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Article
by Derek Kessler
Jun 20, 2010
  It’s been no secret that Sprint has a customer service problem, or is at least broadly perceived to have a customer service problem. Understandably, CEO Dan Hesse and everybody below him in...
Article
by Derek Kessler
Jun 16, 2009
For whatever reason, there’s been chatter circulating for years now about Dell being interested in (or journalistically prodded to be so) buying up Palm, Inc. Ever since the January unveiling of...