did the same thing. The forums are awesome and so is Mobile Hotspot on Sprint!

Why is North America "eww"? Sounds like a reaction to something repulsive..

After seeing something about those mythical beasts that may or may not exist, I can only wonder if there ever was an early access version of 1.4.1.x for Telcel :S