HP hears you on the OTA update issue, working on "something to make things right" | webOS Nation

HP hears you on the OTA update issue, working on "something to make things right"

by Dieter Bohn Thu, 10 Feb 2011 8:40 pm EST

Tired of trying that webOS 2 update checker over and over again to see if you might get a different result? Over at the official HP Palm Blog (aka one of the few places you can actually see the now-defunct Palm branding), Director of Online Communications Jon Zilber has posted an update about the kerfuffle about HP's cancellation of Over-The-Air updates for webOS devices older than the Pre 2.

Zilber re-confirmed that OTA updates aren't coming, calling it a "difficult and, frankly, painful decision"  between "supporting the past with over-the-air updates and ensuring that our upcoming devices would live up to your hopes." In other words, he paints it as an issue of resources and HP has decided to focus their resources on the future. Most important to webOS faithful might be this: HP has heard all the feedback, they're not made of stone, you know? Finally, Zilber does add this:

We’re working on something that we hope will help make things right for you. We’ll be sharing the specifics with you when they’re ready

We'll be eager to see what that "something" is (we're not saying, we're just saying: everybody loves an Oprah moment). The word parsers among you might note that the post is careful to pose the issue as a technical one related to OTA updates and not the capabilities of the devices themselves, which could either mean that the original hint about a PC-based update is still a remote possibility or that HP doesn't like to talk down to the Pre and Pixi. For now, we're forced to lean towards the latter.

Source: HP Palm Blog; Thanks Lucas!