Palm users report vastly improved in-store AT&T experiences | webOS Nation
 
 

Palm users report vastly improved in-store AT&T experiences

by Robert Werlinger Thu, 27 May 2010 4:58 pm EDT

Palm's poorly executed launch on Verizon Wireless was undoubtedly the final nail in the coffin in what forced the company to evaluate its options and subsequently find a buyer in HP.  One oft-cited reason cited for that launch going south was the lack support and enthusiasm from Verizon's sales staff as reported by many new Pre Plus and Pixi Plus users on that carrier.

Palm has seemingly learned its lesson, as things have drastically improved with the company's launch on AT&T.  PreCentral forum members are reporting that the sales staff have been highly knowledgeable, well-trained and enthusiastic about Palm's products, to the point that many are saying that there were no attempts to dissuade their purchase of a Pre Plus with talk of other popular smartphones on the network. We imagine that AT&T's internal program to promote the device by offering free Pre phones to salespeople who sold the most Palm phones didn't hurt, either.

Tell us, new AT&T Pre Plus users: how was your in-store experience?

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