Palm: Exchange Calendar Issue & Workaround Confirmed, OTA Fix Planned | webOS Nation

Palm: Exchange Calendar Issue & Workaround Confirmed, OTA Fix Planned

by Jonathan I Ezor#IM Mon, 04 Jan 2010 4:49 pm EST

Palm has updated its support Web site with a confirmation of the Exchange/webOS calendar error and workaround previously discussed here:

Palm has discovered that the turn of the year 2010 has surfaced an issue that affects customers who use Exchange ActiveSync (EAS) to synchronize their calendars. Data remains intact on the device; however, this issue prevents the data from being displayed correctly in the Calendar application. It impacts all versions of webOS.

Customers synchronizing calendars using EAS are not able to see events from any calendar source on their webOS phone until they perform a manual workaround to correct the issue (see below for instructions). After performing the workaround, Calendar events from each source should display correctly.

This manual workaround may need to be performed again if the issue resurfaces. Palm is actively working on a software update and will provide a new version for download over the air as soon as possible.

The support article goes on to describe the year-shift workaround that others have found temporarily solves the problem.

We’re glad to see that Palm plans an OTA update to address this issue, and will let you know as soon as it becomes available.